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研究生: 吳振宏
WU, CHEN-HUNG
論文名稱: 具時序狀態感知與自主推理能力之智慧導師代理人:以線上跨領域閱讀學習狀態辨識與輔導為例
An Intelligent Tutoring Agent with Temporal State Awareness and Autonomous Reasoning: A Case Study of Learning State Recognition and Tutoring in Online Cross-disciplinary Reading
指導教授: 陳裕民
Chen, Yuh-Min
共同指導: 朱慧娟
Chu, Hui-Chuan
學位類別: 碩士
Master
系所名稱: 電機資訊學院 - 製造資訊與系統研究所
Institute of Manufacturing Information and Systems
論文出版年: 2026
畢業學年度: 114
語文別: 中文
論文頁數: 170
中文關鍵詞: 智慧導師代理人 、時序狀態感知 、自主推理 、學習狀態辨識 、個別化輔導 、線上跨領域閱讀
外文關鍵詞: Intelligent Tutoring Agent, Temporal State Awareness, Autonomous Reasoning, Learning State Recognition, Individualized Tutoring, Online Cross-Disciplinary Reading
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  • 隨著大型語言模型與自主代理人技術的快速發展,人工智慧的應用已逐漸由單一模型的預測,發展為具備情境理解、推理與決策支持能力的代理人系統。於學習場域中,智慧學習代理人亦被期待扮演智慧導師的角色,依據學習者的個別狀態提供即時且適性化的學習支持。然而,現有智慧學習代理人在掌握學習者於學習歷程中的動態狀態,以及依據學生個別情況進行自主推理與適性化輔導等方面,仍有發展空間。多數系統仍偏重於學習結果的評量,較缺乏對學習歷程中學習狀態的持續感知與即時回應;既有學習狀態辨識方法多依賴靜態特徵,較難掌握學習狀態隨時間演變的動態歷程;此外,多數代理人的輔導仍以固定規則或預設提示為主,缺乏依據學習情境進行推理與自主決策的能力。
    為回應上述問題,本研究提出一具備時序狀態感知與自主推理能力之智慧導師代理人,以提供持續性的學習觀察與即時適性化輔導。於學習狀態感知方面,本研究改造 Time-LLM 架構,融合學生學習歷程中的時序情緒特徵,以及人格特質與先備能力等靜態特徵,以辨識學習情意、學習態度及步驟性學習成效,並分析各項特徵對不同學習狀態之影響方向與程度。於自主推理與輔導決策方面,本研究整合輔導策略知識圖譜、檢索增強生成(Retrieval-Augmented Generation, RAG)技術及大型語言模型,使代理人能依據辨識結果推理學生狀態、檢索候選策略、形成個別化輔導決策,並生成適性化回饋。此外,本研究設計全域策略權重與個人策略權重機制,使代理人能依據學生接受輔導後的狀態變化,持續調整策略選擇,以提升輔導決策的適應性。
    本研究將所提出之智慧導師代理人整合至跨領域閱讀學習平台,應用於國小自然科學閱讀課程。研究首先比較所提出之時序狀態感知機制與多種基準方法於學習狀態辨識之表現;其次,透過系統運作紀錄與推理案例分析,檢視代理人自主推理與輔導決策之運作流程;最後,以49名國小學生進行準實驗,其中實驗組25人使用整合智慧導師代理人之學習平台,對照組24人採原有教學方式,以評估其對學習狀態、自然科學學習表現及系統接受度之影響。
    研究結果顯示,本研究提出之時序狀態感知機制於學習情意、學習態度及步驟性學習成效三項辨識任務之表現,皆優於線性迴歸、支援向量迴歸、XGBoost及隨機森林等基準方法。系統運作紀錄與推理案例分析亦顯示,代理人能依據學生學習狀態辨識結果,結合知識圖譜完成學生狀態推理、候選策略檢索、策略選擇及個別化回饋生成。準實驗結果顯示,實驗組學生之學習情意與步驟性學習成效均呈現顯著提升,且在控制先前學習表現後,其自然科學學習表現顯著優於對照組。此外,學生對系統之知覺有用性與知覺易用性亦皆給予高度正向評價。
    綜合而言,本研究所提出之智慧導師代理人具備持續感知學生學習狀態、自主推理及個別化輔導決策之能力,可於數位跨領域閱讀學習情境中提供適性化學習支持,初步驗證時序狀態感知與自主推理機制應用於智慧導師代理人之可行性,以及其於智慧教育之應用潛力。

    This study developed an intelligent tutoring agent with temporal state awareness and autonomous reasoning for online cross-disciplinary reading in elementary science. The agent continuously recognized learning affect, learning attitude, and step-level learning performance; detected states requiring attention; retrieved tutoring strategies from a knowledge graph; and generated context-sensitive feedback. Its recognition performance, reasoning process, effects in an authentic learning setting, and student perceptions were evaluated. Results showed that the proposed mechanism outperformed four traditional baseline methods across the three recognition tasks. System records supported the operational feasibility and traceability of the reasoning process. Significant positive changes were found in learning affect and step-level learning performance after tutoring interventions, and students generally perceived the agent-integrated platform as useful and easy to use.

    摘要 i 誌謝 vi 目錄 vii 表目錄 xii 圖目錄 xiv 第一章 緒論 1 1.1 研究背景 1 1.2 研究動機 2 1.3 研究目的 3 1.4 研究項目與方法 4 1.5 研究問題 5 1.6 研究步驟 6 第二章 文獻探討 9 2.1 智慧型學習代理人 9 2.1.1 學習代理人之定義與架構 9 2.1.2 智慧型教學系統之功能架構 10 2.1.3 Agentic AI 與自主代理人 10 2.1.4 多代理人系統與協同機制 11 2.1.5 大型語言模型於教育之應用 12 2.1.6 遷移學習與 LoRA 微調技術 13 2.1.7 知識圖譜與檢索增強生成(RAG)技術 13 2.2 學習分析與學習狀態辨識 14 2.2.1 學習分析之時機與分類 14 2.2.2 形成性評量與學習狀態辨識 15 2.2.3 學習情意、學習態度與步驟學習成效之辨識方法 16 2.2.4 學習狀態之時序特性與時間序列建模 17 2.2.5 學習成效評估方法 18 2.3 模型可解釋性與學習異常檢測 18 2.3.1 模型可解釋性方法 19 2.3.2 學習異常檢測研究 20 2.4 代理人介入與人機互動 20 2.4.1 智慧學習代理人之介入機制相關研究 21 2.4.2 人與代理人之信任與互動感知 21 2.4.3 學習者控制與介入頻率調整 22 2.5 本研究與前導研究之關係 23 2.5.1 前導研究系統概述 23 2.5.2 前導研究之限制與待改善方向 24 2.5.3 本研究之延伸與創新點 25 第三章 智慧導師代理人設計 26 3.1 智慧導師代理人之角色、任務與整體架構 26 3.1.1 智慧導師代理人之角色與主要任務 26 3.1.2 多功能代理人之角色與任務 27 3.1.3 智慧導師代理人整體運作方式 29 3.1.4 與智慧型教學系統之功能架構對應 30 3.2 觀察與輔導代理人之架構與運作 31 3.2.1 觀察與輔導代理人之功能架構 31 3.2.2 觀察與輔導代理人之整體運作流程 32 3.3 時序狀態感知機制設計 35 3.3.1 個人靜態資訊與時序情緒資料 35 3.3.2 學習狀態感知模組 36 3.3.3 異常偵測模組 37 3.4 自主推理與輔導決策機制設計 37 3.4.1 輔導策略知識圖譜 38 3.4.2 輔導策略推理與決策模組 40 3.4.3 個別化回饋生成模組 40 3.4.4 介入控制模組 41 3.4.5 策略權重更新模組 42 第四章 觀察與輔導代理人開發與實作 44 4.1 時序狀態感知機制開發 44 4.1.1 開發環境與軟硬體配置 44 4.1.2 訓練資料前處理與訓練樣本建構 44 4.1.3 學習狀態感知模組實作 50 4.1.4 特徵影響估計與影響因素選取 54 4.1.5 學習狀態辨識模型之訓練程序 57 4.1.6 異常偵測模組實作 62 4.2 自主推理與輔導決策機制開發 65 4.2.1 輔導策略知識圖譜建置 65 4.2.2 輔導策略推理與決策模組實作 69 4.2.3 個別化回饋生成模組實作 74 4.2.4 介入控制模組實作 79 4.2.5 策略權重更新模組實作 84 第五章 觀察與輔導代理人之機制評估與實驗結果分析 88 5.1 實驗設計、實驗實施與實驗資料蒐集 88 5.1.1 實驗對象與場域設定 88 5.1.2 實驗組與對照組設計 88 5.1.3 跨領域閱讀教材與學習任務設計 89 5.1.4 實驗流程設計與任務規劃 90 5.1.5 數位學習平台與代理人整合 91 5.1.6 多模態實驗資料蒐集 93 5.2 時序狀態感知機制評估 95 5.2.1 辨識任務之效能評估資料說明 95 5.2.2 評估指標與基準方法設定 96 5.2.3 學習狀態辨識任務之效能與基準方法比較 98 5.2.4 學習狀態辨識任務之效能與前導研究模型之比較 99 5.2.5 特徵影響估計分析與穩健性分析 101 5.2.6 異常偵測模組運作分析 113 5.3 自主推理與輔導決策機制評估 114 5.3.1 教育語意映射與候選策略檢索結果分析 114 5.3.2 權重式策略選擇與決策歷程分析 115 5.3.3 個別化回饋生成結果分析 117 5.3.4 介入控制模組之運作情形分析 118 5.3.5 策略權重更新模組之運作情形分析 120 5.4 學生狀態變化與學習表現分析 120 5.4.1 代理人輔導介入前後之學生狀態變化分析 121 5.4.2 實驗組自然科學閱讀之前後測表現 123 5.4.3 實驗組與對照組之自然科學評量表現比較分析 125 5.5 學生使用感受與人機互動分析 127 5.5.1 知覺有用性與知覺易用性分析 128 5.5.2 智慧導師代理人之功能支持分析 128 5.5.3 代理人互動品質與介入感受 129 5.5.4 學習動機、整體滿意度與持續使用意圖分析 131 5.5.5 開放式回饋分析 133 第六章 結論與討論 135 6.1 研究總結與結論 135 6.1.1 對應研究問題之主要發現 135 6.2 學術與系統實務貢獻 137 6.2.1 學術貢獻 137 6.2.2 系統與教育實務貢獻 139 6.2.3 與前導研究之比較貢獻 140 6.3 研究限制與挑戰 140 6.3.1 樣本規模與場域限制 141 6.3.2 對照組設計與成效評估之限制 141 6.3.3 技術實作限制 142 6.4 未來研究方向與發展 142 參考文獻 144

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