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研究生：	張蕙讌 Chang, Hui-Yen
論文名稱：	同伴合作與對話訊息應用於久坐上班族之步行行為促進 Partnership and Chat Message on Fostering Walking Behavior of the Sedentary Office Workers
指導教授：	曾元琦 Tseng, Yuan-Chi
學位類別：	碩士 Master
系所名稱：	規劃與設計學院 - 工業設計學系 Department of Industrial Design
論文出版年：	2018
畢業學年度：	106
語文別：	英文
論文頁數：	105
中文關鍵詞：	步行行為改變、同伴合作、對話訊息、久坐上班族、目標步數
外文關鍵詞：	Walking behavior change, Partnership, Chat message, Sedentary office workers, Steps goal
相關次數：	點閱：91 下載：0
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社會支持除了能夠增進人們之間的互動和情感，亦能夠幫助促進人們在各個領域中的行為改變，其中同伴合作(Partnership)和對話訊息(Chat Message)皆被認為是有效促進身體活動量的策略，得以影響和改變目標族群原先的行為表現。因此，它們時常被應用於不同的行為改變領域中。不過，我們尚不清楚同伴合作和對話訊息結合應用後，會如何影響人們的步行行為改變。因此，本研究著重於探討同伴合作和對話訊息，將如何透過實驗自行設計的Let’s walk系統，影響久坐上班族的步行行為並改變其行為動機。根據實驗結果我們發現，僅透過系統設立目標步數的行為策略下，單人組的步數變化沒有顯著提升。另一方面，同伴組成員之間藉著共同達成目標的同伴合作關係，以及在對話系統中與同伴進行溝通與互動，促使大部分的組別皆提升了步行行為表現和行為動機。然而，並非每組同伴組皆產生了正向的行為改變，我們發現同伴組的步行行為似乎受到了性別差異的影響，並依其性別組合的互動方式而產生不同的行為改變。此外，性別差異不僅影響了同伴之間的互動方式，同時也影響了成員間對話的互動頻率和訊息內容，並且對話訊息類別亦能夠引導不同的行為表現和動機變化。整體而言，本研究藉著了解同伴合作(Partnership)和對話訊息(Chat Message)，對於步行行為改變所產生的影響，有助於未來能夠更準確、適當地應用合作關係與特定的訊息類別來促進運動行為改變。因此，未來發展智慧型對話機器人(Chat-bot)的對話系統時，若欲應用對話和訊息促進運動行為改變，我們鼓勵開發者能夠納入本研究所歸納的訊息類別作為參考依據，促使人機互動的對話方式更貼近人們的生活、更符合人們的互動模式，並且能夠適當地應用與行為促進相關的訊息類別，作為對話內容的基礎，幫助訊息接收者能夠從對話訊息中，獲得正向的心理感受與支持，以達到促進行為改變的效果。

In addition to improve interactions and emotions among people, social support can also help promote behavior change of people in various fields. While the partnership and chat message are effective strategies to promote physical activity, they can influence and change the original behavior of the target group. Therefore, they are often used in different areas of behavior change. However, it remains unclear how the combination of partnership and chat message will affect walking behavior change of sedentary office workers, and whether the effect of the interventions persists after the intervention period. Therefore, this study focuses on how the the interventions will affect the walking behavior of sedentary office workers, and change their behavioral motivation through the Let’s walk system designed by ourselves. According to the experimental results, we found that partner groups achieved the common steps goal, and communicated and interacted with partner were prompted most of the groups to increase their walking performance and motivation. However, not every group of partner groups has a positive behavioral change, we have found that the walking behavior of the partner group may be affected by gender differences and result in different behavioral changes depending on the interaction of gender combinations. However, the gender difference not only affects the interaction between partners, but also affects the interaction frequency and message content of the dialogue among partners. After we encode and summarize the content of the chat message into message categories, we also find out the relevance of the message categories and behavior cahnge. Overall, we aimed to understand the impact of partnership and chat message on walking behavior change, and provide a more accurate and appropriate way to combine the partnerships with specific message categories of the walking behavior change in the future. Therefore, we suggest that developers can appropriately apply the message categories related to behavior promotion as the dialogue contents, to help receivers obtain positive support from messages, and achieve the effect of promoting behavior change.

摘要	I
SUMMARY	II
ACKNOWLEDGEMENTS	III
TABLE OF CONTENTS	IV
LIST OF TABLES	VII
LIST OF FIGURES	VIII
CHAPTER 1 INTRODUCTION	1
1 Background and Motivations	1
2 Research Purpose	3
3 Research Limitations	5
4 Research Process	5
CHAPTER 2 Literature review	7
1 Sedentary Workers' Physical Activity Status	7
1.1 Sedentary Workers' Health Risks	8
1.2 The Obstruction of the Movement of Sedentary Workers	8
1.3 The Benefits of a Sedentary Workers' Movement	9
1.4 Physical Activities Incorporated into the Life of Office Workers	10
2 Social Support Applied to Behavior Change	12
2.1 Social Support Behavior Change Strategy	12
2.2 Partnership Provides Social Support	14
2.3 Chat Message provides Social Support	15
2.4 Goal Setting Affects Behavioral Motivation	17
3 Measurement and Qualitative Analysis of Behavioral Changes	18
3.1 Exercise Behavior Exercise Questionnaire Type-2 (BREQ-2)	18
3.2 Self-Determination Theory (SDT)	19
3.3 Qualitative Research Analysis	20
CHAPTER 3 Research methodology	23
1 Research Framework and Process	23
2 Participants	24
3 Experimental Equipment	25
3.1 Mobile Device Applications	26
3.2 Steps Record Application - Pedometer Plus	27
3.3 Instant Messaging Software – Telegram	28
3.4 Let’s Walk System	29
4 Questionnaires and Measurement	35
4.1 International Physical Activity Questionnaire (IPAQ)	35
4.2 Exercise Behavior Exercise Questionnaire (BREQ-2)	36
5 Experiment Process	37
5.1 Experimental Participation Process	37
5.2 After Experiment Period	39
CHAPTER 4 research results	41
1 Trend Analysis of Walking Number	42
1.1 Three-Stage Changes In The Average Number of Steps In Group S	43
1.2 Three-Stage Changes In The Average Number of Steps In Group MM	45
1.3 Three-Stage Changes In The Average Number of Steps In Group MF	47
1.4 Three-Stage Changes In The Average Number of Steps In Group FF	50
1.5 Walking number change trend analysis summary	52
2 Changes in Motivation and Regulation of Walking Behavior	53
2.1 Analysis of Behavioral Motivation Changes in Group S 	55
2.2 Analysis of Behavioral Motivation Changes in Group MM	57
2.3 Analysis of Behavioral Motivation Changes in Group MF	58
2.4 Analysis of Behavioral Motivation Changes in Group FF	59
2.5 Walking Behavior Maintenance	61
2.6 Summary of behavioral motivation and adjustment trends	63
3 Qualitative Analysis of Chat Messages	64
3.1 Message Categories of Goal and Strategies	66
3.2 Message Categories of Unsatisfied Statement	68
3.3 Message Categories of Encourage Partners	69
3.4 Message Categories of Self-Mumbling	70
3.5 Message Categories of Icebreaking	72
3.6 Summary of Qualitative Analysis of Dialogue Messages	73
CHAPTER 5 DISCUSSION AND CONCLUSION	75
1 Gives the Target Steps to The Impact of Walking Behavior	75
2 The Influence of Partnership on Walking Behavior	78
3 Association of Gender Portfolio Differences with Behavioral Changes	81
4 Correlation and Influence of Chat Messages and Changes in Walking Behavior	82
4.1 Category of Messages that Promote Positive Walking Behavior Changes	84
4.2 Category of Messages Affecting Changes in Negative Walking Behavior	85
4.3 Category of Messages that Promote Dialogue Maintenance	87
CHAPTER 6 CONCLUSION AND SUGGESTION	88
1 Conclusion	88
2 Design Inspiration	89
3 Future Development Suggestion	90
REFERENCES	92
Appendix I Behavior Regulation Questionnaire 	99
Appendix II Experimental Participant Screening Questionnaire	101
Appendix III Let’s walk 12 Results Badges	104
Appendix IV Let’s walk Unreachable Encouragement Badge	105
                                    

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