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研究生: 梁愷
Michael Loncar
論文名稱: EFL寫作中視訊會議與面對面模式對口頭同儕反應討論之成效探討
The effects of videoconferencing vs. face-to-face discussion in two-stage peer feedback designs in EFL writing contexts
指導教授: 閔慧慈
Min, Hui-Tzu
學位類別: 博士
Doctor
系所名稱: 文學院 - 外國語文學系
Department of Foreign Languages and Literature
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 220
中文關鍵詞: 同儕閲審科技介導的異步同儕閲審視訊會議電腦輔助語言教學第二語寫作
外文關鍵詞: Peer feedback (PF), Technology-mediated peer feedback (TmPF), Videoconferencing, Computer-assisted language learning (CALL), Second language writing
ORCID: 0000-0002-1804-3469
ResearchGate: https://www.researchgate.net/profile/Michael-Loncar
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  • 為了澄清、擴展及更新前人三方面的研究 (1)兩階段的同儕反饋 (2)同儕反饋訓練的重要性,以及(3) 科技介導的異步同儕閲審,本研究旨在比較【兩階段混合模式】(階段一:文書處理軟體;階段二:面對面討論)與【兩階段電腦媒介溝通模式】(階段一:文書處理軟體;階段二:透過Cisco WebEx進行視訊會議) ,在以英語為外語的 學術寫作環境中各別運作之情形。本研究始於2021年秋季,研究環境為台灣南部一所大學三年級的進階寫作課程中

    本研究採用重複且相互抵銷的設計方法,以(1)分析學生在【兩階段混合模式】及【兩階段電腦媒介溝通模式】下,對於同儕間口頭討論的應答成效;以及(2)探討在各模式第二階段(意即【混合模式】中【面對面討論】以及【電腦媒介溝通模式】中透過【Cisco Webex進行視訊會議討論】),哪種模式會影響(A)同儕的反饋、(B)修訂的採納程度,和(C)是否成功修訂。分析的數據包含同儕反饋的文件、修訂的草稿、反饋性質、語言功能、反饋焦點,也包括PFOS (Kasch et al., 2021)、UTAUT問卷(Venkatesh et al., 2003),和來自反思日記、修訂日誌,和焦點小組式討論的定性數據

    在反饋的品質上,研究結果顯示:學生有更多的修訂導向反饋,以及相對均衡地針對寫作高層問題及語言問題提出反饋,原因可能是兩階段的設計和嚴謹的同儕反饋訓練,這些反饋和大多數研究一樣,被視為是正向的反應。兩種不同模式的效果差異性不大,(A)修訂及非修訂導向反饋和(B)大多數對話功能中並無統計上的差異,主要具有顯著性差異的部分為理解及說明的確認。學生在視訊會議中,相較於面對面口頭討論,顯著地使用了更多此類確認行為。

    在修訂的品質上,修訂導向評論有著更高的接受度和成功修訂的比例。回饋焦點方面,在寫作高層問題及語言問題反饋兩方面皆有成效,達到高反饋接收度及成功修訂的頻率。不同模式的反饋影響不大,在反饋接受率和成功修訂或非修訂的平均數中,並無統計的差異,在基於寫作高層問題及語言問題導向的反饋中,反饋接受率、成功修訂,或非修訂的平均數並無顯著差異。唯一有顯著差異的語言功能為理解性確認,在使用【電腦媒介溝通模式】之視訊會議軟體時,修訂、非修訂,及成功修訂的比率數據達到幾近顯著。可以合理地推測學生由於不熟悉視訊會議軟體或是連線問題導致了學生提出更多闡述性的問題,因而在【電腦媒介溝通】的同儕口頭討論中,達到更高的接受率和成功修訂率。

    在大多數學生偏好混合模式下時(換句話說,在使用文書處理軟體進行異步同儕閱審以建構反饋後,進行面對面口頭討論),多數學生認為使用視訊會議具有成效,並認為他們仍然皆能夠在三種模式下完成目標。

    整體結論為:(A)兩階段的同儕反饋,包含【混合模式】及【電腦媒介溝通模式】皆取得成功、(B)不同模式在給予反饋及做出修訂的口頭討論中並無太大差異、 (C)訓練的成效似乎能夠平均地應用在不同模式。當其他情況相同時,利用思科網迅(Cisco WebEx)進行【電腦媒介溝通】所產出的反饋與【面對面討論】的反饋十分相似。此外,在使用過這三種模式後,(D)學生們認為他們皆能夠在三種模式下完成目標。最後,這篇文章探討了這些研究成果的理論意義和教學涵義,並能作為未來的研究草稿上的輔助資料。

    In order to clarify, update, and extend past findings on (1) two-stage peer feedback (PF) designs, (2) the importance of PF training, and (3) the current state of technology-mediated peer feedback (TmPF), the current study investigates the use of TmPF in an L2 writing context by comparing both mixed and CMC TmPF design modes in an EFL English academic writing context, specifically, a third-year advanced writing course at a national university located in the south of Taiwan in the Fall of 2021.

    The present study adopts a counter-balanced repeated measures design in order to both (1) analyze the success of the oral peer response (OPRs) discussion used in mixed and CMC two-stage designs; and (2) investigate whether mode of discussion in the second stage (face-to-face/F2F) vs. computer-mediated communication/CMC videoconferencing via Cisco WebEx) affects (A) feedback given as well as (B) revision adoption and (C) revision success. The data that were analyzed include feedback transcripts and draft revisions, frequency counts of the nature, discourse function, and area of comments, as well as data collected from the peer feedback orientation scale (Kasch et al., 2021) and the unified theory of acceptance and use of technology (Venkatesh et al., 2003) questionnaires, qualitative data from reflection reports, revision diaries, and a focus group interview.

    As for quality of feedback, results showed a high percentage of revision-oriented comments and a relatively balanced distribution of local and global comments, which is considered positive compared to most studies and is probably due to the use of a two-stage design as well as rigorous peer feedback training. The effect of mode was found to be slight, with no statistical difference in (A) amount of revision and non-revision-oriented comments; and B) most all of the discourse functions. The main difference which reached significance was that of comprehension and clarification checks combined. Students made significantly more checks during videoconferencing compared with F2F oral peer response (OPRs.)

    As for quality of revision, revision-oriented comments showed a high rate of revision success. As for area, both local and global feedback were effective, resulting in high adoption and successful adoption rates. The effect of mode on revisions was also slight, with no statistical difference in mean of adoption rate or success of adoption or non-adoption, including both global and local areas. The only discourse function to show significant difference was comprehension checks, which reached near significance in adoption, non-adoption, and rate of successful adoption with CMC videoconferencing. It is possible that asking more clarification questions, perhaps due to unfamiliarity with and/or connection problems with the videoconferencing software, led to the higher rates of adoption and successful revision using CMC OPRs.

    While the majority of students preferred the mixed mode (i.e., using Microsoft Word/MW) to compose the feedback, followed by F2F OPRs to discuss the feedback), most students found the experience of using videoconferencing useful and seemed to believe that they could still accomplish their goals in all three PF design modes: F2F, CMC, and mixed.

    The overall conclusions are (A) both two-stage PF design modes, mixed and CMC, were successful; (B) mode made very little difference in OPRs discussion in regard to feedback given and revisions made; and (C) the beneficial effects of training seemed to apply across modes. All things being equal, discussion of feedback through CMC videoconferencing via Cisco WebEx was extremely similar to discussion of feedback via F2F. Finally, the theoretical significance of the findings as well as pedagogical implications and limitations of the study are discussed and suggestions for future research sketched.

    摘要 i ABSTRACT iii ACKNOWLEDGEMENTS vi TABLE OF CONTENTS vii LIST OF TABLES x LIST OF FIGURES xii 1. CHAPTER ONE: INTRODUCTION 1 1.1 Technology-mediated Peer Feedback (TmPF) in L2 writing 4 1.2 Notes on Terminology 6 1.3 Statement of the Problem 13 1.3.1 Confusion of Key Terminologies: Mode, Synchronous, and Asynchronous 13 1.3.2 Confusion Due to Reductive Use of Terminology Across Findings 14 1.3.3 Overemphasis on Effect of Technology and Mode Rather than PF Design within a Writing Cycle 15 1.3.4 Lack of Theoretical Grounding and Analysis 19 1.4 Goals of the Study 20 1.5 Significance of the Study 21 1.6 Limitations and Delimitations 22 1.7 Key Acronyms of the Present Study 23 2. CHAPTER TWO: LITERATURE REVIEW 24 2.1 Traditional Peer Feedback in L1 and L2 Writing 24 2.2 A Synthesis of the Research on TmPF 27 2.2.1 An Overview of Asynchronous TmPF Studies 27 2.2.2 An Overview of Synchronous TmPF Studies 29 2.3 An Overview of One and Two-Stage Comparative Studies 31 2.3.1 An Overview of One-Stage Comparative Studies 31 2.3.2 An Overview of Two-Stage Comparative Studies 37 2.4 Videoconferencing Systems in Higher Education 44 2.5 Telecollaboration in L2 Learning 44 2.6 Computer-mediated Collaborative Writing (CMCW) and Learning (CMCL) for Writing 46 2.7 Theoretical Foundations for CMCW and CMCL for Writing 46 2.8 Critical Summary 48 2.9 Research Questions 49 3. CHAPTER THREE: METHOD 50 3.1 Pilot Study 51 3.1.1 Pilot Study Quantitative Results 53 3.1.2 Pilot Study Qualitative Results 56 3.1.3 Summary of How Pilot Study Influenced Research Design 61 3.2 Research Design 63 3.3 Context 64 3.3.1 Study Site 64 3.3.2 Participants and Experience with Peer Review 65 3.3.3 Writing Assignments and Description of Peer Review Conditions within a Writing Cycle 66 3.3.4 Training 70 3.4 Research Procedure, Instruments, and Data Collection 73 3.5 Data Coding and Analysis 75 4. CHAPTER FOUR: RESULTS AND DISCUSSION 85 4.1 Results of EFL Reviewers’ OPRs Feedback 88 4.1.1 Nature: Revision and Non-revision Oriented OPRs Feedback 89 4.1.2 Area: Global and Local OPRs Feedback 96 4.2 Results of Effect of Discussion Mode on Feedback 101 4.2.1 Effect of Discussion Mode on Nature of OPRs Feedback 102 4.2.2 Effect of Discussion Mode on Area of OPRs Feedback 105 4.3 Results of EFL Reviewees’ Use of Revision-Oriented OPRs Feedback 107 4.3.1 Use of Revision-Oriented OPRs Feedback 108 4.3.2 Use of Revision-Oriented OPRs Feedback According to Area: Global and Local 111 4.4 Results of Effect of Discussion Mode on Revision 116 4.4.1 Effect of Discussion Mode on Revision of OPRs Revision-Oriented Feedback 117 4.4.2 Effect of Discussion Mode on Revision of OPRs Revision-Oriented Feedback According to Area: Global and Local 122 4.5 Students’ Perceptions of CMC and Mixed-Mode Two-Stage TmPF 128 4.5.1 Students’ Perceptions of Using MW for TmAWPR 129 4.5.2 Students’ Perceptions of OPRs: F2F vs. Videoconferencing 131 4.5.2.1 F2F OPRs 131 4.5.2.2 Videoconferencing for TmSOPRs 133 4.5.3 Students’ Perceptions of Three Modes of Two-Stage PF Designs: F2F, CMC, and Mixed Modes 138 5. CHAPTER FIVE: SUMMARY AND CONCUSIONS 140 5.1 Summary of Main Findings 140 5.2 Theoretical Implications 146 5.2.1 Collaborative Learning and Sociocultural SLA 146 5.2.2 Videoconferencing in EFL 147 5.3 Pedagogical Implications 149 5.4 Limitations of the Study 150 5.5 Suggestions for Future Research Studies 151 REFERENCES 152 APPENDICES A UTAUT Questionnaire Items and Results for Spring 2021 Pilot Study 160 B PFOS Questionnaire Items and Results for Spring 2021 Pilot Study 162 C Class Grading Rubric and PF guide 164 D Instructions for Writing Class 165 E Training Video Links for Mixed and CMC TMPF, Including (A) Using MW for TmAWPR; (B) Using Cisco WebEx for TmSVOPRs; and (C) Video of Training Session Class 173 F Pre-experiment Data to be Collected 174 G Transcript Table Format, Which Separated Dyadic Conversation into Roles, Sentences and Turns, Before and After Coding 175 H Coding Guidelines and Notes on Coding 176 I Examples of Successful, Unsuccessful, and Neither Successful nor Unsuccessful Adoption 177 J Sample of a Fully Coded Transcript 179 K Expanded Table Showing Number, Percentage, and Average per Paper of Nature and Area of Comments 202 L Individual Breakdown of Adoption and Success Rates According to Revision-oriented Discourse Function 203 M Results of Pre and Post Peer-feedback Orientation Scale (PFOS) (Kasch et al., 2021) Questionnaires 204 N Fall 2021 UTAUT Questionnaire for MW and Cisco WebEx by Construct: Effort Expectancy (EE); Performance Expectancy (PE); Social Influence (SI); Facilitating Conditions (FC); Behavioral Intentions (BI) 206 O Table and Transcripts of Comments Taken from Reflection Reports and Revision Diaries 209 P Transcript of 03/22/2022 Focus Group Interview Confirming Results 215 Table 1 Explanation of Key Peer Feedback Terms and Acronyms 8 Table 2 Models of One and Two-stage PF 9 Table 3 List of Key Acronyms of the Present Study 23 Table 4 Examples of Empirical Studies Examining Use of Technology-Mediated Asynchronous Written Peer Review (TmAWPR) 28 Table 5 Examples of Empirical Studies Examining Use of Synchronous PF 29 Table 6 Summary of One-stage Comparative Studies Investigating Use of TmPF 36 Table 7 Summary of Two-stage Comparative and Descriptive Studies Investigating Use of TmPF 43 Table 8 Two Semesters of Advanced Writing Practice 1 & 2 for 3rd Year English Majors 51 Table 9 Description of Three TmPF Conditions for Papers Four and Five (Spring of 2021) 52 Table 10 Essay Assignments for Two Semesters of Advanced Writing Practice 1 & 2 for 3rd year English Majors 64 Table 11 First Semester (Fall 2021) Advanced Writing Practice Essay and Writing Cycle Details 66 Table 12 Experiment Data to be Collected via Research Question and Phase 73 Table 13 Description of Research Questions, Data Collection Stream, Coding, and Analysis 75 Table 14 Description of Units of Analyses of Feedback “Comments” and Discourse Functions with Examples 79 Table 15 Description of Units of Analyses of All Feedback “Comments”by Reviewers 80 Table 16 Description of Units of Analyses of Area (Global & Local) 81 Table 17 Transcript Showing Feedback Given, as Well as Revision Marked “Adopted”and “Successful” 82 Table 18 Specific Corpora Used to Answer RQs 1-4 86 Table 19 Detail of Dual Use of Mode in the Present Study 87 Table 20 Number, Nature, and Percentage of Comments in OPRs Session by Paper 89 Table 21 Discourse Function of Revision-oriented and Non-revision Oriented Comments 92 Table 22 Discourse Functions of Revision-oriented Comments with Examples 93 Table 23 Discourse Functions of Non-revision-oriented Comments with Examples 95 Table 24 Expanded View of Area: Number, Percentage, and Average per Paper, of Area and Sub-area 96 Table 25 Breakdown of Global Sub-area with Comment Examples 97 Table 26 Breakdown of Local Sub-area with Comment Examples 99 Table 27 Effect of Mode (F2F vs. CMC: Videoconferencing) for OPRs on Nature of Feedback 102 Table 28 Effect of Mode (F2F vs. CMC: videoconferencing) for OPRs on Area of Feedback 105 Table 29 Adoption and Success Rates of Revision-oriented Comments 109 Table 30 Examples of Successfully Revised Comments 109 Table 31 Adoption and Success Rates of Revision-oriented Comments According to Area 111 Table 32 Adoption and Success Rates of Revision-oriented Global Comments by Sub-area 112 Table 33 Adoption and Success Rates of Revision-oriented Local Comments by Sub-area 114 Table 34 Effect of Mode on Issuing Revision-oriented Feedback 117 Table 35 Effect of Mode on Issuing Revision-oriented Feedback Expanded by Discourse Function 119 Table 36 Effect of Discussion Mode on Adoption of Revision-oriented Feedback and its Success by Area: Global and Local 122 Table 37 Effect of Discussion Mode on Adoption of Revision-oriented Feedback and its Success: Global 126 Table 38 Effect of Discussion Mode on Adoption of Revision-oriented Feedback and its Success: Local 127 Table 39 UTAUT Performance Expectancy (PE) Findings: MW and Cisco WebEx 134 Fig. 1: Example of a two-stage PF (Ts_PF) design (Ho, 2015) and multiple one-stage mixed-mode PF (Os_MmPF) design (Chang, 2012) 9 Fig. 2: Tsui and Ng’s (2000) writing cycle 16 Fig. 3: Four variations of Tsui and Ng’s (2000) writing cycle: Chang (2012); Ebadi and Rahimi (2017); Ho (2015); Pham and Usaha (2016) 17 Fig. 4: Writing cycle (Tsui & Ng, 2000) for the first essay, the process essay, used for training 68 Fig. 5: Writing cycle (Tsui & Ng, 2000) of both essays, definition and descriptive, used for experiment/data collection 69 Fig. 6: Stages of the data collection procedure 74 Fig. 7: Phases of the coding procedure and preparation of data sets 77 Fig. 8: Distribution of nature of comments: Revision vs. non-revision oriented 89 Fig. 9: Discourse functions of revision-oriented comments 91 Fig. 10: Discourse functions of non-revision-oriented comments 94 Fig. 11: Distribution of global-focused feedback 97 Fig. 12: Distribution of local-focused feedback 99 Fig. 13: Total comments, revision-oriented comments, adopted comments, and successfully adopted comments 108 Fig. 14: Effect of mode on revision-oriented comments: adopted or not adopted 117 Fig. 15: Effect of mode on revision-oriented comments: Successful, not successful, or no difference 117 Fig. 16: Effect of discussion mode on revision-oriented comments by area: Global vs local 123 Fig. 17: Effect of discussion mode on revision-oriented global comments: Adopted vs. not adopted 123 Fig. 18: Effect of discussion mode on success of adopting revision-oriented global comments 124 Fig. 19: Effect of discussion mode on adoption of revision-oriented local comments 124 Fig. 20: Effect of discussion mode on success of adopting revision-oriented local comments 125

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