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研究生: 潘致瑋
Pan, Zhi-Wei
論文名稱: 以遊客觀點探討地方意象對社區旅遊意願之影響
The Relationship Between Local Images and Community Tourism Intent From Traveller's Perspective
指導教授: 張珩
Zhang, Heng
學位類別: 碩士
Master
系所名稱: 規劃與設計學院 - 建築學系
Department of Architecture
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 81
中文關鍵詞: 地方意象情感評價旅遊體驗社區生態旅遊
外文關鍵詞: Local Images, Affective Appraisal, Travel Experience, Community-Based Ecotourism
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  • 以社區為基礎(community-based)的生態旅遊被認為是一種解決社區發展與環境保育衝突的方法,近年來已成為社區環境永續發展與管理的趨勢。環境識覺的概念自提出以來,已被證實對個人的行為決策有所影響,利用遊客本身自覺來維護自然、文化資源、並為當地帶來收益,形成一種社區永續發展的旅遊模式,這樣的概念與當地意象之關係,為本研究想探究了解的部分。本研究以台南市兩個社區作為實證社區,採問卷方式進行,總共回收322份有效問卷。

    研究結果顯示,遊客對地方意象之認知可分為「自然資源」、「文化資源」、「旅遊環境」、「公共空間」、「街道家具」、「植栽綠蔭」、「建築單元」七個因子,而遊客對地方意象之感知可分為「平和感」、「喚起感」兩構面。

    實證調查顯示:
    1. 認知意象之「植栽綠蔭」和「建築單元」對於遊客旅遊體驗與生態旅遊意願有顯著正面影響。
    2. 完善的「街道家具」有助於提升遊客的正面情緒旅遊體驗。
    3. 感知意象之「愉悅感」和「活力感」對於遊客旅遊體驗與生態旅遊意願有顯著正面影響。
    4. 和家人同遊之旅客感知意象評價較高。
    5. 女性、交通方式為公共運輸者、曾經參與生態旅遊者,對生態旅遊行為意願較高。

    Community-based ecotourism is considered to be a solution to the conflict between community development and environmental conservation, which has become a trend in the promotion for environmental sustainability and management in community areas. Environmental perception has been confirmed to affect tourists’ behavior and decisions since the concept was proposed. In this study, I explore the relationship between local images and eco-tourism intent from traveler's perspective. Chooses two communities in Tainan, depend on its different planning condition. Adopt the questionnaire way, amount to 322 effective questionnaires.

    The results showed that the cognition of tourists to local image can be divided into seven factors: “natural resources”, “cultural resources”, “tourism environment”, “public space”, “street furniture”, “planting shade”, and “building unit”; and the perception of tourists to local image can be divided into two factors: "pleasant" and "arousing".

    The results of study shows:
    1. Cognitive imagery of "planting shade" and "building unit" has a significant positive impact on the tourism experience and ecotourism intentions for tourists.
    2. Setting "street furniture" appropriately can enhance positive emotions and travel experience.
    3. Affective image of "pleasure" and "active" has a significant positive impact on the tourism experience and ecotourism intentions for tourists.
    4. Traveling with families has a significant positive impact on affective image.
    5. Female, transportation is by public transport, has been involved in eco-tourists, ecotourism behavioral intentions is higher.

    第一章 緒論----------------------------------------------------------------------------------------1 第一節 研究動機與目的-----------------------------------------------------------1 一、 研究動機-------------------------------------------------------------------------------------1 二、 研究目的-------------------------------------------------------------------------------------1 第二節 研究對象與範圍-----------------------------------------------------------2 第三節 研究方法與流程-----------------------------------------------------------2 第二章 文獻回顧---------------------------------------------------------------------------------5 第一節 目的地意象相關理論-----------------------------------------------------5 一、 意象與環境行為---------------------------------------------------------------------------5 二、 目的地意象之定義與組成---------------------------------------------------------------8 三、 目的地意象之測量構面------------------------------------------------------------------9 第二節 情感評價--------------------------------------------------------------------10 一、 情感評價之量測---------------------------------------------------------------------------10 第三節 旅遊體驗相關理論-------------------------------------------------------12 二、 旅遊體驗的定義--------------------------------------------------------------------------12 三、 旅遊體驗的測量--------------------------------------------------------------------------13 第四節 社區旅遊相關理論-------------------------------------------------------15 一、 生態旅遊之定義--------------------------------------------------------------------------15 二、 社區與生態旅遊發展-------------------------------------------------------------------16 第三章 實證研究方法--------------------------------------------------------------------------17 第一節 研究架構與假設----------------------------------------------------------17 一、 研究架構------------------------------------------------------------------------------------17 二、 研究主題與假設--------------------------------------------------------------------------18 第二節 問卷內容與設計----------------------------------------------------------20 一、 地方意象------------------------------------------------------------------------------------20 二、 旅遊體驗------------------------------------------------------------------------------------22 三、 生態旅遊行為意願-----------------------------------------------------------------------23 四、 個人背景屬性-----------------------------------------------------------------------------24 第三節 研究調查計畫-------------------------------------------------------------25 一、 受測基地選定-----------------------------------------------------------------------------25 二、 研究範圍區位與背景--------------------------------------------------------------------25 三、 抽樣方法------------------------------------------------------------------------------------27 第四節 資料分析方法-------------------------------------------------------------28 第四章 實證結果分析---------------------------------------------------------------------------29 第一節 描述統計---------------------------------------------------------------------29 一、 受訪遊客基本資料描述-------------------------------------------------------------------29 二、 社區認知意象描述性統計----------------------------------------------------------------30 三、 社區感知意象描述性統計----------------------------------------------------------------33 第二節 項目分析與因素分析-----------------------------------------------------34 一、 認知意象--------------------------------------------------------------------------------------34 二、 感知意象--------------------------------------------------------------------------------------38 三、 生態旅遊意願-------------------------------------------------------------------------------41 第三節 假設主題一: 背景屬性與地方意象、旅遊體驗、生態旅遊行為意願之關聯性-----------------------------44 一、 背景屬性與認知意象之關係------------------------------------------------------------44 二、 背景屬性與感知意象之關係------------------------------------------------------------46 三、 背景屬性與旅遊體驗之關係------------------------------------------------------------47 四、 背景屬性與生態旅遊行為意願之關係-----------------------------------------------48 第四節 假設主題二: 王城西社區、四草社區各構面之比較----------------------------------------------------------------49 一、 認知意象--------------------------------------------------------------------------------------49 二、 感知意象--------------------------------------------------------------------------------------49 三、 旅遊體驗--------------------------------------------------------------------------------------50 四、 生態旅遊行為意願-------------------------------------------------------------------------50 第五節 假設主題三: 認知意象、感知意象、旅遊體驗與生態旅遊行為意願之關聯性-----------------------------51 一、 認知意象與旅遊體驗、生態旅遊行為意願之關聯性----------------------------51 二、 感知意象與旅遊體驗之關聯性--------------------------------------------------------58 三、 旅遊體驗對生態旅遊行為意願之關聯性--------------------------------------------61 四、 認知意象、感知意象、旅遊體驗與生態旅遊意願之因果關係---------------63 第五章 結論與建議 第一節 研究結果與討論-----------------------------------------------------------67 第二節 建議與後續研究-----------------------------------------------------------71 參考文獻------------------------------------------------------------------------------------------------------------------73 附錄 一、迴歸分析結果統計表-----------------------------------------------------------------------------77 二、問卷樣本--------------------------------------------------------------------------------------------79

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