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研究生: 李狄學
Li, Di-Xue
論文名稱: 精實思維導入運動眼鏡設計流程之改善研究
A Study on Applying Lean Thinking to Improve the Sports Eyewear Design Process
指導教授: 洪郁修
Hung, Yu-Hsiu
學位類別: 碩士
Master
系所名稱: 規劃與設計學院 - 工業設計學系
Department of Industrial Design
論文出版年: 2026
畢業學年度: 114
語文別: 中文
論文頁數: 124
中文關鍵詞: 精實思維精實研發價值流程圖流程改善
外文關鍵詞: Lean Thinking, Lean Product and Process Development (LPPD), Value Stream Mapping (VSM), Process Improvement
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  • 台灣運動眼鏡產業長期以 OEM與ODM 代工模式為主,其產品開發特徵在於需同時兼顧精密光學功能、嚴格防護安規與流行時尚美學,流程複雜度極高。然而,此產業之傳統研發模式普遍面臨「知識孤島」與「高度依賴隱性經驗」之結構性困境,導致設計端與製造端存在嚴重的資訊不對稱。此種缺乏系統性整合的流程,常迫使關鍵工程問題延後至高成本的開模試產階段才被發現,造成反覆修模、重工與交期延宕,已成為該產業在面對全球競爭時,轉型與價值提升的主要瓶頸。
    本研究旨在探討傳統研發模式面臨之結構性挑戰,並建構一套適用於 ODM 轉型之「精實研發 (LPPD) 改善模式」。其核心目的在於釐清如何將「精實思維」之應用範疇由生產現場延伸至研發前端,將過往依賴個人經驗的作業模式,轉化為系統化的知識流動體系,藉以解決設計與製造間的知識斷層問題。
    實證推動上,選定一家具垂直整合能力的運動眼鏡企業為場域,採用行動研究法「診斷、對策、驗證」之邏輯框架展開:首先運用「價值流程圖」將無形的研發資訊流視覺化,精準識別出流程中資訊斷點與非加值浪費。再針對識別之瓶頸,導入以「知識顯性化」與「風險前置」為核心之精實策略。具體實施機制包含:
    (1) 建立跨部門大部屋 (Obeya) 機制,同步整合設計與工程資訊;
    (2) 導入快速原型 (RP) 驗證與設計查檢表,將下游模具限制提前至設計階段解決;
    (3) 推動總工程師 (Chief Engineer) 職能概念,強化跨單位的專案協調力。
    研究結果顯示,透過上述精實機制之導入,個案公司之開發前置時間顯著縮短 45.8%(由 192 天降至 104 天),關鍵重工迴圈次數由平均 7 次降至 3 次,大幅提升了設計變更的決策品質。本研究證實,精實思維不僅適用於製造現場,更能有效診斷並改善研發階段的知識流動效率。所提出之「價值流診斷-知識整合-風險前置」改善框架,可作為相關 ODM 產業優化研發體質、降低試錯成本之具體參考模型。

    Taiwan’s sports eyewear industry predominantly operates under OEM and ODM models. Its product development is characterized by high complexity, requiring the simultaneous integration of precision optical functions, stringent safety regulations, and fashion aesthetics. However, traditional R&D models in this industry often face structural dilemmas characterized by "knowledge silos" and a high reliance on "tacit knowledge," leading to severe information asymmetry between design and manufacturing. This lack of systematic integration frequently forces critical engineering issues to be postponed until the high-cost tooling and pilot production stages. Consequently, iterative mold modifications, rework, and schedule delays have become major bottlenecks for the industry in its pursuit of transformation and value enhancement amidst global competition.
    To address these structural challenges, this study aims to construct a "Lean Product and Process Development (LPPD) Improvement Model" suitable for ODM transformation. The core objective is to clarify how to extend the application of "Lean Thinking" from the production floor to the front-end R&D stage, transforming traditional experience-based operations into a systematic knowledge flow system to bridge the knowledge gap between design and manufacturing.
    In terms of empirical implementation, a vertically integrated sports eyewear company was selected as the research field. Adopting Action Research, the study followed a logical framework of "Diagnosis, Countermeasure, and Verification." First, Value Stream Mapping (VSM) was utilized to visualize the intangible R&D information flow, precisely identifying information disconnects and non-value-added (NVA) waste within the process. Subsequently, aiming at the identified bottlenecks, Lean strategies centered on "Knowledge Explication" and "Front-loading" were introduced. Specific implementation mechanisms included: (1) establishing a cross-functional "Obeya" (Big Room) mechanism to synchronize design and engineering information; (2) introducing Rapid Prototyping (RP) verification and design checklists to resolve downstream tooling constraints during the design phase; and (3) promoting the "Chief Engineer" concept to strengthen cross-unit project coordination.
    The research results indicate that through the introduction of these Lean mechanisms, the case company’s development lead time was significantly reduced by 45.8% (from 192 days to 104 days), and critical rework loops decreased from an average of 7 to 3, substantially improving the decision-making quality of design changes. This study confirms that Lean Thinking is not only applicable to manufacturing sites but is also effective in diagnosing and improving knowledge flow efficiency in the R&D stage. The proposed "Value Stream Diagnosis – Knowledge Integration – Front-loading" improvement framework serves as a concrete reference model for related ODM industries to optimize R&D constitution and reduce trial-and-error costs.

    摘要 i A Study on Applying Lean Thinking to Improve the Sports Eyewear Design Process ii 誌謝 vii 目錄 viii 表目錄 xii 圖目錄 xiii 第1章 緒論 1 1.1 研究背景與動機 1 1.1.1 產業典範轉移下的價值溪流質變 2 1.1.2 隱性知識依賴與知識斷層的形成 3 1.2 研究目的 5 1.3 研究範圍與限制 6 1.3.1 研究對象與場域特徵:垂直整合的雙面刃 6 1.3.2 關鍵變數界定:ODM 委託設計案 7 1.3.3 流程範疇界定:聚焦於「模糊前端」之價值定義期 8 1.3.4 研究限制:統計推論與長期效應 10 1.4 論文架構 11 第2章 文獻探討 12 2.1 傳統產品設計開發流程之探討 12 2.1.1 瀑布式流程 (Waterfall) 與階段關卡 (Stage-Gate) 的限制 12 2.1.2 傳統流程在 ODM 專案中的瓶頸:部門穀倉與資訊斷層 13 2.1.3 依賴後期補救的代價:變更成本與重工浪費 13 2.2 精實思維 (Lean Thinking) 之理論演進 14 2.2.1 從豐田生產系統 (TPS) 到精實思維 14 2.2.2 精實思維五大原則 17 2.2.3 精實思維在非製造領域的應用與轉化 20 2.3 精實研發 (LPPD):以知識流為核心 22 2.3.1 研發與製造的本質差異:物料流 vs. 知識流 22 2.3.2 資訊 (Information) 與知識 (Knowledge) 的斷鏈 23 2.3.3 前置管理 (Front-loading) 之定義與策略 24 2.3.4 多方案並行 (SBCE) 與總工程師制度 25 2.4 價值流圖 (Value Stream Mapping, VSM) 於研發流程之應用 27 2.4.1 VSM 的學術定義與構成 27 2.4.2 研發類 VSM 的特殊性指標 27 2.5 產品開發中的知識管理與轉譯 28 2.5.1 隱性知識顯性化 28 2.5.2 精實工具作為知識轉化的載體:SECI 模型 29 2.5.3 跨越知識邊界:知識轉譯 (Knowledge Translation) 31 2.5.4 從試錯成本看方法論選擇:為何硬體開發更適用精實而非敏捷 31 第3章 研究方法 32 3.1 方法論的選擇與適切性 (Justification of Methodology) 32 3.2 關鍵研究方法與名詞操作型定義 (Operational Definitions) 34 3.3 研究架構 35 3.4 研究場域與個案背景 38 3.4.1 個案選擇與背景 38 3.4.2 個案公司目前現況挑戰 39 3.4.3 個案公司傳統設計流程 40 3.5 研究參與者與研究者角色 42 3.5.1 專案背景與研究介入 42 3.5.2 研究者角色定位 42 3.5.3 研究參與對象:跨職能團隊 43 3.6 研究執行步驟 (精實思維五原則之實踐) 44 3.6.1 步驟一:確認價值 (Define Value) 45 3.6.2 步驟二:掌握價值流 (Map the Value Stream) 46 3.6.3 步驟三:暢流 (Create Flow) 48 3.6.4 步驟四:後拉 (Establish Pull) 50 3.6.5 步驟五:追求完美 (Seek Perfection / Evaluation) 52 3.7 預期效益評估指標 53 3.7.1 效益評估指標 53 3.7.2 資料收集與分析 54 3.7.3 研究限制與推論邊界 55 第4章 研究結果 56 4.1 現況診斷與問題識別 (精實思維-步驟二:掌握價值流) 57 4.1.1 現況價值流程圖 (As-Is VSM) 分析 64 4.1.2 關鍵浪費與資訊斷層識別 (爆破點分析) 66 4.2 改善對策之導入與實施 (精實思維-步驟三&四:暢流與後拉) 73 4.2.1 未來價值流程圖 (To-Be VSM) 設計 73 4.2.2 總工程師制的在地化與職能轉型:修復爆破點 A 79 4.2.3 前置管理與 Obeya 協作平台:修復爆破點 B 80 4.2.4 知識顯性化與驗證機制「置前化」:修復爆破點 C 81 4.3 精實改善成效驗證與分析 (步驟五:追求完美) 83 4.3.1 改善前後關鍵績效指標對照 83 4.3.2 爆破點改善與三大維度之系統性剖析 85 4.3.3 知識流動機制與重工屬性之質變分析 88 4.3.4 系統綜效:從「推式」到「拉式」的組織演進 89 4.4 綜合討論與小結 91 4.4.1 綜合討論:從經驗依賴到系統流動的轉型 91 4.4.2 本章小結 92 第5章 結論與建議 93 5.1 研究結論 94 5.1.1 價值流程圖(VSM)有效顯現設計端的「資訊與知識浪費」 94 5.1.2 「前置管理」是解決後期重工的關鍵機制 94 5.1.3 知識顯性化機制有效提升了設計決策品質 95 5.1.4 流程改造顯著提升了系統的整體恢復力(Resilience) 95 5.2 研究貢獻 96 5.2.1 學術貢獻:深化精實研發於「美學與工程」複合場域之理論意涵 96 5.2.2 實務貢獻:建構台灣中小製造業「深化 ODM 價值」之操作藍圖 98 5.3 研究限制 100 5.4 未來建議 101 5.4.1 對個案公司之建議:從「流程修復」邁向「學習型組織」 101 5.4.2 對後續研究之建議:跨域整合與新科技賦能 103 參考文獻 105 一、中文文獻 105 二、英文文獻 106

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