| 研究生: |
劉宏良 Liu, Hung-Liang |
|---|---|
| 論文名稱: |
台灣精密機械產業行銷策略與行銷績效關係之實證研究 An Empirical Study on the Relationship Between Marketing Strategies and Marketing Performance in Taiwan Precision Machine Industry |
| 指導教授: |
溫敏杰
Wen, Min-Jye 吳宗正 Wu, Chung-Cheng |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2003 |
| 畢業學年度: | 91 |
| 語文別: | 中文 |
| 論文頁數: | 85 |
| 中文關鍵詞: | 精密機械產業 、行銷策略 、行銷績效 |
| 外文關鍵詞: | Marketing performance, Marketing Strategy, Precision Machinery Industry |
| 相關次數: | 點閱:95 下載:4 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近年來台灣加入WTO後,各產業在瞬息萬變的經營環境裡面臨了國際競爭壓力,如何發展適當之行銷策略組合,以因應加入WTO後和網路新經濟時代的來臨,創造經營績效讓台灣有效的和全球市場接軌,實為業界達成永續經營成長致勝的重要課題。然行銷策略的應用必須更重視顧客的需要與作法,才能真正滿足顧客的需求,創造經營績效。就網路經濟而言是危機也是轉機,關鍵在於如何利用網路行銷,而電子商務競爭的別名就是行銷,行銷策略的運用比科技更為重要。
本研究以我國精密機械產業與自動化產業為研究樣本,目的在探討處於新經濟時代環境中的精密機械業者,對國際化、全球化、自由化之下激烈環境變化裡,在行銷上的選擇應用與執行績效的差異、最適之行銷組合及其對績效的共同成分與策略的核心結構,並以瞭解產業內影響行銷績效最主要的行銷策略,另對於達成行銷績效目標,提出對業者行銷策略規劃上的建議。
本研究選擇2002年台灣最具規模的國際性精密機械暨自動化設備展廠商為研究對象,採用郵寄問卷法,邀請企業內高階主管接受訪問,總計收集了127份有效樣本,以實證行銷策略組合與績效之關係,所收集資料是運用SPSS 10.1版來完成各項資料統計分析工作,主要有敘述統計、因素分析、集群分析、Pearson相關分析及典型相關分析。
本研究重要發現:當業者在產品行銷策略上,大量導入網際網路行銷通路策略時,代表企業電子化的程度愈高。透過價差的定價策略,在不重視推廣策略的人員推廣因素同時,對其行銷績效的「銷售獲利率」及「銷售目標達成滿意度」有正面影響力,但對於「銷售額成長」呈現負面影響關係。另廠商在行銷策略上較不重視通路的營業費用投入與推廣方面的品牌因素兩項策略同時,僅採行產品研發因素亦即包括重視產品之品質、技術水準、保固服務、交期、商情資訊、產品的差異化、深度廣度時,其行銷績效將產生銷售獲利率成長,但在市場佔有率的成長變化上則呈負面成長影響。
Recently, several local factories and company work hard to defend themselves from the international competition pressure since Taiwan joined the World Trade Organization (WTO). They tried to find the optimizing marketing matrix to cope with the new e-commerce’s age coming. As for the best resource allocation to link with the global market successfully, it has become the most important subject for corporation to strive for. Thus, the e-commerce’s aging is not specified as so-called the “crisis”, but for developing the “new opportunity” for survival. Moreover, the exact application of marketing strategy would be more important than the information technology acquired.
In this research, we focus on the precision machinery and automatic industry of Taiwan as studying target. The purpose is to evaluate how the corporations in such dynamic environment to perform their business operation through the information and technical infrastructure efficiently.
The samples collect 127 copies of questionnaires feedback from the firms with the international reputation among the Precision machinery and Automatic Industry in 2002. To analysis data by the software SPSS of version 10.1 and to use this software for further evaluation descriptive statistics, factor analysis, cluster analysis, Pearson correlation analysis and canonical correlation as well.
The important results was found from this research as follows:
1.The corporations with high utilization on e-commerce as the marketing strategies and marketing channel mean the “high e-commerce” executed.
2.The e-commerce corporation could reach the positive feedback by “sales profit rate” and “sales goal achievement” from “distinguish pricing strategy” even if lack of job training on sales persons.
3.However, the e-commerce corporations could reach the negative reaction by the growth of total sales volume from the “distinguish pricing strategy” if weakness performance on sales ability.
4.The e-commerce corporation would be easy to oversee the operation cost on brand name establishment, but very concern the investment on R&D expenditure for getting improvement of product quality, technical level, warranty and service level, lead time, marketing information, product segmentation and market perceiving strategies, etc. Although the market performance improvement reflect to the growth of sales profit, it somehow indeed cause the negative influence on the market share.
中文部分
1、工研院經資中心ITIS計劃(2001),「工業生產統計月報」。
2、王建彬(2001)「我國機械工業競爭力分析暨發展策略芻議」機械工程學會年會特刊 。
3、王敏昆(1996),「我國出口貿易商國際行銷策略與績效之關聯分析 — 以紡織業與電子、電工業論述」,國立東華大學企業管理研究所碩士論文。
4、杜巧霞(1989)「加入WTO對中小企業之衝擊與因應策略研究」,經濟部中小企業處委託計劃,中華經濟研究院。
5、呂麗美(1988),「壽險公司財務報表與經營績效分析之研究」,逢甲大學保險研究所碩士論文。
6、吳思華(2001),「策略九說」,第三版。臉譜出版社。
7、林育珊(2000),「行銷通路支持活動、競爭策略與績效之研究」,國立東華大學企業管理研究所碩士論文。
8、柯彬發(2000),「國際出口行銷策略管理之研究 — 以台灣出口貿易商為例」,大葉大學事業經營研究所碩士論文。
9、許雅蕙(1993),「台灣人壽保險業經營策略與經營績效之相關研究」,國立台灣大學商學管理研究所碩士論文。
10、陳正男(1985),「顧客行為特性、行銷策略與績效關係之研究」,政大企研所博士論文。
11、陳定國(1998),「行銷管理導論」,第二版。五南圖書出版公司。
12、陳明璋(1979),「組織效能研究途徑及其衡量」,中國行政,第29期,5月,頁48。
13、陳順宇(2000),「多變量分析」,第二版。華泰書局。
14、陳榮松(1998),「我國高科技產業國際行銷策略之個案研究—以自創品牌資訊硬體廠商為例」,靜宜大學企管研究所碩士論文。
15、侯肇峰(1995),「台灣石材加工業之行銷問題與策略分析—公司特色與行銷組合相關性之實証」,國立東華大學企業管理研究所碩士論文。
16、黃俊英(1992),「行銷研究:管理與技術」,第四版。華泰書局。
17、黃俊英(2001),「行銷學的世界」,台北,天下遠見。
18 、黃營杉譯(1999),「策略管理」,第四版。華泰文化事業公司。
19、黃松共(1988),「事業策略、行銷作為與績效關係之研究-台灣西藥業之實證研究」,國立政治大學企研所博士論文。
20、曾逸珍(2001),「行銷概念運用在我國工業自動化政策之研究」,國立台灣大學政治學研究所碩士論文。
21、張莞荏(2000),「我國行動電話服務業運用行銷新觀念建立優勢之研究」,南華大學資訊研究所碩士論文。
22、經濟部中小企業處(2001),「中小企業白皮書」。
23、經濟部統計處(2000),「製造業經營實況調查報告」。
24、劉安國(1988),「我國微電腦產業國際行銷策略與績效關係之研究」,國立政治大學企業管理研究所碩士論文。
25、蘇武華(1996),「出口行銷策略與績效關係之研究 — 台灣企業之實證分析」,國立台灣大學商學管理研究所博士論文。
英文部分
1.Guiltinan, Joseph P., Paul W. Gordon and Madden J. Thomas (1997), Marketing Management. 6th ed., McGraw-Hill Co..
2.Harrison, E.(1992) “Perspectires on Uncertainty in Successful Strategic choice at the CEO Level” Omega., 20, PP.105-116
3.Hoang,B.Peter(1995) “A causal study of the Interrelationships among selected international marketing strategies, Internal factors,and export performance“ A thesis for PHD at the University of Otago Dunedin,New Zealand.
4.Jain, Subhash C., (1989). “Standardization of International Mraketing Strategy“: Some Research Hypotheses. Journal of Marketing (January) pp. 70-79.
5.Jain, Subhash C. (1990). Marketing Planning and Strategy, 3rd ed.,South-Western Publishing Co..
6.Koontz, Harold (1976). “Making Strategic Planning Work“. Business Horizon (April) pp. 37-47.
7.Kotler, Philip (1988). Markting Management: Analysis. Planning, and Control. 7th ed.,Prentice Hall Englewood Cliffs. N. J..
8.Kotler, P. & Zaltman, G. (1971). “Social Marketing : An Approach to Planned Social Change” Journal of Marketing. Vol.35, P.3-12.
9.Lefebvre , E. , & L.A. Lefebvre (1992) , “Firm Innovativeness and CEO Characteristics in Small Manufacturing Firms“, J. Engineering and Technology Management , 9 , PP. 243-277.
10.Lefebvre , L.A. , Robert, Mason. , & E. Lefebvre (1997) , “The influence Prism in SMES :The power of CEOS. Perceptions on technology policy and its organizational impacts“, Management Science, Vol. 43 , NO.6 ,PP. 856-878.
11.Miller, D(1983) “The Correlates of Enterpreneurship in Three Types of Firms”, Management Science, P.770-791.
12.Porter, Michael E. (1980). Competitive Strategy,New York: The Free Press.
13.Robinson, R. B and J. A. Pearce,(1988) “Planned Patterns of Strategic Behavior and their Relationship to Business Unit Performance,” Strategic Management Journal, Vol. 9, P.43-60.
14.Stephen p. Robbins (2001). “rganizational Behavior “,6th ed.,Prentice Hall.
15.Swamidass, P. M. and V. T. Newwell,(1987) “Manufacturing Strategy, environmental Uncertainty and Performance: A Path Analytic Model” ,Management Science, 33(4), P.509-524.
16.Szilagyi, jr, A.D(1984). Management and Performance , 2nd ed, New Jersey:Scott, Foresman and Company .
17.Throw C. Lester(1999), Building Wealth : New Rules for National, Companies, and Individuals in a Knowledge-Based Economy. HarPer Collins, June.
18.Venkataman ,N and Vasudevan Ramanujam ,(1986)“Meassurement of Business Performance on Strategy Research“, A comparision of Management Review, Vol. 11 NO.4, PP801-814.
19.Wilson, Ian, William George and Paul Solomon (1978), Strategic Planning for Marketers. Business Horizons (December) pp. 65-73.
20.Woo,C.Y.,and G.Willard.(1983) “Performance Representation in Bussiness Policy Research: Discussion and Recommendation,” Paper presented at the 23rd Annual National Meetings of Management, Dallas.
21.Zahra, Shker A. & Bogner , William C. (2000), “Technology Strategy and Software new Ventures’ Performance:Exploring the moderating effect of the Competitive enviroment“, Journal of Business Venturing,15 , PP.135-173.