| 研究生: |
吳傳智 Wu, Chuan-Chih |
|---|---|
| 論文名稱: |
企業知識環境、領導者行為模式與人員學習認知對知識管理績效之關聯性研究 |
| 指導教授: |
耿伯文
Kreng, Vector B. |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 工業與資訊管理學系 Department of Industrial and Information Management |
| 論文出版年: | 2004 |
| 畢業學年度: | 92 |
| 語文別: | 中文 |
| 論文頁數: | 106 |
| 中文關鍵詞: | 國內企業 、人員學習認知 、領導者行為模式 、企業知識環境 、知識管理 、調查研究 |
| 外文關鍵詞: | domestic company, employee’s cognition, leader’s behavior, knowledge management, survey research, business environment |
| 相關次數: | 點閱:71 下載:5 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近十年全球追逐知識經濟的浪潮之下,知識管理的議題已逐漸成為新一代的管理顯學,知識管理嚴然成為組織成長的重要過程。然企業競爭之產業環境日漸困頓的現況,為協助企業降低推動變革的風險與節省不必要之營運成本,本研究依據多位學者於研究報告之結論,以企業知識環境、領導者行為模式與人員學習認知三者作為論文架構,並探討各構念對企業知識管理績效之影響關係。
鑒於大部分針對企業推行知識管理之相關研究調查,多以國外公司為樣本選擇,然基於國家文化、地理環境、政策法令與民情等因素上的差異,對知識管理的推行過程考量亦可能有所不同,故本研究以七家實施知識管理之國內企業為主要調查研究對象進行理論驗證與探討,並採用敘述性統計、集群分析、區別分析與線性迴歸模式等統計方法進行嚴謹的資料分析,以針對企業知識環境、領導者行為模式與人員學習認知對知識管理績效的影響上進行深入探討。
none
【中文部分】
吳萬益、林清河(2001),企業研究方法,台北:華泰。
吳明隆(2003),SPSS統計應用學習實務:問卷分析與應用統計,台北:知城數位科技。
周文賢(2002),多變量統計分析—SAS /STAT使用方法,台北:智勝。
周龍鴻、陳泰明等(2003),全球華人知識管理推動實務,台北:中國生產力中心。
陳美純(2002),智慧資本—理論與實務,台中:滄海。
許史金(2002),知識管理推行實務,台北:商周,譯自Arthur Andersen Business Consulting。
張春興、楊國樞(1991),心理學,第11版,臺北市:三民。
張紹勳(2000),研究方法,台中:滄海。
管長青、蔡維奇(2003),影響學習型組織形成之相關因素研究:以工程顧問業為例,管理研究學報,3(1),71-95。
鄭昭明(1997),認知心理學 理論與實踐,第3版,台北:桂冠。
鄭懷超譯(2000),領導,台北:天下遠見,譯自Henry Mintzberg等。
鄧誠中、紀麗秋(2002),論轉化領導與互易領導,輔仁管理評論,9,1-22。
劉京偉譯(2000),知識管理的第一本書,台北:商周,譯自Arthur Andersen Business Consulting。
【網站部分】
行政院經濟建設委員會(2001),綠色矽島建設藍圖暨相關政策方案,http://www.cepd.gov.tw/.
【英文部分】
Allerton, H.E. (1998). News you can use. Training & Development, 52(2), 9-10.
Armstrong, J. S. and T. S. Overton (1977). Estimating Non-response Bias in Mail Surveys. Journal of Marketing Research, 14(3), 396-402.
Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes , 50(2), 179 -212.
Anell, B. I and T. L. Wilson (2002). Prescripts: Creating competitive advantage in the knowledge economy. Competitiveness Review, 12(1), 26-37.
Bass, B. M. (1985). Leadership and performance beyond expectations, New York : Free Press.
Bass, B. M. and B. J. Avolio (1997). Full Range Leadership Development: Manual for the Multifactor Leadership Questionnaire. CA: Mind Garden.
Blake, P. (1998).The knowledge management expansion. Information Today, 15(1), 12-13.
Bontis, N. (1999).Managing organizational knowledge by diagnosing intellectual capital: Framing and advancing the state of the field. International Journal of Technology Management, 18(5), 433-463.
Bryant, S.E. (2003). The role of transformational and transactional leadership in creating, sharing and exploiting organizational knowledge. Journal of Leadership & Organizational Studies, 9(4), 32.
Bukowitz R. W. and R. L. Williams (1999). The knowledge management fieldbook. Lodon: Prentice Hall.
Chauvel, D. and C. Despres (2002). A review of survey research in knowledge management 1997-2001. Journal of Knowledge Management, 6(3), 207-223.
Ching, C. L. and J. Yang (2000). Knowledge value chain. The Journal of Management Development. 19(9/10), 783-794.
Cole-Gomolski, B. (1997). Users loath to share their know-how. Computerworld , 31(46), 6.
Conger, J.A. (1999). Charismatic and transformational leadership in organizations: An insider's perspective on these developing streams of research. Leadership Quarterly, 10(2),145.
Cooper, D. R. and C. W. Emory (1997). Business Research Methods, 5th ed., Richard D. Irwin, Inc.
Cuieford, J. P. (1965), Fundamental Statistic in psychology and education, 4th ed, New York: McGraw Hill.
Daft, R. L. (2001). Organization Theory and Design, 7th ed., Cincinnati
Ohio: South-Western College Publishing.
Davenport, T. H., D. W. D Long and M. C. Beers (1998). Successful knowledge management projects. Sloan Management Review, 39( 2), 43-58.
Day, D. V. and R. G. Load (1988). Executive leadership and organizational performance: Suggestions for a new theory and methodology. Journal of Management , 14(3), 453-464.
DeCarolis, D. M. and D. L. Deeds (1999). The impact of stocks and flows of organizational knowledge on firm performance: An empirical investigation of the biotechnology industry. Strategic Management Journal, 20(10), 953.
Dimattia, S. and N. Oder, (1997). Knowledge management: hope, hype, or harbinger? Library Journal, 122(15), 33-35.
Fiedler, F. E. (1967). A Theory of leadership effectiveness. New York: McGraw-Hill.
Fiedler, F. E. and J. E. Garcia (1987). New approaches to effective leadership: cognitive resources and organizational performance. New York: John Wiley.
Grant, R. M. (1996b). Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration. Organization Science, 7(4), 375-387.
Greengard, S. (1998). How to make KM a reality? Workforce , 77(10), 90-91.
Guthrie, J. (2000). Intellectual capital review: measurement, reporting and management. Journal of Intellectual Capital, 1(2), 155.
Hansen, M. T. (1999). What’s Your Strategy for Managing Knowledge? Harvard Business Review, 77(2), 106-116.
Hartog, D. D. N, J. J. V. Muijen and P. L. Koopman(1997). Transactional versus transformational leadership: An analysis of the MLQ. Journal of Occupational Psychology, 70, 19-34.
Heeseok, L., C. Byounggu (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems. 20(1), 179.
Hofstede, G. and M. H. Bond (1988). The Confucius connection: From culture roots to economy growth. Orangizational Dymanics , 16(4), 4-21.
Holsapple, C. W., K. D. Joshi (2000). An investigation of factors that influence the management of knowledge in organizations. Journal of Strategic Information Systems , 9(2), 235-261.
House, R. J. (1971). Path Goal Theory of Leader Effectiveness. Adminisrativecience Quarterly, 16, 321-338.
House, R. J., T. R. Mitchell (1974). Path-Goal theory of leadership. Journal of Contemporary Business, 3(4), 81.
House, R. J., R. N. Aditya (1997). The social scientific study of leadership: Quo Vadis? Journal of Management, 23(3), 409.
Hubert, S. O (1996).Tacit knowledge: The key to the strategic alignment of intellectual capital. Strategy & Leadership, 4(2), 10-14.
Infield, N. (1997). Capitalising on knowledge. Information World Review, (130),
Kerlinger, F. N. and H. B. Lee (2002), Foundations of Behavioral Research, 4th ed, Singapore: Thomson Learning.
Kim, D. H. (1993). The Link between Individual and Organizational Learning. Sloan
Management Review, 35(1), 37-50.
Knapp, E. M. (1998). Knowledge management. Business and Economic Review, 44(4), 3-4.
Larkin, J., J. McDermott, D. P. Simon and H. A. Simon (1980). Expert and novice performance in solving physics problems. Science, 208, 1335-1345.
Lewin, K., R. Lippitt, and R. K. White (1939). Patterns of aggressive behavior in experimentally created social climates. Journal of Social Psychology, 10, 271-299.
Madu, C. N., C. H. Kuei and R. A. Jacob (1996). An empirical assessment of the influence of quality dimension on organizational performance. International Journal of Production Research. 34(7), 1943-1962.
Martha, D. J.(1999). The KMAT: benchmarking knowledge management.
Library Management, 20(7), 367.
Mitri, M.(2003). Applying tacit knowledge management techniques for performance assessment. Computers and Education, 41(2), 173-189
Molyneux, A (1998). IC and the ASCPA: Seeking competitive advantage. Australian CPA, 68(5), 27-29
Neter , J and Kutner, L (1990). Applied Linear Statistical Models , Homewood. IL: Irwin.
Nicolini, D. and M. B. Mezias (1995). The Social Construction of Organizational Learning: Conceptual and Practical Issues in the Field. Human Relations, 48(7), 727-746.
Nonaka, I. and N. Konno (1998). The concept of “Ba”: Building a foundation for knowledge creation. California management review, 40(3), 40-54.
Nonaka, I. (1991). The Knowledge-Creating Company. Harvard Business Review,
69(6), 96-104.
Nunnally, J. C.(1978), Psychometric Theory, 2th ed, New York: McGraw Hill.
Ostro, N. (1997). The corporate brain. Chief Executive, 123, 58-62.
Pena, I.(2002). Intellectual capital and business start-up success . Journal of Intellectual Capital, 3(2), 180-199.
Ranchhod, A. and F. Zhou (2001). Comparing respondents of e-mail and mail surveys: Understanding the implications of technology. Marketing Intelligence & Planning , 19(4), 254-262.
Riahi-Belkaoui, A. (2003). Intellectual capital and firm performance of US multinational firms.Journal of Intellectual Capital, 4(2), 215.
Roos, R. and J. Roos, (1997). Measuring your company's intellectual performance. Longe Range Planning, 30(3), 413-426.
Seetharaman, A., H. H. B. Z Sooria, and A. S. Saravanan (2002). Intellectual capital accounting and reporting in the knowledge economy. Journal of Intellectual Capital, 3(2), 128-148.
Shrivastava, P. (1983). A Typology of Organizational Learning Systems. Journal of Management Studies, 20(1), 7-28.
Szulanski, G. (1996). Exploring Internal Stickiness: Impediments to the Transfer of Best Practice Within the Firm. Strategic Management Journal, 17, 27-43.
Venkatraman, N. and V. Ramanujam (1986). Measurement of Business, Performance in Strategy Research: A comparison of approaches. Academy of Management Review, 11(4), 801- 815.
Warren, L. (1999), Knowledge management: just another office in the executive suite? Accountancy Ireland, 31(6), 20-22.
Weick, K. E. (1991).The Nontraditional Quality of Organizational learning. Organization Science, 2(1), 116-124.
Wiig, K. M (1999). What future knowledge management users may expect? Journal of Knowledge Management, 3(2), 155.
William, H. A. J. (1999). An integrative taxonomy of intellectual capital: Measuring the stock and flow of intellectual capital components in the firm . International Journal of Technology Management.18(5), 562-576.
Wood, R. and A. Bandura (1989). Social Cognitive Theory Of Organizational Management. The Academy of Management Review, 14(3), 361-384.
Yammarino, F. J., W. D Spangler and B. M. Bass (1994). Transformational leadership and performance: a longitudinal investigation. Leadership Quarterly, 4(1), 81-102.
Yukl, G.(1981). Leadership in organizations. Englewood Cliffs: Prentice Hall.