| 研究生: |
李怡 LI, Yi |
|---|---|
| 論文名稱: |
從飲食體驗朝向美學消費之消費者認知 Consumer Perception on Dining Experience Towards Aesthetic Consumption |
| 指導教授: |
林蕙玟
Lin, Hui-Wen |
| 學位類別: |
碩士 Master |
| 系所名稱: |
規劃與設計學院 - 創意產業設計研究所 Institute of Creative Industries Design |
| 論文出版年: | 2019 |
| 畢業學年度: | 107 |
| 語文別: | 英文 |
| 論文頁數: | 166 |
| 中文關鍵詞: | 飲食體驗 、美學消費 、多感官體驗 、消費者角度 、中式餐飲 、表演 、沈浸式體驗 |
| 外文關鍵詞: | Dining experience, Aesthetic consumption, Multi-sensory, Consumer perceptions, Chinese, Performance, Immersive experience |
| 相關次數: | 點閱:155 下載:13 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近年來在政治、經濟、科技發展驅動下,中國大陸處於消費升級的階段,中國新中產階級成為了主要的消費群體,他們的挑剔指數和審美能力都在不斷提升,食客從饑餓型吃貨向體驗型吃貨升級。隨著體驗經濟和科技的發展,多感官體驗成為了一個新的趨勢,消費者越來越把飲食體驗看做美學消費。消費者註意到餐廳极简的室內設計和精湛的燈光使用。更重要的是,餐廳業者們正試圖將餐廳升級改造成一種身臨其境的多感官用餐體驗,利用投影、數字傳感器和聲音來增強用餐效果,讓消費者們能沈浸在現實之上。同時,服務員擔任多角色服務提供者,像主人一樣招待消費者,為他們提供專業的指導和知識,講述有關體驗和餐館的故事,以及美味的料理提供給消費者享用。盡管中國有著關於多感官用餐體驗和餐館的豐富歷史和資源,但与中国多感官餐廳相關的文獻和研究卻停滯不前,從消費者感知角度出發的研究更是稀少,本研究旨在填補這一空隙。
本研究選擇中國大陸第一個藝術感官餐廳「花舞印象」作為研究對象,從消費者的角度分析研究藝術感觀餐廳的現況和餐飲體驗,結合餐廳內部服務人員之觀點,去深入理解其美學導向給消費者用餐體驗和行為帶來的影響和變化。研究人員使用參與、觀察、問卷調查、深入訪談消費者和餐廳內部服務人員來收集數據。本研究為少數學術研究中從多重感官體驗的角度看待中國古代餐飲體驗的研究之一,文章詳細描述了食客在多重感官餐廳中的消費者行為、精神活動和感受,從消費者角度深度分析了餐廳中的美學體驗,探討消費者如何體驗感知和評估多感官餐廳將用餐體驗轉化為美學消費,進一步分析多感官美學體驗對餐館的附加價值及其影响,並在美學體驗領域中提出了新的概念--“美學探索(aesthetic exploration)”,最後提出了一個從飲食體驗到美學消費的概念模型,以供未來研究參考。
In recent years, with polical, economic and technical drivens, China is in the stage of consumption upgrades. Chinese new middle class' picky index and aesthetic ability are rising, diners are upgrading from hungey foodie to experiential foodie, the current dining experience is not only to satisfy the appetite and daily energy intake, consumers are increasingly seeing the dining experience as aesthetic pursuit and aesthetic consumption. Consumer take note of the restaurant’s Minimalist interior design, and adroit use of lighting. More importantly, the restaurant is trying to upgrade and transform their dining space into an multi-sensory dining space that utilizes projection mapping, digital sensors and sound to enhance the meal, so consumers can immerse themselves byond the reality. Waitress function as multi-role service provider, offering guidance and knowledge, telling stories about the experiences and restaurants, providing home-from-home care, as well as foods for meal. Despite of China has a long history and rich resources about multi-sensory dining experience and restaurants, however literatures and researches on Chinese multi-sensory restaurant has stalled, the tenuous of researches on consumer perception was found, this study intend to fill the gap.
This research selects the first artistic multi-sensory restaurant in mainland China -- the Moonflower as the research case, analyzes the current situation and dining experience of the artistic multi-sensory restaurant from consumer perspectives, and combines the insights of employees to capture the essence of this aesthetically oriented strategy. The researchers used participant, observation, questionnaires, and indepth interviews with consumers, employees to collect data. The research is one of a few academic researches study about the ancient Chinese dining experience from the perspective of multi-sensory experiences. The article described in detail the consumer behavior, mental activities and feelings in the multi-sensory restaurants, and deeply analyzed the aesthetic experience in the restaurant from consumer's perspective, explored how consumer perceive and evaluate the ways in which multi-sensory restaurants transform dining experience into aesthetic comsumption, further analysis of the added value of aesthetics and affects on restaurants, and proposed a new concept in the field of aesthetic experience -- "aesthetic exploration". Finally, a conceptual model from dining experience towards aesthetic consumption was proposed for future research reference.
Auty, S. (1992). Consumer choice and segmentation in the restaurant industry. The Service Industries Journal, 12(3), 324-339
Aradhna, K., Norbert, S. (2014). Sensory marketing, embodiment, and grounded cognition: A review and introduction. Journal of Consumer Psychology. 24, 2 (2014) 159–168
Baker, J. (1987). The role of the environment in marketing services, in: Czepeial, J.A., Congram, C.A., Shananhan, J. (Eds.), The Services Challenges: Integrating for Competitive Advantage, 79–84
Beardsley, M.C (1981). Aesthetics: Problems in the Philosophy of Criticism (2nd edn.). US: Hackett Publishing Company, Inc
Bompas & Parr's (2017, December). the Imminent Future of Food 2018. Retrieved from http://bompasandparr.com/projects/view/imminent-future-of-food/
Michel, C., Velasco, C., Gatti, E. & Spence C. (2014). A taste of Kandinsky: assessing the influence of the artistic visual presentation of food on the dining experience. Flavour, 3
Charters, S. (2006). Aesthetic Products and Aesthetic Consumption: A Review. Consumption, Markets and Culture, Vol. 9, No. 3, 235–255
Charters, S. & Pettigrew, S. (2005). Is wine consumption an aesthetic experience?. Journal of Wine Research, 16:2, 121-136
Csikszentmihalyi, M. & Robinson (1990), R.E. The Art of Seeing. Malibu, America: J. Paul Getty Trust
Csikszentmihalyi, M (2002). Flow: The Classic Work on How to Achieve Happiness. London, England: Rider
Coleman, F.J (1965). Can a smell or a taste or a touch be beautiful?. American Philosophical Quarterly, 2, 319–324
David E. W. Fenner (2003). Aesthetic experience and aesthetic analysis. Journal of Aesthetic Education, 37(1), 40-54
Dewey, J. (2005). Art as Experience. New York, America: Penguin Books Ltd
Driver, P. (2013, Oct 17). Does Food Have to Look Good to Taste Better? The Importance of Food Presentation Explained!. Retrieved from https://www.froghollow.com/blogs/news/9706490-does-food-have-to-look-good-to-taste-better-the-importance-of-food-presentation-explained
Dwight Furrow (2013, April). Food and symbolic meaning. Edible Arts. Retrieved from https://foodandwineaesthetics.com/tag/food-and-symbolic-meaning/
Elizabeth Telfer. Food for Thought: Philosophy and Food. Routledge. 11 New Fetter Lane, London EC4P 4EE. 41-60. 1996
Francis J. Coleman. Can a Smell or a Taste or a Touch Be Beautiful?. American Philosophical Quarterly, Vol. 2, No. 4, pp. 319-324. Oct 1965
Hartmann,G.M.. Gestalt Psychology. New York: The Ronald Press. 1935
Hassanien, A. & Tom, B.. Hotel Innovation Through Property Renovation. International Journal of Hospitality & Tourism Administration, 3(4): 5-24. 2002
Harrar, V. & Spence, C. (2013). The taste of cutlery: how the taste of food is affected by the weight, size, shape, and colour of the cutlery used to eat it. Flavour, 2:21
Hume, D. (1975). Selected Essays. Sydney, Australia: Oxford University Press
Holbrook. M. B. & Hirschman, E. C. (1982).The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research. September,132-142.
Holbrook M.B. & Zirlin, R.B (1985). Artistic creation, artworks and aesthetic appreciation, in: BELK, R.W. (ed.). Advances in Nonprofit Marketing, vol. 1, London: JAI Press,1–54
J.Kinsman. Give us a butcher's ... for diners, seeing is believing. Independent on Sunday. p. 59. 2015
J.Gordinier. A restaurant of many stars raises the ante. The New York Times. 27 July 2012
Johanson, M. (2015). Not just tastes: These restaurants hit all five senses. Culinary Journeys, CNN. Retrieved from https://edition.cnn.com/travel/article/best-multisensory-restaurants/index.html
Kant (1987). Critique of Judgment. US: Hackett Publishing Company, Inc
Kincaid, C., Baloglu, S., Mao, Z. & Busser, J. (2010). What Really Brings Them Back? The Impact of Tangible Quality on Affect and Intention for Casual Dining Restaurant Patrons. International Journal of Contemporary Hospitality Management, 22(2): 209-220
Kissling, K. (2015). An Introduction to Food Styling. Retrieved from
http://chefsblade.monster.com/benefits/articles/1243-an-introduction-to-food-styling?page=1
Kimberly S. Yan & Dando, R. (2015). A Crossmodal Role for Audition in Taste Perception. Journal of Experimental Psychology Human Perception & Performance, 41(3): 590-596
Markovic, S. (2012). Components of aesthetic experience: aesthetic fascination, aesthetic appraisal, and aesthetic emotion. i-Perception, volume 3, pages 1-17
Meskin, A. (2013). The Art and Aesthetics of Food. The Philosophers’ Magazine, 61, 1-7
MoonFlower Sagaya Ginza, Art by teamLab (2019). Retrieved from http://moonflower-sagaya.com/en
Paradis, C. & Eeg-Olofsson, M. (2013). Describing Sensory Experience: The Genre of Wine Reviews. Metaphor and Symbol, 28:1, 22-40
Pine, R.J. & Gilmore, J.H. (1998). Welcome to the Experience Economy. Harvard Business Review, 76(4)
Raffaele Campo, Giuseppe Loporcaro, Fabrizio Baldassarre. The Effects of Food Aesthetics on Consumers, Visual Stimuli and Food Marketing. Marketing
Stell, C. (2013). Hungry City: How Food Shapes Our Lives. London, England: Vintage Publishing
Spence, C. (2015). Multisensory Flavor Perception. Perspective, volume 161, issue 1, P24-35
Spence, C. (2017). Gastrophysics: The New Science of Eating. New York, America: Penguin Books Ltd
Spence , C., Velasco, C. & Knoeferle, K. (2014). A large sample study on the influence of the multisensory environment on the wine drinking experience. Flavour, 3:8
Sheng-Hshiung Tsaura, Hsiang-Fei Luoh & Shao-Syun Syue (2015). Positive emotions and behavioral intentions of customers in full-service restaurants: Does aesthetic labor matter?. International Journal of Hospitality Management. Volume 51, Pages 115-126
Ole G. Mouritsen & Risbo, J. (2013). Gastrophysics—do we need it?. Flavour, 2:3
Ole G. Mouritsen & Risbo, J. (2015). The Emerging Science of Gastrophysics. SMAG #04
Osborne (1977), H. Odours and appreciation. British Journal of Aesthetics. 17. 37–48
Osborne (1979), H. Some theories of aesthetic judgment. Journal of Aesthetics and Art Criticism. 38, 135–144
Qian Janice Wang, Sheila Wang & Spence, C. (2016). “Turn Up the Taste”: Assessing the Role of Taste Intensity and Emotion in Mediating Crossmodal Correspondences between Basic Tastes and Pitch. Chemical Senses, Vol 00, 1–12
Scruton, R. (2013). The Aesthetics of Architecture. New Jersry: Princeton University Press
Steven A. Jauss (2006). Associationism and Taste Theory in Archibald Alison's Essays. The Journal of Aesthetics and Art Criticism, Vol. 64, No. 4, 415-428
Tan, V. (2009, Oct 8). Understanding Kaiseki, The Atlantic. Retrieved from
https://www.theatlantic.com/health/archive/2009/10/understanding-kaiseki/28068/
teamLab (2019). Retrieved from http://art.team-lab.cn/en/about/
Tonetto, L.M., Klanovicz, C.P. & Spence, C. (2014). Modifying action sounds influences people’s emotional responses and bodily sensations. i-Perception, volume 5, 153–163
Velascoa, C., Michela, C., Andy T. Woodsa, Spence, C. (2016). On the importance of balance to aesthetic plating. International Journal of Gastronomy and Food Science, 0-7. Retrieved from http://dx.doi.org/10.1016/j.ijgfs.2016.08.001
Vilgis, T. (2013). Texture, taste and aroma: multi-scale materials and the gastrophysics of food. Flavour 2:12
Welsch, W. (1996). Aestheticization Processes: Phenomena, Distinctions and Prospects. Theory, Culture& Society 1996. Volume: 13 issue: 1, page(s): 1-24
Wikipedia (2019). Food Presentation. Retrieved from
https://en.wikipedia.org/wiki/Food_presentation
Yen-Cheng, C. & Zih-Syuan, Y. (2015). 國際觀光旅館餐廳美學氛圍指標建構之研究. Hwa kang joural of Agriculture, Vol.49-62
美团, 餐饮老板内参 (2018, May 7). 中国餐饮报告2018. Retrieved from
https://cj.sina.com.cn/articles/view/5075846512/12e8b457001900a0sl
百度百科 (2019, July 7). 钟鸣鼎食. Retrieved from
https://baike.baidu.com/item/%E8%A5%BF%E4%BA%AC%E8%B5%8B/6692215
百度百科 (2019, July 7). 曲水流觞. Retrieved from
https://baike.baidu.com/item/%E5%85%B0%E4%BA%AD%E9%9B%86%E5%BA%8F/199614
奚如谷 (2013). 食之戏: 宋元演剧与食物的“假扮”美学. 文化遗产2013 年第1期, 2013
陆羽 (2006). 茶经. 中国纺织出版社
百度百科 (2019, July 7).茶馆. Retrieved from
https://baike.baidu.com/item/%E8%8C%B6%E9%A6%86/32287?fr=aladdin
老舍茶馆 (2016). Retrieved from http://www.laosheteahouse.com
GnG创意社区 (2019, May 29).万物逢春,有十六人在这家餐厅玩了一场食验音乐会. Retrieved from
https://mp.weixin.qq.com/s/elmNAKswg5ckoEWFD5oohQ
良设夜宴 (2018, Oct 7). 一个真实的梦境 良设夜宴. Retrieved from
https://mp.weixin.qq.com/s/5axryl2-XeE9cECYzVn-wQ
良设夜宴 (2019, May 30). Art lunch|以艺术的名义. Retrieved from
https://mp.weixin.qq.com/s/h4oOQzlgFMGzDtS2O549sg