由於製造技術的快速變動，及產品生命週期的急遽下降，產品品質的改善，已成為產業競爭的首要課題。基於此，本研究之目標為應用品質機能展開與田口品質工程的觀念於產品特性設計模式之建構，以協助設計師與品質管理人員共同提升新產品開發之製程品質。
在整體發展過程上，本研究先運用品質機能展開法去評估顧客需求與技術要求間之關鍵品質要項。其間之分析係輔以問卷調查與集群分析之技法。經由品質機能展開所導出之關健品質要項，主要利用田口品質工程之參數設計，希望藉由直交表之實驗計畫法，尋找最適品質要項因子與水準之組合，以作為降低雜音變異與穩定製程之參考依據。有關直交表之實驗分析，則利用變異數分析來評估。本研究並以某外商電子產品專用之計時器為個案，協助說明本研究之發展。
本研究之結果預期將提供一項整合品質機能展開與品質工程技術於產品製程的模式，使新產品的開發能同時考量製程的品質管制，從而提升企業的競爭力。

Due to the progress on manufacturing technology and rapid decrease of product life cycles, the enhancement of product quality has become an important factor for the global competition. Therefore, the objective of this research is to integrate concepts of quality function deployment and quality engineering into the development of a production quality evaluation and improvement procedure to assist designers and quality managers to upgrade the production quality in the new product development.
During the development stages, the quality function deployment will first be applied in the evaluation of critical quality attributes. It is noted that questionnaires and the cluster analysis are used to identify customers' requirements and technical characteristics. The critical quality attributes are then considered as parameters for the orthogonal experiment in Taguchi method. Analysis of variance is used to evaluate and derive the optimum parameter combinations. The
procedure is developed in conjunction with an electronic timer to demonstrate the applicability of the procedure.
It is expected that the result will provide an integrated procedure on quality function deployment and quality engineering with designers and quality engineers in improving production quality control for the new product development.

一、中文部分
白賜清，工業實驗計畫法，中華民國品質管制學會，民國85年。

赤尾洋二，品質展開法─品質表之作成與演習，聯經出版公司，民國
80年。

陳政成譯，吉澤正孝著，田口氏品質工程講座I：開發、設計階段的品質工程，中國生產力中心, 民國79年。

陳耀茂譯，矢野宏著，簡易品質工程，中國生產力中心，民國79年。

黃廷彬、蔡春榮，田口式品質工程技術手冊，中國生產力中心，民國
83年。

黃廷彬譯，田口玄一著，品質設計的實驗計畫法，中國生產力中心，
民國80年。

黃俊英著，多變量分析，中國經濟企業研究所，民國89年。

彭成憲、周昭宇，『應用田口方法與品質機能展開於品質機能展開於
品質之提升』，中華民國第一屆可靠度與維護度工程技術研討會論文集，國立台灣大學，頁153-158，民國84年。

賀全慶，『SPC 應用於少量多樣生產環境之探討』，第六屆全國品質管理研討會，頁303-312，民國89年。

劉克琪，實驗設計與田口式品質工程，華泰書局，民國83年。

鄭春生，品質管理，育友圖書有限公司，民國85年。

黎正中譯，Phadke 著，穩健設計之品質工程，台北圖書, 民國78年。蘇朝墩，產品穩健設計-田口品質工程方法的介紹和應用，中華民國品質學會，台北市，民國86年。

鐘清章，田口式品質工程導論，中華民國品質管制學會，民國78年。

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Kackar, R. N., Taguchi's Quality Philosophy: Analysis and Commentary, Quality Press, N.Y., 1986.

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Phadke, M. S., Quality Engineering Using Robust Design, Prentice-Hall, N.Y., 1989.

Pullman, M. E., Moore, W. L. and Wardell, D. G., " A Comparison of Quality Function Deployment and Conjoint Analysis in New Product Design," Journal of Product Innovation Management, pp.354-364, 2002.

Rajala, M., Savolainen, T. and Jagdev, H.," Exploration Methods in Business Process Re-engineering," Computers in Industry, Vol.8, No.5, pp. 367-385, 1997.

Roy, P.K., A Primer on the Taguchi Method, Competitive Manufacturing Series, Van Nostrand Reinhold, N.Y., 1990.

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