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研究生: 張慈恩
Chang, Tzu-en
論文名稱: 產品日文標示對消費者注意力及產品評估之影響
The Effects of Japanese Labeling on Consumers’ Attention and Product Evaluation
指導教授: 蔡東峻
Tsai, Dung-chun
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際企業研究所
Institute of International Business
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 81
中文關鍵詞: 矛盾態度一致性理論來源國效應產品評估產品注意程度日本文化認同
外文關鍵詞: attention, Japanese culture identity, product evaluation, country of origin, congruency, ambivalent attitudes
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  • 台灣消費社會裡,常常可以看到許多使用日文標示的產品,這些產品有些為日本進口,但有些產品是台灣廠商所製造。不管是哪一種產品,廠商企圖傳達給消費者濃濃的日本味。隨著日文標示使用氾濫,新聞也報導出,有些台灣廠商刻意利用日文標示,讓消費者誤認產品來自於日本。因為日劇輸入台灣,台灣有些消費者特別喜歡日本文化。
    故本研究欲探討,產品使用日文字標示對消費者在注意力以及產品評估的影響。並進一步探討,日文標示產品下,若製造地為台灣,又會如何影響消費者的產品評估?並加入日本文化認同為探討其對注意力及產品評估的干擾作用。
      本研究採取兩個實驗,各以2X2實驗因子設計,共八組進行假設驗證。本研究的結果如下。
    1.相對於以中文標示,產品以日文標示呈現時,產品享有較高的注意程度以及較正面的產品評估
    2.高度日本文化認同者對於日文標示產品有高度注意程度以及正面產品評估,但日文標示產品對低度日本文化認同者影響不大。
    3.相較為製造地為日本,當產品以日文標示呈現時,其產品製造地為台灣,會產生負向的產品評估。
    4.相較於低度日本文化認同者,高度日本文化認同在日本標示產品來源國印象與台灣製造地訊息不一致下,對產品評估的負向影響較大。
    5.相對於低日本文化認同者,高度日本文化認同者對日本標示台灣製造地產品下,所產生的產品評估較高。
    6.相較於中文標示產品,消費者對日文標示台灣製造之產品所形成的產品評估較高。

    In Taiwan, consumers are embraced in an environment full of Japanese labeling products. Some of those products are actually imported from Japan; some of them are manufactured by Taiwanese company. No matter which of them, marketers try to deliver Japanese style image to consumers. The increasing usage of Japanese labeling also brought some negative information. Newspaper revealed some Taiwanese company use Japanese labeling purposely, trying to confuse consumers’ perception of products’ country of origin. Also, some consumers love Japanese culture, owing to Japanese soap drama.
    Hence, the primary purpose of this study is to investigate the impacts of Japanese labeling on consumers’ attention and product evaluation. Furthermore, authors try to investigate the effect of discongruency between Japanese labeling image and made in Taiwan on product evaluation. Also using Japanese culture identity as moderator.
    Two2x2 factorial experiments were designed to test the hypotheses. The results of this study include the followings:
    (1)Consumers will have higher attention and product evaluation on Japanese labeling product than Chinese labeling product.
    (2)Consumers of high Japanese cultural identity have enhanced effect on attention and evaluation on Japanese labeling product. However, to consumers of low Japanese cultural identity, the difference between Japanese labeling product and Chinese labeling product is not obvious.
    (3)Consumers will have negative evaluation on Japanese labeling product with made in Taiwan comparing to in Japanese.
    (4)Consumers of high Japanese cultural identity have enhanced negative product evaluation effect on Japanese labeling made in Taiwan product. However, to consumers of low Japanese cultural identity, the difference between Japanese labeling product without made in information and Japanese labeling made in Taiwan product.
    (5)Consumers of high Japanese cultural identity whose product evaluation on Japanese labeling made in Taiwan product are higher than low Japanese cultural identity.
    (6)Consumers have higher product evaluation on Japanese labeling made in Taiwan product than Chinese labeling product.

    第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 4 第二章 文獻回顧 5 第一節 產品日文標示對消費者注意力影響 5 第二節 產品日文標示對產品評估之影響 9 第三節 文化認同在注意力及產品評估之干擾效果 12 第四節 產品製造地與標示文字來源國印象不一致對產品評估之影響 16 第五節 文化認同在產品製造地與標示文字對產品評估之干擾效果 19 第三章 研究方法 21 第一節 研究架構與假設 21 第二節 研究設計 23 第三節 變數操弄與衡量 24 第四節 正式實驗設計 30 第四章 結果分析與討論 34 第一節 樣本數量與基本資料的統計分析 34 第二節 研究變數之操弄檢定 36 第三節 量表信度檢測 38 第四節 日本文化認同事後分組 40 第五節 產品標示語言及日本文化認同對產品注意力之影響 41 第六節 產品日文標示及日本文化認同對產品評估之影響 43 第七節 產品製造地及日本文化認同對產品評估之影響 46 第五章 結論與建議 54 第一節 研究結論 54 第二節 研究貢獻 57 第三節 實務建議 59 第四節 研究限制與未來研究建議 60 參考文獻 63 附錄一 前測問卷 67 附錄二 正式問卷及實驗 72

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