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研究生: 林修世
Lin, Hsiu-Shih
論文名稱: 影嚮台灣企業採用及導入管理會計制度之因素研究--以台灣南部中小型企業為例
The Study of the Factors that Affect the Managerial Accounting System for the Small and Medium Enterprise in Southern Taiwan
指導教授: 張紹基
Chang, Shao-Chi
學位類別: 碩士
Master
系所名稱: 管理學院 - 高階管理碩士在職專班(EMBA)
Executive Master of Business Administration (EMBA)
論文出版年: 2021
畢業學年度: 109
語文別: 中文
論文頁數: 148
中文關鍵詞: 創新擴散理論管理會計制度質性研究方法台灣中小企業
外文關鍵詞: Diffusion of Innovations Theory, Management Accounting, Qualitative Research, Taiwanese SMEs
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  • 管理會計理論與實務在台灣已有四十幾年的發展沿革,一致認為此制度可帶給企業精準成本管理決策資訊,協助精算實際產品成本、依成本習性管控成本、以成本數量利潤分析手法協助產品定價決策等功能;但依研究者輔導實務 經驗觀察,在台灣南部卻很少中小型企業採用此一良好制度,研判可能是在採用及導入實行過程中遇到了什麼重大阻礙。
    本研究藉由創新擴散理論及影嚮因素構面,探討影嚮這些企業採用及導入管理會計制度之關鍵因素。本研究採用質性研究方法之個案研究法,以結構式訪談法,設計訪談式問卷訪談六家台灣南部中小型企業主,整理歸納問卷結果及訪談初級資料,本研究據依研究目的分別歸納出如下研究發現:
    一、 影嚮國內中小企業決定採用管理會計制度之關鍵因素:
    (1).聽取了外部管理顧問的專業建議,考量公司未來長遠發展,觸發採用動機 (2).現有財會資訊,已不符管理上的需要 (3).對成本會計制度的功能有更多的期望,認為應扮演更積極的角色 (4).構想藉助外部管理顧問的輔導,協助擘劃建構成本管理會計制度架構,同時一併更新老舊的ERP系統。
    二、 影嚮國內中小企業導入實行管理會計制度之關鍵成功因素:
    (1).組織因子:獲得高階主管全力支持與親身參與 (2).外部環境:得到有實
    務推動經驗的外部管理顧問的專業輔導 (3).員工個人特質:實施完善教育
    訓練 (4).任務特性:成立專案推動小組,訂定明確專案任務目標及推動計
    劃 (5).技術因子:具有足夠的資訊技術能力,完善的電腦資訊系統。

    The theory and the practice of Management Accounting have been developed in Taiwan for more than 40 years. It is convincing that this function can provide information about cost management, product costs calculation, cost controlling based on cost behavior, and the decisions making of product-pricing. However, few SMEs in southern Taiwan have adopted this function because it may have barriers during the adoption and implementation as indicated by previous researches.
    Therefore, the objective of this research is to have a deeper understanding of the key factors that affect the adoption and implementation of Management Accounting by the firms, through the diffusion of innovation theory and influential factor perspective. With the case study of the qualitative research method, I use the structured interviews to design questionnaires and target six SME owners in southern Taiwan, sorting out the results and the primary interview data.
    The following findings according to the thesis:
    1. The key factors that affect Taiwanese SMEs’ decisions of adopting Management Accounting. 1) The motivation results from the long-term development of the firms and the professional advice provided by external management consultants. 2) The extant accounting information does not meet management’s needs. 3) More expectations for the functions of cost accounting and the belief that it should play an active role. 4) With the guidance of external management consultants, the cost management can be structured and an update for the old ERP system will occur as well.
    2. The key factors that lead to success that make Taiwanese SMEs decide to adopt Management Accounting. 1) Organization. The full support and participation from senior executives. 2) External environment. The professional guidance from external management consultants with practical experience. 3) Characteristics. The implementation of education and training. 4) Mission. A project team with clear task objectives and promotion plans. 5) Technology. Sufficient information technology capabilities and well-performed computer information system.

    摘要 ii Abstract iii 誌謝 viii 目錄 ix 表目錄 xi 圖目錄 xii 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 4 第三節 研究架構與流程 5 第二章 文獻探討 7 第一節 管理會計制度相關文獻探討 9 第二節 創新擴散理論 14 第三節 創新擴散之資訊系統實施六階段模型 24 第三章 研究方法 29 第一節 質性研究方法 30 第二節 個案研究法 35 第三節 個案背景 41 第四節 資料蒐集與分析 51 第四章 研究結果與分析 68 第一節 訪談式問卷調查結果分析 68 第二節 影嚮企業決定採用管理會計制度之決策因素探討 83 第三節 影嚮企業導入之關鍵成功因素探討 104 第五章 討論、意涵與結論 118 第一節 研究討論 119 第二節 實務意涵 127 第三節 研究限制與未來研究建議 130 第四節 研究感想 133 參考文獻 135 英文文獻 135 中文文獻 142 附錄一:企業訪談文稿 145

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