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研究生: 阮氏秋玉
Ngoc, Nguyen
論文名稱: A Chain from Firms, Green Purchasing to Customers, Purchase Intention: A Study of Firms in Taiwan
A Chain from Firms, Green Purchasing to Customers, Purchase Intention: A Study of Firms in Taiwan
指導教授: 鄭至甫
Jeng, Don Jyh-Fu
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士班
Institute of International Management (IIMBA--Master)
論文出版年: 2009
畢業學年度: 97
語文別: 英文
論文頁數: 79
外文關鍵詞: Green Purchasing, Firm Reputation, Green Marketing, Purchase Intention, Firm Performance
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  • The purpose of this study was to investigate the role of firms’ green purchasing in the chain leading to customers’ purchase intention. In particular, the chain consisted of five main dimensions: green purchasing, firm performance, green marketing, firm reputation and purchase intention. The idea was generated due to increasing pressures from environmental concerns and the fact that consumers now are more and more considering the environmental consequences of products before
    making purchase decisions. In order to achieve the objectives, two surveys were conducted aiming at managers and customers. In addition, intraclass correlation coefficient and regression are the two main methods to aggregate the responses and to test the model, respectively. It was found that there is a positive link from firms’green purchasing to customers’ purchase intention through firm performance and firm reputation. Additionally, the result revealed that although green purchasing is not a
    good predictor for green marketing, green marketing still takes its effects on purchase intention via firm reputation.

    ACKNOWLEDGEMENTS ........................................................................................... I ABSTRACT .................................................................................................................. II TABLE OF CONTENTS ............................................................................................. III LIST OF TABLES ....................................................................................................... VI LIST OF FIGURES .................................................................................................. VIII CHAPTER ONE INTRODUCTION ............................................................................. 1 1.1 Research Background and Motivation. ........................................................... 1 1.2 Research Objective and Contribution. ............................................................ 5 1.3 Research Procedures. ...................................................................................... 6 CHAPTER TWO LITERATURE REVIEW ................................................................. 8 2.1 Green Purchasing. ........................................................................................... 8 2.2 Firm Performance. ........................................................................................ 10 2.3 Green Marketing. .......................................................................................... 12 2.4 Firm Reputation. ........................................................................................... 14 2.5 Purchase Intention. ........................................................................................ 16 2.6 Interrelationship among Research Constructs. ............................................. 17 2.6.1 Green Purchasing and Firm Performance. ............................................ 17 2.6.2 Green Purchasing and Green Marketing. ............................................... 18 2.6.3 Firm Performance and Firm Reputation. ............................................... 19 2.6.4 Green Marketing and Firm Reputation .................................................. 21 2.6.5 Firm Reputation and Purchase Intention. ............................................... 22 IV 2.7 Theoretical Model. ........................................................................................ 23 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY ...................... 25 3.1 Conceptual Model. ......................................................................................... 25 3.2 Construct Measurement. ................................................................................ 26 3.2.1 Green Purchasing. .................................................................................. 26 3.2.2 Firm Performance. .................................................................................. 26 3.2.3 Green Marketing. .................................................................................... 27 3.2.4 Firm Reputation. ..................................................................................... 28 3.2.5 Customer Purchase Intention. ................................................................. 29 3.3 Hypotheses to Be Tested. ............................................................................... 30 3.4 Questionnaire Design. .................................................................................... 30 3.5 Sampling Plan. ............................................................................................... 31 3.6 Data Analysis Procedure. ............................................................................... 32 3.6.1 Purification and Reliability of the Measurement Variables. ................... 32 3.6.2 Factor Analysis and Reliability Tests. ..................................................... 33 3.6.3 Descriptive Statistic Analysis. ................................................................. 33 3.6.4 One-way ANOVA. .................................................................................... 34 3.6.5 Multiple Regression Analysis. ................................................................. 34 CHAPTER FOUR RESEARCH RESULTS ................................................................ 35 4.1 Data Collection. ............................................................................................. 35 4.2 Data Aggregation. .......................................................................................... 36 4.3 Demographic Characteristics of Respondents. .............................................. 37 4.4 Descriptive Statistics. ..................................................................................... 38 4.5 One-way ANOVA Results. ............................................................................. 40 4.5 Results of Factor Analysis and Reliability Tests. ........................................... 41 V 4.5.1 Green Purchasing. .................................................................................. 42 4.5.2 Firm Performance. .................................................................................. 42 4.5.3 Green Marketing. .................................................................................... 43 4.5.4 Firm Reputation. ..................................................................................... 44 4.5.5 Purchase Intention. ................................................................................. 44 4.6 Regression Analysis. ...................................................................................... 45 CHAPTER FIVE CONCLUSION AND RECOMMENDATIONS ............................ 50 5.1 Conclusions. ................................................................................................... 50 5.2 Managerial Implications. ............................................................................... 53 5.3 Research Limitations. .................................................................................... 54 5.4 Future Research. ............................................................................................ 54 REFERENCES ............................................................................................................ 56 APPENDICES ............................................................................................................. 62 Appendix 1: English Questionnaire for Managers. .............................................. 62 Appendix 2: English Questionnaire for Customers. ............................................ 68 Appendix 3: Chinese Questionnaire for Managers. ............................................. 71 Appendix 4: Chinese Questionnaire for Customers. ............................................ 78

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