| 研究生: |
盧衍良 Lu, Yen-Liang |
|---|---|
| 論文名稱: |
應用系統化風險分析模組探究飛航安全與企業風險管理 Assessment of Aviation Safety and Corporate Risk Management Using Systemic Risk Modeling Approach |
| 指導教授: |
賴維祥
Lai, Wei-Hsiang 戎凱 Yong, Kay |
| 學位類別: |
博士 Doctor |
| 系所名稱: |
工學院 - 航空太空工程學系 Department of Aeronautics & Astronautics |
| 論文出版年: | 2004 |
| 畢業學年度: | 92 |
| 語文別: | 英文 |
| 論文頁數: | 164 |
| 中文關鍵詞: | 回授 、風險管理 、飛航安全 |
| 外文關鍵詞: | aviation safety, risk management, feedback |
| 相關次數: | 點閱:74 下載:15 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
許多研究指出,將近70﹪的民航失事係導因於駕駛疏失;也有研究指出,幾乎所有的民航失事都是包含許多形式的疏失風險所引起。傳統的研究除了概念性的敘述外,乃著重在透過失事調查找出與人為疏失有關聯的因素。本研究以系統整合的觀念做起步,藉由回授控制理論之迴路轉移函數特性,結合風險管理、組織行為與安全氣候等相關研究,經由一連串的邏輯觀念推演,發展出一套全新之系統化風險分析模組。
飛安風險管理理論之理論邏輯推演基礎,乃源自於人類日常生活的飲食習慣觀察,本研究將其稱之為糕餅製作流程類比(Cake Making Process)。糕餅製作流程類比將風險的形成機制視作是糕餅師傅從糕餅的選材、加工,乃至於缺陷變質,進而影響到顧客食用後的生理變化等一系列現象過程之行為類比。根據糕餅哲學的基礎,飛安風險管理理論涵蓋了一個主要輸入、兩個次要干擾源輸入,以及八個典型且必須具備之參數,經由理論分析,本研究發展出若干組織安全管理之概念性議題,如風險管理效能、組織安全潛能、組織經驗潛能與不確定性指標等。
風險管理效能代表著組織系統在事前預防及事後補救過程中,所不能予以消除的各式風險數量分布中,經由回授檢討改進機制在新一次的運作時,得以重新再掌控的之風險數量分布比例;安全潛能則被定義為不安全因素分布與組織安全防禦機制函數的向量內積,用以表現組織防禦機制與現存風險因素契合之程度;經驗潛能代表著不安全因素分布與經驗回授機制的向量內積,用以表現經驗回授被充分應用在預防現存風險危害之程度;不確定性指標則是指,在既定的組織氣候下,運作系統所包含的不安全潛能數量多寡,亦即表示在組織既存的潛在不安全因素中,會持續惡化形成不安全事件的比例程度。
本理論以Q-Airline的失事事件為例,逐步進行事件演進之分析探討,經結合相關調查報告所引述之事實資料,並將本理論前述各項相關議題予以套用後,對於失事事件的演進,皆可獲致合理之解釋。
Although risk and safety have always been important considerations in civil aviation, and many researchers have built several risk assessment models, the perception of risk is still a critical element in aviation safety. An innovative Aviation Safety and Corporate Risk Management Model (ASCRM) is presented in this dissertation based on the feedback control concept commonly used in the field of feedback control system analysis. Its fundamental philosophy of the ASCRM model can be analogized to the cake-making process. Cake-making process separates the evolution of risk from the initial planning to the final customers’ reaction. The ASCRM is constructed by including one major input, two minor disturbance inputs, and eight systemic parameters. Several new concepts in organizational safety management are introduced such as Risk Management Performance (RMP), Organizational Safety Potential (SP), Organizational Experience Potential (EP), and Uncertainty Indicator (UCI). Result shows that the nature of RMP output can be mapped into the states of Safety Potential, which implies that the degree of hazards can be eliminated with the designed defense systems. And Experience Potential implies that the degree of hazards can be prevented with experience feedback. The Uncertainty Indicator, which represents the risk unpredictability, is the dominant part to represent the risk control level of a developed corporation. By integrating the concepts of Risk Management, Organizational Behavior, and Safety Culture/Climate into the ASCRM model, this dissertation presents an effective method with those concepts through mathematic analyses. Case study is also presented to lend the credibility that the ASCRM model matches the heuristic explanation of the present-day civil aviation cooperation behavior.
Australian Transport Safety Bureau, “Boeing 747-438, VH-OJH, Bangkok, Thailand, 23 September 1999,” INVESTIGATION REPORT, Australian, 2001.
Bartol, K., Martin, D., Tein, M., and Matthew, S., Management. A Pacific Rim Focus, McGraw-Hill, Sydney, pp. 100-108, 1995.
BASI, “Proactively monitoring airline safety performance,” Air Safety Report, Author: Melbourne, Australia, 1996.
Boeing Commercial Airplane Group, “Statistical Summary of Commercial Jet Airplane Accidents-Worldwide Operations,” 1959-1996, Seattle, 1997.
Boeing Commercial Airplane Group, “Statistical Summary of Commercial Jet Aircraft Accident-Worldwide Operations,” 1959-2001,” Seattle, 2001.
Braithwaite, G.R., Caves, R.E. and Faulkner, J.P.E., “Australia Aviation safety-Observations from the ‘lucky’ country,” Journal of Air transport Management 4(1), pp. 55-62, 1998.
Brewer, M. B. and Brown, R. J., “Inter group relations. In D. T. Gilbert, S. T. Fiske, and G. Lindzey (Eds.),” The handbook of social psychology, 2, pp. 554-594, Boston/Mass: McGraw-Hill, 1998.
Bruins, J. J. and Wilke, H. A. M., “Cognitions and behaviour in a hierarchy: Mulders power theory revisited,” European Journal of Social Psychology 22, pp. 21-39. 1992.
Bruins, J. J. and Wilke, H. A. M., “Upward power tendencies in a hierarchy: Power distance theory versus bureaucratic rule,” European Journal of Social Psychology 23, pp. 239-254, 1993.
CAA of M.O.T.C., “China Airlines Airbus A300B4-622R, B-1814, Da-Yuang, Tao-Yuang, February 16, 1998,” Aircraft Accident Investigation report, pp. 54, 2000.
Carroll, J. S., “Safety culture as an ongoing process: Culture surveys as opportunities for enquiry and change,” Work & Stress, 12, pp. 272-284, 1998.
Cheyne, A., Cox, S., Oliver, A., and Tomas, J. M., “Modeling safety climate in the prediction of levels of safety activity,” Work and Stress, 12, pp. 255-271, 1998.
Ciavarelli, A. Jr. and Figlock, R., “Organizational factors in aviation accidents,” Proceedings of the Ninth International Symposium on Aviation Psychology. Columbus, OH: Department of Aviation, pp. 1033-1035, 1996.
Cooper, M. D., “Towards a model of safety culture,” Safety Science, 36, pp. 111-136, 2000.
Coquelle, J. J., Cura, B., and Fourest, B., “Safety culture and quality system,” Proceedings of the International Topical Meeting on Safety Culture in Nuclear Installations, pp. 193-202, Vienna, Austria, 1995.
Cox, S. and Cox, T., “The structure of employee attitudes to safety: A European example,” Work & Stress, (5), pp. 93-104, 1991.
Cox, S. and Flin, R., “Safety culture: Philosopher's stone or man of straw?” Work & Stress, 12 (3), pp. 189-201, 1998.
Cross, S. E. and Markus, H. R., “The cultural constitution of personality. In L. A. Pervin and O. J. John (Eds.),” Handbook of personality: Theory and research 2nd ed., pp. 378-396, New York: Guilford Press, 1999.
Dedobbeleer, N. and Beland, F., “A safety climate measure for construction sites,” Journal of Safety Research, 22, pp. 97-103, 1991.
Dorf and Bishop, “Modern Control Systems,” Eighth edition, Addison Wesley, 1998.
Edwards, E. “Man and Machine: Systems for Safety,” Proceedings of British Airline Pilots Association Technical Symposium, pp. 21-36. London: British Airline Pilots Association, 1972.
Eiff, G., “Organizational safety culture,” Proceedings of the Tenth International Symposium on Aviation Psychology pp. 1-14, Columbus, OH: Department of Aviation, 1999.
Endsley, M.R., “Design and evaluation for situation awareness enhancement,” Proceedings of the Human Factors Society 32nd Annual Meeting, Santa Monica, CA: Human Factors Society, pp. 97-101, 1988.
Endsley, M.R., “Situation Awareness and Human Error: Designing to Support Human Performance,” In Proceeding of the High Consequence Systems Surety Conference, Albuquerque, NM, 1999.
Evans, A.W., “Risk Assessment by transport organizations,” Transport Reviews 17, pp. 145-163, 1996.
Finucane, M. L., Slovic, P., Mertz, C. K., Flynn, J., and Satterfield, T. A., “Gender, race, perceived risk: The “white male” effect,” Health, Risk, & Society, 2, pp. 159-172, 2000.
Fiske, S. T., “Effects of power on bias: Power explains and maintains individual, group, and societal disparities,” In A. Y. Lee- Chai and J. A. Bargh (Eds.), The use and abuse of power: Multiple perspectives on the causes of corruption pp. 181-193. Philadelphia, PA, USA: Psychology Press/Taylor & Francis, 2001.
Flannery, J.A., “Safety culture and its measurement in aviation,” Master Thesis of Aviation Management, University of Newcastle Australia, 2001.
Fleming, M., “Safety culture maturity model,” The Keil Centre for the Health and Safety Executive (HSE), 2000.
Flight Safety Foundation-Taiwan, “Accident Analysis of ROC Flag Carriers during 1992-2001,” Flight Safety Quarterl, 30, pp. 11-13, 2002.
Flin, R., Mearns, K., Gordon, R., and Fleming, M. T., “Measuring safety climate on UK offshore oil and gas installations,” SPE International Conference on Health, Safety and Environment in Oil and Gas Exploration and Productio. Caracas, Venezuela, 1998.
Flin, R., Mearns, K., O'Connor, P., and Bryden, R., “Measuring safety climate: Identifying the common features,” Safety Science, 34, pp. 177-192, 2000.
Fujita, H., “The reproduction of Hofstede Model,” Annuals of Business Administrative Science Vol.1 (3), pp. 47-56, 2002.
Grant, H. and Dweck, C. S., “A goal analysis of personality and personality coherence,” In D. Cervone and Y. Shoda (Eds.), The coherence of personality: Social-cognitive bases of consistency, variability, and organization pp. 345-371, New York: Guilford Press, 1999.
Griffin, M. A. and Neal, A., “Perceptions of safety at work: A framework for linking safety climate to safety performance, knowledge, and motivation,” Journal of Occupational Health Psychology, 5, pp. 347-358, 2000.
Haddon Jr, W., “Energy Damage and the Ten Countermeasure Strategies,” Human Factors Journal, 15, 1973.
Hayward, B., “Culture, CRM and aviation safety," Paper presented at the ANZASI Asia Pacific Air Safety Seminar. Retrieved 4/10/98 from the world wide web http://asasi.dynamite.com.au/brent1.htm, 1997.
Heinrich, H.W., Industrial Accident Prevention, McGraw-Hill, New York, 1959.
Helmreich, R. L. and Merritt A.C. “Culture at work in aviation and medicine,” Organizational culture, pp. 107-174, Brookfield, VT: Ashgate, 1998.
Hofmann, D. A. and Stezer, A., “A cross-level investigation of factors influencing unsafe behaviors and accidents,” Personnel Psychology, 49, pp. 307-339, 1996.
Hollander, M. P., “Leadership and power. In G. Lindzey and M. Aronson (Eds.),” Handbook of social psychology Vol. 2, pp. 485-537, New York: Random House, 1985.
Hudson, P., “Safety Management and Safety Culture. The Long and Winding Road,” As presented to CASA, September 10, 2001, Canberra, 2001.
Hofstede G., Culture’s consequences: international differences in work-related values, California: Sage Publications, 1980.
Hofstede, G., “National culture in four dimensions: A research-based theory of cultural differences among nations,” International Studies of Management and Organizations, 8, pp. 46-74, 1983.
ICAO, “Accident prevention manual,” ICAO document 9422, ICAO: Montreal, Canada, 1984.
ICAO, “Human factors, management and organization,” Human Factors Digest No. 10: ICAO: Montreal, Canada, 1992.
ICAO, “Investigation of Human Factors in Accidents and Incidents,” Human Factor Digest No.7, ICAO: Montreal, Canada, 1993.
INEEL, “Total Safety Culture,” Idaho National Engineering and Environmental Laboratory Voluntary Protection Program. Retrieved from the world wide web 25/09/01, http://www.inel.gov/vpp/total-safety-culture.shtml, 2001.
Janic, M., “An assessment of risk and safety in civil aviation,” Journal of Air Transport Management (6), pp. 43-50, 2000.
Kanafani, A., “The analysis of hazards and the hazards of analysis: reflections on air traffic safety management,” Institute of Transportation Studies, University of California, Berkeley, Working paper, UCB-ITS-WP-84-1, 1984.
Kaplan, S. and Garrick, B.J., “On the Quantitative Definition of Risk,” Risk Analysis 1, pp. 11-27, 1981.
Kirkman, B. L. and Shapiro, D., “The impact of cultural values on employee resistance to teams: A comparative analysis of self-managing work team effectiveness in Belgium, Finland, the Philippines, and the United States,” Academy of Management Review, 22, pp. 730-757, 1997.
Kipnis, H., “The power holder,” In J. T. Tedeschi (Ed.), Perspectives on social power pp. 82-122, Chicago: Aldine publishing company, 1974.
Kitayama, S. and Markus, H. R., “Yin and yang of the Japanese self: The cultural psychology of personality coherence,” In D. Cervone and Y. Shoda (Eds.), The coherence of personality: Social-cognitive bases of consistency, variability, and organization pp. 242-302, New York: Guilford Press, 1999.
Kraus, N., Malmfors, T., and Slovic, P., “Intuitive toxicology: Expert and lay judgments of chemical risks,” Risk Analysis, 12, pp. 215-232, 1992.
Krimsky, S. and Golding, D., “Social theories of risk,” Westport, CT: Praeger-Greenwood, 1992.
Kuhlmann, A., “Introduction to Safety Science,” Springer. New York, 1981.
Lewis, C. et al., “System Safety: Accident Prevention Through Risk Reduction and Hazard Analysis,” Quarterly Journal of Flight Safety Information, fourth quarter, pp. 4-10, 2002.
Li, G., “Pilot-related Factors in Aircraft Crashes: A review of epidemiologic studies,” Aviat Space Environ Med 65(10), pp. 944-952, 1981, 1994.
Lowrance, W.W., “Of Acceptable Risk,” William Kaufmann, 1976.
Lu, Y. L., Lai, W. H., and Yong, K., “Construction of Preliminary Mathematic Model of Aviation Safety,” Proceedings of the Fourth Pacific International Conference on Aerospace Science and Technology (PICAST 4), pp. 615-622, Taiwan, 2001.
Maznevski, M. L., DiStefano, J. J., Gomez, C. B., Noorderhaven, N. G., and Wu, P., “The cultural orientations framework and international management research,” International Business annual meeting, Guadalajara, Mexico, 1997.
McDonald, N. and Ryan, F., “Constraints on the development of safety culture: A preliminary analysis,” Irish Journal of Psychology, 13, pp. 273-281, 1992.
McFadden, K. L., “An Empirical investigation of the relationship between alcohol- and drup-related motor vehicle convictions and pilot flying performance,” Doctoral Dissertation, University of Texas at Arlington.
McFadden, K. L., “Comparing Pilot-Error Accident rates of male and female airline pilots,” Omega, Int J Mgmt Sci 24(4), pp. 443-450, 1996.
McFadden, K. L., “Predicting Pilot-error Incidents of US Airline Pilots using Logistic Regression,” Applied Ergonomics 28, No. 3, pp. 209-212, 1997.
McFadden, K. L. and Towell, E. R., “Aviation Human Factors: A Framework for the New Millennium,” Journal of Air Transport Management 5, pp. 177-184, 1999.
Mearns, K. J. and Flin, R., “Assessing the state of organizational safety--Culture or climate?” Current Psychology: Developmental, Learning, Personality, Social, 18(1), pp. 5-17, 1999.
Mearns, K., Flin, R., Gordon, R., and Fleming, M., “Measuring safety climate on offshore installations,” Work & Stress, 12, pp. 238-254, 1998.
Merritt, A.C. and Helmreich, R.L., “Creating and sustaining a safety culture,” CRM Advocate, 1, pp. 8-12. Retrieved from the world wide web http://www.psy.utexas.edu/psy/helmreich/ussafety.htm, 1996.
Meshkati, N., “Human performance, organizational factors and safety culture,” Paper presented on National Summit by NTSB on transportation safety. Washington, D.C, 1997.
Morgan, M. G., Fischhoff, B., Bostrom, A., and Atman, C. J., “Risk communication: A mental models approach,” New York: Cambridge University Press, 2002.
Mulder, M., “The daily power game,” Leiden: H.M. Stenfert Kroese b.v, 1977.
Mulder, M., Veen, P., Hijzen, T., and Jansen, P., “On power equalization: A behavioral example of power distance reduction,” Journal of Personality and Social Psychology, 9, pp. 87–96, 1973.
Ng, S. H., “The social psychology of power,” London/New York: Academic Press, 1980.
O’hare, D., Wiggins, M., Batt, R. and Morrison, D., “Cognitive failure analysis for aircraft accident investigation,” Ergonomics, 37, pp. 1855-1869, 1994.
O’Hare, D., Human Performance in General Aviation, Aldershot: Ashgate, 1999.
O’Hare, D., “The `Wheel of Misfortune’: a taxonomic approach to human factors in accident investigation and analysis in aviation and other complex systems,” ERGONOMICS, VOL. 43, NO. 12, pp. 2001-2019, 2000.
Orasanu, J., Fischer, U., Davison, J., “Risk Perception: A Critical Element of Aviation Safety,” 15th Triennial World Congress, Barcelona, Spain, 2002.
Phillips, E.H., Jr., “Focus on accident prevention key to future airline safety,” Aviation Week & Space Technology 141 (9), pp. 52-53, 1994.
Pidgeon, N., “Safety culture: Key theoretical issues,” Work & Stress, 12(3), pp. 202-216, 1998.
Pidgeon, N., Hood, C., Jones, D., Turner, B., and Gibson, R., “Risk perception. In G. Royal Society Study (Ed.),” Risk: Analysis, Perception, and Management, pp. 89-134, London: The Royal Society, 1992.
Pidgeon, N., “Safety culture: Transferring theory and evidence from the major hazards industries,” Tenth Seminar on Behavioural Research in Road Safety: London: Department of Environment, Transport, and the Regions, 2001.
Pidgeon, N. F., “Safety culture and risk management in organizations,” Journal of Cross-Cultural Psychology, 22, pp. 129-141, 1991.
Pidgeon, N. and Oleary, M., “Organizational safety culture: Implications for aviation practice,” In N. Johnson, N. McDonald, and R. Fuller (Eds.), Aviation psychology in practice pp. 21-43. Brookfield, VT: Ashgate, 1994.
Rasmussen, J., “Human Errors: A Taxonomy for Describing Human Malfunctions in Industrial Installations,” Journal of Occupational Accidents, Vol. 4, pp. 311-335, 1982.
Reason, J., Human Error, New York: Cambridge University Press, 1990.
Reason, J., Managing the risks of organisational accidents, Alder shot, United Kingdom: Ashgate, 1997.
Robert, C., Probst, T. M., Martocchio, J. J., Drasgow, F., and Lawler, J. J., “Empowerment and continuous improvement in the United States, Mexico, Poland, and India: Predicting .t on the basis of the dimensions of power distance and individualism,” Journal of Applied Psychology, 85, pp. 643–658, 2000.
Rochlin, G. I. and Von Meier, A., “Nuclear power operations: A cross-cultural perspective,” Annual Review of Energy Environment, 19, pp. 153-187, 1994.
Rowe, W.D., An Anatomy of Risk, New York, NY: Wiley, 1977.
Sachdev, I. and Bourhis, R. Y., “Social categorization and power differentials in group relations,” European Journal of Social Psychology, 15, pp. 415–434, 1985.
Sachdev, I. and Bourhis, R. Y., “Power and status differentials in minority and majority group relations,” European Journal of Social Psychology, 21, pp. 1-24, 1991.
Sage, A.P. and White, E.B., “Methodologies for risk and hazard assessment: a survey and status report,” IEEE Transportation on System, Man, and Cybernetics SMC-10, pp. 425-441, 1980.
ShamRao, D., Shaping a Safety Culture, Retrieved from the world wide web, http://www.p-management.com/articles/2001.htm, 1999.
Shappell, S.A. and Weigmann, D.A., The Human Factors Analysis and Classification System-HFACS, DOT/FAA/AM-00/7, 2000.
Siropolis, N.C., Small Business Management, 3rd edn, Houghton Mifflin, Boston, MA, 1986.
Slovic, P., “Perception of risk,” Science, 236, pp. 280-285, 1987.
Slovic, P., “Perception of risk: Reflections on the psychometric paradigm,” In S. Krimsky and D. Golding (Eds.), Social theories of risk pp. 117-152, New York: Praeger, 1992.
Slovic, P., “Trust, emotion, sex, politics, and science: Surveying the risk-assessment battlefield,” Risk Analysis, 19(4), pp. 689-701, 1999. Originally published in M. H. Bazerman, D. M. Messick, A. E. Tenbrunsel, and K. A. Wade-Benzoni (Eds.), Environment, ethics, and behavior (pp. 277-313). San Francisco: New Lexington, 1997. Revised version in The University of Chicago Legal Forum, 1997, pp. 59-99.
Slovic P. and Weber E.U., “Perception of Risk Posed by Extreme Events,” conference of Risk Management strategies in an Uncertain World, Palisades, New York, 2002.
Sue-Chan, C. and Ong, M., “Goal assignment and performance: Assessing the mediating roles of goal commitment and self-efficacy and the moderating role of power distance,” 2002.
Tan, W. and Chong, E., “Power distance in Singapore construction organizations: implications for project managers,” International Journal of Project Management 21, pp. 529-536, 2003.
Thomas, M., “Improving Safety Performance through Measurement,” Paper presented at 5th Annual Residential Course for Effective Safety Management. 17th – 20th September 2001, Christ’s College, Cambridge, 2001.
Triandis, H. C., “Individualism and collectivism,” Boulder, CO: Westview Press, 1995.
United States Department of the Air Force, “Software technology support center’s guidelines for successful acquisition and management of software-intensive systems: weapon systems, command and control systems, version 2.0,” Management Information Systems, 1, USAF, Washington, DC, Ch. 1, 6 and 15, 1996.
Vaughan, E.J., Risk Management, New York: John Wiley & Sons, Inc., 2000.
Weber, E. U., “Personality and risk taking,” In N. J. Smelser and P. B. Baltes (Eds.), International Encyclopedia of the Social and Behavioral Sciences pp. 11274-11276. Oxford, UK: Elsevier Science Limited, 2001a.
Weber, E. U., “Decision and choice: Risk, empirical studies,” In N. J. Smelser and P. B. Baltes (Eds.), International Encyclopedia of the Social and Behavioral Sciences pp. 13347-13351. Oxford, UK: Elsevier Science Limited, 2001b.
Weber, E. U., Blais, A.R., and Betz, N., “A domain-specific risk-attitude scale: Measuring risk perceptions and risk behaviors,” Journal of Behavioral Decision Making, 15, pp. 1-28, 2002.
Weber, E. U. and Hsee, C. K., “Cross-cultural differences in risk perception but cross-cultural similarities in attitudes towards risk,” Management Science, 44, pp. 1205-1217, 1998.
Weber E. U. and Hsee, C. K., “Models and mosaics: Investigating cross-cultural differences in risk perception and risk preference,” Psychonomic Bulletin & Review, 6, pp. 611-617, 1999.
Weener, E.F. and Wheeler, P.B., “Key elements of accident avoidance,” Logistics and Transportation Review 28(1), pp. 49-60, 1992.
Weick, K. E., “Organizational culture as a source of high reliability,” California Management Review, 29(2), pp. 112-127, 1987.
Westrum, R., “Organisational dynamics and safety,” In McDonald, Johnston N. and Fuller R. (Eds.), Applications of psychology to the aviation system, pp. 75-80, Aldershot, UK: Avebury Aviation, 1995.
Wickens, C. D. and Flach, J. M., Information processing, In E. L. Wiener and D.C. Nagel(Eds), Human factors in aviation, San Diego, CA: Academic Press, pp. 111-155, 1988.
Wiegmann, D. A. and Shappell, S. A., Human Factors in U.S. aviation accidents. Proceedings of the Eighth International Symposium on Aviaiton Phychology, Columbus, OH, 1995.
Wiegmann, D. A. and Shappell, S. A., Human Factor Analysis of post-accident data: Applying theoretical taxonomics of human error. The International Journal of Aviation Phychology, Vol.7(1), pp. 67-81, Lawrence Erlbaum Associates, Inc, 1997.
Wiegmann, D. A. and Shappell, S. A., “Human error analysis of commercial aviation accidents: Application of the human factors analysis and classification system (HFACS),” Aviation Space and Environmental Medicine, 72(11), pp. 1006-1016, 2001.
Wiegmann, D. A., Zhang, H., and von Thaden, T., “Defining and assessing safety culture in high reliability systems: An annotated bibliography,” University of Illinois Institute of Aviation Technical Report ARL-01-12/FAA-01-4. Savoy, IL: Aviation Res. Lab, 2001.
Wiegmann, D.A., Zhang, H., von Thaden, T., Sharma, G. and Mitchell, A., “A Synthesis of Safety Culture and Safety Climate Research,” Technical Report ARL-02-3/FAA-02-2. Federal Aviation Administration Atlantic City International Airport, NJ, 2002.
Wood, R. H., “Aviation safety management programs: A management handbook,” 2nd Edition. Englewood, Colorado: Jeppeson, 1996.
Wynne, B., “Risk and social learning: Reification to engagement,” In S. Krimsky and D. Golding (Eds.), Social theories of risk pp. 275-300. Westport, CT: Praeger, 1992.
Yule, S. J., Flin, R., and Murdy, A. J., “Modeling managerial influence on safety climate,” Poster presented at Society for Industrial and Organizational Psychology (SIOP) Conference. San Diego, CA, 2001.
Zohar, D., “Safety climate in industrial organizations: Theoretical and applied implications,” Journal of Applied Psychology. 65(1), Feb 1980, pp. 96-102, 1980.
Zohar, D., “A group-level model of safety climate: Testing the effect of group climate on micro accidents in manufacturing jobs,” Journal of Applied Psychology. 85 (4), Aug 2000, pp. 587-596, 2000.