| 研究生: |
葉明川 Yeh, Ming-chuan |
|---|---|
| 論文名稱: |
組織偽善與組織績效關聯性之研究-以金融業為例 The Relationship between Organizational Hypocrisy and Organizational Performance - An Empirical Study of the Financial Business in Taiwan |
| 指導教授: |
曾燦燈
Tzeng, Tsan-deng |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2007 |
| 畢業學年度: | 95 |
| 語文別: | 中文 |
| 論文頁數: | 65 |
| 中文關鍵詞: | 組織績效 、組織偽善 |
| 外文關鍵詞: | Organization Hypocrisy, Organizational Performance |
| 相關次數: | 點閱:62 下載:3 |
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金融機構從業人員,因為直接經管存戶的財產,個人的操守與正直一直被奉為圭皋。各種法令規章對於防弊,固然有其功效,但越來越多的金融從業人員,以偽善的姿態出現,造成巨大的弊端。今日社會風氣的敗壞,多源自言行不一的偽善行為,其中又以金融事業對社會的影響為最。本研究以金融體系從業人員為樣本,探討組織偽善對組織績效的影響。發現造成組織偽善的因素,可區分為顯性之「利益與資源分配差異」、「管理行動」、「組織獎賞」和隱性的「組織價值觀」、「組織願景」及「認知差距」。本研究並發現金融機構之「經營歷史」、「員工人數」、「資本額」、「營業額」及員工之「職位」高低、「性別」、「教育程度」對造成「組織偽善」之程度,具有明顯之差異性。「管理行動」雖是提升「組織績效」的必備因素,卻是負相關。「認知差距」雖與「組織偽善」,相關程度最高,但與「組織績效」相關的程度則不大,都值得深入探討其原因。
Because financial business employees control over customers’ property, their personal integrity and honesty is considered continuously for the jade tablet high bank. Many regulations are set for prevention of scandals, yet more scandals are happening because of they are being overlooked by the hypocrisy of the executives. When the hypocritical behavior which says one thing and does another comes from the top levels of business influences it all of society. This research studies financial business employees as samples, discusses the relationship between organization hypocrisy and the organizational performance. It finds that, the organization hypocrisy factors can be categorized into explicit factors such as, Resource Distribution Difference, Management Actions, Organizational Reward and implicit factors such as Value, Vision, Cognitive Dissonance. Business history, employee population, capital, avenue, position, gender and the level of education all shows significant variation on organizational hypocrisy and performance. Management action, one of the factors of organizational hypocrisy, shows negative correlation with organizational performance. The cognitive dissonance which has a strong correlation with hypocrisy does not have a significant effect on organizational performance.
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