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研究生: 賴淑芬
Lai, Shu-Fen
論文名稱: 教育訓練、心理資本與員工留任之關連性
The Relationship among Training, Psychological Capital, and Employee Retention
指導教授: 王瑜琳
Wang, Yu-Lin
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系碩士在職專班
Department of Business Administration (on the job class)
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 63
中文關鍵詞: 教育訓練心理資本員工留任中介效果
外文關鍵詞: educational training, psychological capital, employee retention, intervening variable
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  • 本研究探討教育訓練、心理資本與員工留任之關連性,強調藉由提升員工心理層面,增進員工對組織產生留任的意願。本研究採問卷調查,主要研究對象為新竹科學工業園區以及南部科學工業園區其五家高科技公司之研發人員, 有效問卷為 200 份。統計分析結果顯示,教育訓練滿意度對增進員工的心理資本有顯著的影響,研究結果同時也顯示,心理資本與員工留任意願呈正向關係,以及心理資本在教育訓練滿意度與員工留任之間產生部分中介之效果。

    The relationships among educational training, individual psychological capital and employee retention were investigated. It was emphasized that to strengthen employee’s tendency to retain by means of enhancing employee’s psychological capital.
    The data was collected by questionnaires, and the primary object of this study is the R&D people of high tech industry, which were from five companies in Hsin Chu and Tainan Science Industrial Parks, respectively. The effective questionnaires amounted to two hundred in total.
    The statistical analysis revealed that educational training satisfaction affects employee’s psychological capital remarkably. The results also indicated that psychological capital showed a positive correlation with employee retention. Also, psychological capital served as an intervening variable between educational training satisfaction and employee retention.

    摘要 I Extended Abstract II 誌 謝 VI 目錄 VII 表目錄 IX 圖目錄 X 第一章 緒論 1 第一節 研究背景 1 第二節 研究動機 3 第三節 研究目的 3 第二章 文獻回顧及研究假設 4 第一節 教育訓練 (Education Training) 4 第二節 心理資本 (Psychological Capital) 8 第三節 員工留任 (Employee Retention) 11 第三章 研究方法 14 第一節 研究設計 14 第二節 研究變項之衡量 15 第三節 研究樣本 20 第四節 資料蒐集 20 第五節 資料分析 21 第四章 結果 22 第一節 各構面變數之因素分析及信度分析 22 第二節 資料分析 33 第三節 假說檢定 37 第五章 結論 47 第一節 結論 47 第二節 討論 49 第三節 實務意涵 52 第四節 研究限制 54 第五節 未來建議與發展 54 中文文獻 55 英文文獻 57 附錄 60

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