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研究生: 坎德安
Kaewpradub Aphiwat
論文名稱: Reuse it or not, Augmented Reality matters: The Perspective of Senses of Immersion, Product Presence, Personalization and Enjoyment.
Reuse it or not, Augmented Reality matters: The Perspective of Senses of Immersion, Product Presence, Personalization and Enjoyment.
指導教授: 林彣珊
Lin, Wen-Shan
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2021
畢業學年度: 110
語文別: 英文
論文頁數: 63
外文關鍵詞: Augmented Reality, Food Delivery Application, Immersive Technology, SOR framework, the Communication theory
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  • The food delivery service has been integrated between offline and online channels. On the food delivery platforms, even though there are thousands of choices offering, users often encounter difficulty to choose the right choice. Introducing Augmented Reality (AR), this immersive technology helps users visualizes products to see what they have intention to order before placing their order, bringing the richer and more controllable experience. Nevertheless, the gap was found as no hunger would be fulfilled by virtually consuming food product, this study explored the antecedents leading to the end of the transaction through the well-known psychological S-O-R framework together with the Communication theory; the concept of Spatial Presence and TAM model. The Augmented Reality (AR) and Food delivery applications are popular topics in research, however, the research gap has been discovered that the research in this combined context remains unexplored. Based on research published in Information & Management, this study extended the proposed framework with the new mediators, namely, sense of personalization and enjoyment examined in the context. Notably, this research has shed the light on the antecedents of AR, the results have concluded that throughout the underlying process, it finally leads to purchase intention on food delivery application and intention to reuse AR feature in the app. The findings direct the managerial implication to improve business model while suggesting the direction to platforms developers to move forwards to gain first-mover advantages.

    ABSTRACT ................................................................................................................... I ACKNOWLEDGEMENTS .......................................................................................... II TABLE OF CONTENTS ............................................................................................ IV LIST OF TABLES ..................................................................................................... VII LIST OF FIGURES .................................................................................................. VIII CHAPTER ONE INTRODUCTION ............................................................................. 1 1.1 Introduction. ..................................................................................................... 1 1.1.1 Augmented Reality. ................................................................................ 1 1.1.2 Food Delivery Applications. .................................................................. 3 1.2 Research Motivation. ....................................................................................... 5 1.3 Research Gap. .................................................................................................. 5 1.4 Research Objectives. ........................................................................................ 7 CHAPTER TWO LITERATURE REVIEW ................................................................. 8 2.1 The Stimulus-Organism-Response Framework. .............................................. 8 2.2 Related Literature of theories and augmented reality. .................................... 10 2.3 Stimuli: Immersive Technologies. .................................................................. 12 2.4 Organism. ....................................................................................................... 13 2.4.1 Sense of Immersion. ............................................................................. 13 2.4.2 Sense of Product Presence. .................................................................. 15 2.4.3 Sense of Personalization. ..................................................................... 16 2.4.4 Enjoyment. ........................................................................................... 17 2.5 Response. ....................................................................................................... 18 2.5.1 Attitude towards AR Application. ........................................................ 18 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY ...................... 19 3.1 Research Framework. ..................................................................................... 19 3.2 Hypotheses Development. .............................................................................. 20 3.3 Stimuli Material. ............................................................................................ 25 3.4 Data Collection and Procedure. ...................................................................... 26 3.4.1 Pilot Test. ............................................................................................. 26 3.4.2 Sampling Subjects. ............................................................................... 26 3.5 Measurement Items and Development. .......................................................... 27 3.6 Methodology. ................................................................................................. 28 3.6.1 Data Analysis. ...................................................................................... 28 CHAPTER FOUR RESEARCH RESULTS ................................................................ 29 4.1 Pilot Tests. ...................................................................................................... 29 4.2 Sampling Subjects, Data Collection and Demographics. ............................... 29 4.2.1 Demographics. ..................................................................................... 30 4.3 Data Analysis. ................................................................................................ 32 4.3.1 Initial Data Analysis. ........................................................................... 32 4.3.2 Descriptive Statistical Analysis. .......................................................... 33 4.3.3 Confirmatory Factor Analysis. ............................................................ 34 4.3.4 Structural Equation Model Analysis. ................................................... 40 4.3.3 Controlled Variables. ........................................................................... 43 CHAPTER FIVE CONCLUSION AND SUGGESTIONS ......................................... 44 5.1 Research Discussion. ...................................................................................... 44 5.2 Theoretical Contributions. .............................................................................. 45 5.3 Managerial Implications. ................................................................................ 47 5.4 Research Limitation and Future Research Suggestions. ................................ 48 REFERENCES ............................................................................................................. 50 APPENDICES ............................................................................................................. 55 Appendix 1 : Stimuli Material. ............................................................................. 55 Appendix 2 : Scenario Stimuli on Google Form. ................................................. 57 Appendix 3 : Demographic Questionnaires. ........................................................ 57 Appendix 4 : Measurement Items. ....................................................................... 60

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