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研究生： 馬亞芬
Win, Hla-Hla
論文名稱： 內在及外在激勵因素對於護士工作滿意度的重要性:以台灣及緬甸為例之實證研究
The Improtance of Intrinsic and Extrinsic Motivation Factors as Determinants of Nurses' Job Satisfaction: Empirical Study of Taiwan and Myanmar
指導教授： 李再長
Lee, Tzai-Zang
學位類別： 碩士
Master
系所名稱： 管理學院 - 國際管理碩士在職進修專班(IMBA)
International Master of Business Administration(IMBA)
論文出版年： 2006
畢業學年度： 94
語文別： 英文
論文頁數： 83
中文關鍵詞： 激勵 、內在因素 、外在因素 、工作滿意度
外文關鍵詞： Extinsic Factor, Job Satisfaction, Intrinsic Factor, Motivation
相關次數： 點閱：111  下載：6 
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    This study examined the effects of intrinsic and extrinsic motivation factors towards
    nurses’ job satisfaction in two different countries, namely Taiwan and Myanmar. A
    survey from 311 nurses from the two countries was analyzed. The results indicated that
    nurses’ job satisfaction was significantly and positively related with each intrinsic factor
    in both countries. Nurses’ job satisfaction in Taiwan also significantly and positively
    related with each extrinsic factor. However, not all the extrinsic factors had positive
    relationship with nurses’ job satisfaction in Myanmar.
    In addition, this study investigated the importance of the intrinsic and extrinsic
    factors in the two countries. The findings suggested that work itself was the most
    important intrinsic factor for both Taiwan and Myanmar nurses. Interpersonal
    relationship was the most important extrinsic factor for Taiwan nurses while hospital
    policy and administration was the most importance extrinsic factor for Myanmar nurses.
    The managerial implications of these findings were subsequently discussed.

    ACKNOWLEDGEMENT...........................................................................................IV ABSTRACT..................................................................................................................V TABLE OF CONTENTS.............................................................................................VI LIST OF TABLES .......................................................................................................IX LIST OF FIGURES ......................................................................................................X CHAPTER ONE INTRODUCTION.........................................................................1 1.1 Research Background and Motivation...............................................................1 1.2 Research Objectives and Contributions .............................................................4 1.3 Conceptual Framework......................................................................................5 1.4 Research Procedure............................................................................................6 1.5 Research Structure .............................................................................................7 CHAPTER TWO LITERATURE REVIEW ...............................................................9 2.1 Motivation and Relevant Theories.....................................................................9 2.2 Herzberg’s Two-Factor Theory .......................................................................11 2.3 Definition of Research Constructs ...................................................................13 2.3.1 Intrinsic and Extrinsic Motivation ..............................................................13 2.3.2 Job Satisfaction...........................................................................................16 2.4 Job Satisfaction and Nurses .............................................................................18 2.5 Relationships among Research Constructs ......................................................19 2.5.1 Relationship between Intrinsic Motivation Factor and Job Satisfaction....20 VII 2.5.2 Relationship between Extrinsic Motivation Factor and Job Satisfaction...21 2.6 Background of the Nations ..............................................................................22 2.6.1 Taiwan.........................................................................................................23 2.6.2 Myanmar.....................................................................................................23 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY ....................25 3.1 The Conceptual Model.....................................................................................25 3.2 Hypothesis Development .................................................................................26 3.3 Construct Measurement ...................................................................................27 3.3.1 Intrinsic Factor ...........................................................................................27 3.3.2 Extrinsic Factor ..........................................................................................28 3.3.3 Job Satisfaction...........................................................................................29 3.3.4 The Information of the Respondents ...........................................................30 3.4 The Sampling Plan...........................................................................................30 3.5 Questionnaire Development.............................................................................31 3.6 Data Analysis Procedure..................................................................................31 3.6.1 Descriptive Statistic Analysis......................................................................32 3.6.2 Hypotheses Testing .....................................................................................32 CHAPTER FOUR ANALYSIS AND RESULTS......................................................33 4.1 Descriptive Analysis ........................................................................................33 4.1.1 Data Collection...........................................................................................33 4.1.2 Characteristics of the Respondents.............................................................34 4.1.3 Measurement Results for Relevant Research Variables .............................36 4.2 Linear and Multiple Regression Analysis........................................................40 VIII 4.2.1 Relationship between Intrinsic Factors and Job Satisfaction in Taiwan ..40 4.2.2 Relationship between Intrinsic Factors and Job Satisfaction in Myanmar43 4.2.3 Relationship between Extrinsic factors and job satisfaction in Taiwan .....46 4.2.4 Relationship between Extrinsic factors and job satisfaction in Myanmar .49 4.3 Independent Sample t-tests ..............................................................................53 4.3.1 Comparison of the Importance of Intrinsic Factors between Taiwan and Myanmar....................................................................................................53 4.3.2 Comparison of the Importance of Extrinsic Factors between Taiwan and Myanmar....................................................................................................55 4.3.3 Comparison of Nurses’ Job Satisfaction between Taiwan and Myanmar..56 CHAPTER FIVE CONCLUSIONS AND SUGGESTIONS.....................................59 5.1 Research Conclusions ......................................................................................59 5.2 Managerial Implications ..................................................................................62 5.3 Research Limitations .......................................................................................64 5.4 Suggestions for Future Research .....................................................................64 REFERENCES ............................................................................................................66 APPENDICES .............................................................................................................71 Appendix-1 Questionnaire in English..................................................................72 Appendix-2 Questionnaire in Chinese .................................................................78

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