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研究生: 李易叡
Lee, Yi-Ruei
論文名稱: 遠端家庭情感聯繫系統之設計研究
Research on Development of Awareness System for Remote Home-living
指導教授: 陳建旭
CHEN, CHIEN-HSU
學位類別: 碩士
Master
系所名稱: 規劃與設計學院 - 工業設計學系
Department of Industrial Design
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 162
中文關鍵詞: 視覺線索感知系統家庭溝通場域感知智慧環境家庭關懷情感感知
外文關鍵詞: Emotion Awareness, Family Communication, Visual Cue, Awareness system, Ambient intelligent, Smart environment, Family care
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  • 情感聯繫是家庭環境所應賦予家人的基本條件,生活中家庭成員常因生活忙碌,導致彼此生活圈與作息不同,家庭在溝通聯繫上已無法提供足夠的聯繫能力,情感上便產生疏離感,本研究藉由對家庭中溝通方式的探索,發展可供家人共同使用的聯繫平台。針對家庭所應賦予的情感訴求來建構地點環境與成員之間的聯繫管道,使用遠端同步的留言互動方式與其他成員進行溝通,並建構「遠端家庭情感聯繫系統」來探討位於家中定點裝置(Situated display)與其他環境的網路分享裝置如何產生家人與地點間(Person to place)非即時(Asynchronous)的傳遞模式,使家庭情感藉由家中環境聯繫點的分享,擴展至整體生活面的感知狀態,讓家人能夠在不同的地點與環境,去參與感知彼此的生活經驗,並視覺化環境所能賦予家人間的情感需求,轉化情感資訊於家庭環境中。

    以跨地域分離狀態的家庭成員作為主要研究對象,透過環境中的網路平台來提供家人間的訊息感知(Information Awareness),透過家人的留言行為去牽動家庭成員與所在環境的聯繫互動,使之融入彼此的生活中。轉化人們使用傳統便利貼的操作語彙,來發展系統平台,讓不同地域的家庭成員能在相同的分享平台上傳遞生活經驗,觸發家人間的聯繫動機,使家庭成員具有共通的生活經驗與聯繫環境,拉近彼此的情感距離與感受背景資訊帶給家庭成員的環境變化與行為改變。

    經使用者操作與訪談了解 (1) 「遠端家庭情感聯繫系統」在家庭生活與溝通上能提供彼此互動與共同經驗(Co-experience)的聯繫關係。 (2) 成員將透過不同的網路工具去進行環境的聯繫溝通與訊息傳遞,並構成跨地域的聯繫網絡關係。 (3) 透過系統「非即時的訊息」保存方式,提供家庭成員更多訊息產生的容許空間,使成員在透過非即時的分享方式去思緒所想要表達的內容,並透過公開分享的方式,讓家人能透過彼此的聯繫內容來感知對方的狀態,增進彼此生活上的了解與觸發關懷的聯繫動機。 (4) 操作方式保留傳統便利貼(Memostick)的使用方式,結合傳統手繪,錄影與文字訊息,使接收端能夠強烈的感受到家人所想表達的訊息內容。 (5) 本系統建構家人共通的使用平台,減低操作的複雜度,讓對象單純化,使系統成為不同年齡層的生活訊息入口。

    最終提出未來生活環境在家庭聯繫上的發展建議,並歸納系統在家庭使用上對環境與成員的影響與改變。
    關鍵字: 場域感知,智慧環境,家庭關懷,情感感知,家庭溝通,感知系統,視覺線索

    Emotional relation is the basic but necessary condition provided by family member, Influence of the realistic environmental factor, contacts within family members do not provide sufficient inter-relationship communication skill, this case of communication in the traditional family a way, the ones that offer contacted the platform for family to use together. The emotion demand is that the family should offer, built and constructed the relation between the environment and member, in the distant place use message news communicate、interact a way with the family member, is it construct family carry emotion contact system discuss the Situated display How to produce Person to place in sharing the device network of and other environments. Transmission way immediately, Emotional relation is the Environment connection point share by family, expand state of perceiving to and the whole life, make household can in different place and environment, go to participate in perceiving mutual experience of life, the vision environment can give home a emotion demand of human world, environmental information is transformed in family's environment.

    The family member is across from different place to the main object of study; in the environment background used network platform the family need Information Awareness, affect a family the contact interaction of the member and place environment background through the message behavior of family's, the life integrated each other in。The usage convenience posts of message loading way, develop the message platform of system, can not used different region of the family member can go up to deliver experience in the life in the same sharing platform, Through each other of the message deliver to the contact and the feeling of triggering family's, make the family member's have common life experience and contact environment, with this emotion distance which draws near each other, the family that information bring with feeling background the member's environment variety and behavior change。

    Operate and interview understanding by the user (1) The emotion contact system can produce each other to interact at home life and communication top and common the contact relation with experience。(2) The member will carry on the environment information which contacts a communication to deliver, and constitute to across the region dispersion type contact a network through the different operation tool。(3) Keep a way through the system not- instant communication message, provide a family member's more messages to allow space, make member at through share a way not and right away it to want to express to the thoughts and feelings of content, and use the way of public sharing, Let family can through each other of the contact content knows the appearance of the other party to the feeling, promoting each other of understanding on the life with trigger the contact motive of concern。
    (4) The usage behavior operated way reservation a tradition convenience to post, promote an user in the operational adaptability, and adopt a traditional hand to draw a performance, combine to record image and writing message, letting the emotion integrate a message content, making to receive to carry can be the content feeling that the strong feeling family express。 (5) This system also constructs a different family member to constitute a common usage platform, turning down complications of operation and object, let the different age range be able to deliver and receive to carry simplicity to turn in the message, make the platform become information entrance and sharing to carry, let the different family member carry on the expectation feeling which looks into a content message then and cultivate habitually in get into the space field the area.

    Keywords: Ambient intelligent, Smart environment, Family care, Emotion Awareness, Family Communication, Awareness system, Visual Cue

    第一章 緒論 1 1-1研究背景與動機 1 1-2研究目的 1 1-3研究範圍與限制 3 1-4研究架構與流程 4 第二章 文獻探討 6 2-1 訊息傳遞 7 2-1-1 資訊(Information) 7 2-1-2 溝通(Communication) 7 2-1-3 資訊與溝通的關聯性 (Relation between Information and Communication) 7 2-2 Awareness System 8 2-2-1 案例一 Casablanca Project 9 2-2-2 案例二 Digital Family Portraits 10 2-2-3 案例三 Peek-A-Drawer Project 11 2-3 家人與環境的互動關係 12 2-3-1 家人的互動關係 12 2-3-2 家人的關聯性 13 2-3-3 家庭中存在的聯繫方式 15 2-4 社群環境中的互動方式 17 2-4-1 案例一 Garden Hallway Project 18 2-5生活環境的轉變 20 2-5-1 智慧家庭 20 2-5-2 感知環境狀態的改變 22 2-6 遠端家庭聯繫系統 24 2-6-1 溝通科技(Communication Technology) 24 2-6-2 遠端家庭聯繫系統實例 25 2-6-3 小結 34 第三章 家庭概念劇本與系統發展 37 3-1家庭發展 37 3-1-1 家庭生命週期(Family life cycle) 37 3-1-2 家庭事務(Family tasks) 39 3-1-3 家庭聯繫系統的功用與任務 40 3-2 訪談一 家庭環境對象訪談 43 3-2-1 参與訪談對象 43 3-2-2 訪談方式 43 3-2-3 訪談目的 43 3-2-4 訪談結果 44 3-2-5 小結 46 3-3 情境式劇本法 47 3-3-1 發展系統概念劇本背景 48 3-3-2 系統使用形式的可能性 50 3-3-3 系統使用族群的可能性 52 3-3-4 系統使用族群與傳遞形式對應 53 3-3-5 背景與真實環境對應 54 第四章 系統設計與情境劇本 55 4-1系統設計流程 55 4-1-1 需求分析 55 4-1-2 概念劇本 55 4-1-3 系統設計 55 4-1-4 系統建立 55 4-1-5 系統評估 55 4-2 需求分析 56 4-2-1 人與訊息傳遞模式 56 4-2-2 人與地點的傳遞模式 56 4-2-3 傳送途徑變化的影響 57 4-2-4 傳送途徑對使用者注意力的影響 58 4-2-5 環境場域對注意力的影響 59 4-3系統設計與互動劇本 60 4-3-1 .Technology Probes方法 60 4-3-2人與系統互動 61 4-4 系統概念操作 61 4-4-1 目的說明 61 4-4-2 功能分析 62 4-4-3 發現使用者潛在需求 62 4-5操作形式與紙上原型 63 4-5-1 便利貼使用流程分解 63 4-5-2 錄影機的使用流程分解 66 4-5-3 事件發生的流程分解 68 4-6 紙張原型(Paper Prototyping)操作分析 70 4-6-1 訊息類型 70 4-6-2 訊息語彙 70 4-6-3 紙張原型流程 71 4-6-4 紙張原型系統化 73 4-6-5 系統操作流程分析 74 4-7系統介面設計 76 4-7-1 家庭成員選單 76 4-7-2 功能與依附載體介面 77 4-7-3 時間提醒選單介面 (Reminder Interface) 78 第五章 系統建立與實驗規劃 80 5-1系統建構 80 5-1-1 系統環境架構 80 5-1-2 系統內部架構 81 5-1-3 系統軟硬體架構 82 5-1-4 系統建構(後端資料庫建構) 84 5-1-5 系統使用環境架構 88 5-2 實驗設計 88 5-2-1 參與實驗對象 89 5-2-2 實驗環境 89 5-2-3 環境硬體 90 5-2-4 操作情境 91 5-2-5 任務分析 91 5-2-6 訪談問題 92 5-3系統操作介面 93 5-3-1 系統入口頁面 93 5-3-2 系統留言介面 94 5-3-3 訊息貼附介面 102 5-3-4 訊息顯現介面 103 5-3-5 訊息讀取操作介面 104 5-3-6 即時視訊介面 105 5-3-7 身分辨識模組 107 第六章 實驗結果與功能分析 108 6-1實驗結果 108 6-2介面操作結果 108 6-2-1留言對象選項 108 6-2-2留言功能觸發 109 6-2-3留言類型選項 110 6-2-4訊息發送與選取對象選項 113 6-2-5訊息修改與事件連結 113 6-2-6訊息介面易讀性 114 6-2-7即時訊息的扮演角色 114 6-3家庭環境影響 114 6-3-1家庭環境影響 114 6-3-2訊息內容承載平台的出現 114 6-3-3家庭環境對成員的聯繫關係 115 6-3-4傳遞媒介載體的使用 115 6-4 建議與綜合討論 116 6-4-1任務分析 116 6-4-2介面操作 117 6-4-3留言形式 117 6-4-4行為觀察 117 6-4-5功能操作 117 6-4-6行為轉變 118 6-4-7家庭環境的特徵轉變 118 第七章 結論與未來建議 119 7-1 跨地域式情感聯繫系統的成效 119 7-1-1非即時訊息的優勢 119 7-1-2訊息儲存特性 119 7-1-3家庭環境上的溝通性轉變 120 7-1-4使用行為的變化—觸發溝通的增強 121 7-1-5傳統語彙(便利貼)的轉化 122 7-1-6內容使用對象的獨立性 122 7-2 跨地域式情感聯繫系統對家庭環境的影響 123 7-2-1傳統家庭產品區塊的入侵 123 7-2-2家庭環境與外在連繫的保護 123 7-3 系統對家庭成員的溝通影響 124 7-3-1不同年齡層共通的聯繫管道 124 7-3-2背景資訊轉化 124 7-4 系統與相關聯繫系統的異同點 124 7-5未來發展 125 參考文獻 127

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