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研究生： 吳蕙圜
Wu, Huei-Huan
論文名稱： 以程式代理人為基礎之供應商選擇系統
Agent-based Supplier Selection System
指導教授： 王泰裕
Wang, Tai-Yu
學位類別： 碩士
Master
系所名稱： 管理學院 - 資訊管理研究所
Institute of Information Management
論文出版年： 2005
畢業學年度： 93
語文別： 中文
論文頁數： 65
中文關鍵詞： 層級分析法 、供應商選擇 、程式代理人 、協商
外文關鍵詞： Supplier Selection, AHP, negotiation, Agent
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    • 　　在供應鏈管理的衝擊之下，供應商與買方在傳統上敵對的關係已經逐漸被相互依存的合作關係所取代，供應商選擇已不再像以往可以單純經由客觀因素衡量選擇出來，買賣雙方必須經由供應商選擇流程中不斷協商，利用主客觀因素選擇出正確的供應商。因此，在本研究中將提出一個以層級分析法 (Analytic Hierarchy Process, AHP) 供應商選擇方法解決企業供應商選擇(supplier selection)問題，利用Neubert et al.(2003)所提出之協商機制讓買賣雙方可以透過系統進行溝通、讓步，達成協議。接著再以程式代理人系統為基礎(multi-agent-based system)發展系統雛型，以情境模擬加以實證，以期可以提供具有彈性、再使用性之買賣雙方供應商選擇協商系統架構以因應動態環境快速的改變，改善傳統以單方進行供應商選擇決策支援系統所無法提供動態、自動協商功能具系統彈性等問題。本研究將代理人技術應用於供應商選擇與買賣雙方協商機制，具體成果包含提出供應商選擇架構，定義代理人所扮演的角色和責任，最後透過系統實作以情境模擬驗證程式代理人所建構之供應商選擇系統，展現供應商選擇、協商機制與程式代理人之間相輔相成的可能性。

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    摘要..............................................i 誌謝.............................................ii 目錄............................................iii 圖目錄............................................v 表目錄..........................................vii 第一章　緒論......................................1 第一節　研究動機..............................1 第二節　研究目的..............................2 第三節　研究範圍與限制........................2 第四節　研究方法與架構........................3 第二章　文獻探討..................................5 第一節　供應鏈管理............................5 2.1.1 買方賣方關係......................5 2.1.2 供應商選擇流程....................6 2.1.3 供應商選擇準則....................9 　　第二節　程式代理人...........................16 2.2.1 代理人與多重代理人的特色...........16 2.2.2 程式代理人在供應鏈管理之應用.......20 第三節　代理人的協商模式.....................23 2.3.1 協商議題...........................23 2.3.2 程式代理人與其相關協商模式.........24 第四節　小結.................................28 第三章　以程式代理人為基礎之供應商選擇系統.......29 　　第一節　系統發展模式與架構...................29 3.1.1系統發展模式........................29 3.1.2 系統發展架構.......................30 　 第二節　程式代理人角色設計...................35 3.2.1 程式代理人角色設計.................35 第三節　供應商選擇系統模組...................36 3.3.1 建立目標層級.......................36 3.3.2 供應商選擇.........................38 3.3.3 買賣雙方協商.......................40 第四節　小節.................................42 第四章　系統實作與模擬...........................43 第一節 代理人程式之系統發展與運作...........43 4.1.1 目標層級建立.......................45 4.1.2 供應商選擇.........................48 4.1.3 買賣雙方協商.......................49 第二節 買賣雙方情境模擬與分析..............51 4.2.1 模擬情境一：互相合作...............54 4.2.2 模擬情境二：競爭合作...............55 4.2.3 模擬情境三：完全競爭...............56 第三節 小結................................57 第五章 結論與未來研究方向........................59 第一節 結論................................59 第二節 未來研究方..........................60 參考文獻.........................................63

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