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研究生: 洪品蓁
Hung, Pin-Chen
論文名稱: 企業由內部主導發展平台型生態系統之轉型歷程與治理策略:以和泰集團為例
The Transformation Process and Governance Strategies of Firm-Led Platform Ecosystem Development: A Case Study of Hotai Group
指導教授: 周信輝
Chou, Hsin-Hui
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 81
中文關鍵詞: 平台生態系組織治理企業轉型MaaS和泰集團
外文關鍵詞: Platform Ecosystem, Corporate Transformation, MaaS, Hotai Motor
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  • 本研究旨在探討傳統企業如何透過內部主導的方式推動平台型生態系統的構建與轉型。以和泰集團為個案,透過質性研究法,運用Moore(1993)生態系演化模型、Adner (2016)組織互補理論,以及Jacobides (2018)與Daymond et al. (2023)之平台治理與策略階段理論,建構出「演化階段-組織角色-治理設計」三構面之整合分析架構。研究發現企業在缺乏平台原生條件下,仍可藉由跨部門協調、組織設計、以及以會員與點數制度為核心的誘因機制,逐步建構可擴展的協同平台生態系。和泰自開創期的組織構想與資料主權佈局,至擴張期推動多組織運營與資料流通機制,再至深化期吸引外部夥伴加入與跨功能平台建構,呈現出由內部主導轉型至生態系主導之進程。本研究除補充現有理論對內生式平台形成機制的不足,也為傳統企業平台轉型提供實務上的策略與治理參考。

    This study investigates how traditional enterprises can internally initiate and lead the development and transformation of platform-based ecosystems. Using Hotai Group as a single case, the research adopts a qualitative methodology and constructs a three-dimensional analytical framework—evolutionary stages, modular roles, and governance design—by integrating Moore (1993) ecosystem evolution model, Adner (2016) theory of modular complementarity, and the platform governance perspectives of Jacobides (2018) and Daymond et al. (2023).
    Findings reveal that even in the absence of native platform advantages, firms can gradually develop scalable and collaborative ecosystems by leveraging cross-departmental coordination, modular scenario design, and incentive mechanisms centered on membership and point systems. Hotai’s transformation pathway spans from the conceptualization of core modules and data sovereignty in its initial phase, to the implementation of multi-module operations and data flow mechanisms during expansion, and finally to the integration of external partners and cross-scenario platforms in the deepening phase—marking a shift from firm-led orchestration to ecosystem-led governance.
    This research contributes to the literature by addressing the theoretical gap in endogenously initiated ecosystem formation and offers actionable insights into the strategic and governance mechanisms that support platform transformation within legacy firms.

    摘要I AbstractII 致謝VII 目錄VIII 圖目錄X 表目錄XI 第一章緒論 1 研究背景與動機1 研究目的與問題2 流程與架構5 第二章文獻探討7 生態系生命週期與平台生態系統7 組織與角色建立14 平台組織協同16 企業內部轉型分析視角之理論整合架構19 第三章研究方法23 質性研究23 個案研究25 資料蒐集28 研究對象34 第四章研究發現40 開創階段(平台構想期)41 擴張初期階段(功能組織建置期)46 擴張深化階段(跨界整合期)49 研究結論55 第五章討論與建議59 第一節 理論意涵59 第二節 實務意涵61 第三節 研究限制與建議62 參考文獻64

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