我國將於2025年邁入超高齡社會，結合人口密度和高齡人口資料，可以發現高雄市不但年長者比例為六都之冠，人口密都低的偏遠地區也眾多，交通深受地理環境影響而限制發展。而近年來推行永續運輸的政策，人本交通的議題也越顯重要，為落實偏鄉地區的交通行的正義，政府參考國外案例陸續推動幸福小黃、幸福巴士等多元彈性的運輸方式，於2022年在高雄市美濃區推動「公車式小黃2.0-幸福共享美濃GO！幸福巴士2.0」，在地的獅山社區發展協會成為全市首位取得市區汽車客運業營運資格的社會團體，藉由提供在地居民交通服務，滿足偏鄉居民的運輸需求，進而提升生活品質並透過參與社區活動增加人際之間的社會資本。
根據文獻回顧發現DRTs在社會資本的研究上有所缺口，因此將以美濃區的美濃GO服務作為研究探討對象，透過深度訪談法深入了解美濃GO與在地居民等利害關係人之間的關係，再利用紮根理論針對訪談結果進行次類目和主軸編碼的分析，最後整理出相關理論概念，以確認社區居民和社區組織之間的互動及活動參與是否對當地社區的社會資本以及公共運輸服務的營運有所影響，進而探討社區賦權和社會科技理論的概念。研究結果可供後續欲建立符合社區社會資本的DRTs服務時有參考的依據。

Kaohsiung City, with its high elderly population and remote areas, faces transportation challenges due to the geographical environment. Sustainable and human-centered transportation policies have been implemented to address this. The government has introduced multiple transportation methods like Yellow Cab Bus and Happiness Bus. In 2022, Meinong District promotes Sharing Happiness, Meinong GO!-DRTS 2.0, becoming the first social organization in the city to provide urban passenger transportation services. Meeting the transport needs of rural residents improves their quality of life and increases social capital through community activities. Research on Meinong GO will examine the relationship between the service and residents through in-depth interviews and grounded theory analysis. The findings will inform the establishment of DRTs services aligned with social capital principles, exploring concepts of community empowerment and sociotechnical systems theory.

中文部分
三維工程顧問股份有限公司(2020)。嘉義市需求反應式運輸服務系統規劃及評估研究案。
天下整合傳播部(2021)。幸福巴士 實現「行」的正義。微笑台灣。 https://smiletaiwan.cw.com.tw/article/4624
王光旭、黃怡臻(2018)。社區人際網絡與社區意識及參與關聯性之研究: 不同營造經驗社區的比較。調查研究-方法與應用(40), 63-125。
王培蓉、鄭欽龍(2006)。鄉村社區賦權問題之探討：以六龜鄉與茂林鄉為例。台灣鄉村研究(6):1-25。
王進義(2011)。一個理事長的社區營造日記：推展社區營造的省思與最適化模式探討。
王穆衡、史習平、翁美娟、張學孔、李克聰、魏健宏、周文生、賴以軒、王景弘、吳奇軒、陳德紹、吳忠賢、鐘志宜、李訓誠、李菀叡、陳奕如、簡佑芸、許耀文(2010)。需求反應式公共運輸系統之整合研究(1/3)。
王穆衡(2020)。超高齡社會高齡者交通服務新契機智慧運輸系統現況與未來。國土及公共治理季刊, 8(1), 86-91。
交通部(2017)。公路公共運輸多元推升計畫(106-109年)。
交通部公路總局(2022)。全國幸福巴士營運資訊。
交通部運輸研究所(2022)。需求反應式公共運輸服務(DRTS)補貼制度檢討。
宋威穎、洪嘉聰、彭進德(2021)。屏東春日鄉需求反應式公共運輸服務發展之研究 [Development of Demand Responsive Transit Service of Chunri Township in Pingtung]。城市學學刊，11(1)，67-102。 https://doi.org/10.29853/JU
李育岑、謝弘裕、曾均涵、張毓蘭、黃獻樑、余豎文(2016)。社區賦權的模式下推動新店區某社區老人健康促進。台灣老年醫學暨老年學雜誌, 11(3), 186-195。https://doi.org/10.29461/TGG.201608_11(3).0004
李麗紅、楊政議(2020)。質性研究訪談個案數之判定：資料飽和概念之使用。澄清醫護管理雜誌，16(1)，47-52。
周諺鴻、周宏儒、林幸加、涂仁維、劉建邦(2021)。鄉共享運輸付費機制與資源整合推動方向 [The Study of Payment Mechanisms and Resource integration of Multiple Vehicle Sharing Service in Rural Areas]。都市交通(110年多元創新運輸服務特刊)，67-85。
周諺鴻、胡以琴、周宏儒、陳怡如、黃惠珮、王佳祺、林恩德、褚志鵬、陳正杰、呂明穎(2018)。花東地區智慧交通輔導及研究發展計畫。
林亞玄(2009)。以台灣地區中華航空公司護理背景人員為例-空服人員之招募任用、教育訓練、薪酬福利三角驗證研究。銘傳大學觀光研究所碩士論文，台北市。取自https://hdl.handle.net/11296/98andf
林宗弘、許耿銘、李俊穎(2021)。移動的階級不平等：臺灣民眾的交通弱勢與交通事故風險初探。調查研究-方法與應用(47), 113-166。
林信廷、莊俐昕、劉素珍、黃源協(2012)。Making Community Work：社會資本與社區參與關聯性之研究。臺灣社會福利學刊, 10(2), 161-210。
林順一(2023)。花蓮富里羅山村社區營造的困難與因應策略之探討：加入里山倡議夥伴網絡後的轉變。
林義盛(2013)。凝聚與培力: 談保社社區關懷據點發展之經驗。
林萬億(2022)。社會福利。五南圖書出版股份有限公司。
侯俐安、侯勝宗(2021)。體檢行的正義：聯合報系願景工程與大學如何翻轉偏鄉的移動困境 [Check-up of Mobile Justice: How do the UDN Vision and University Make the Remote Areas Visible]。都市交通(110年多元創新運輸服務特刊), 1-29。https://doi.org/10.29774/UT
胡幼慧(1996)。質性研究：理論，方法及本土女性研究實例。台北: 巨流。
徐嘉陽(2020)。高雄地區公車式小黃服務計畫暨未來展望。
高雄市政府交通局(2021)。大美濃生活圈幸福運輸智慧交通服務應用計畫。
張芸端(2021)。捷運，經濟弱勢與工作可及性-排除性的長期分析。 https://doi.org/10.6342/NTU202101266
張朝能、吳招億(2019)。需求反應式公共運輸服務(DRTS)執行成果之檢討。
張靜琪、葉莉莉、張玉鈴、許蕙美(1999)。臺南市北區獨居老人之經濟狀況, 居住安全及其對福利資源使用與需求初探。
梁成明(2012)。人際衝突對工作績效及組織公民行為之影響—跨層次理論與社會技術系統觀點的應用 (Publication Number 2012年)。
梁竣凱、盧宗成、陳健程(2021)。潛在使用者對在地化共享運輸服務潛願付價格之研究：以偏鄉居民為例。運輸計劃季刊, 50(3), 199-223。https://doi.org/10.6402/TPJ
許俊才、顏成仁、涂志雄(2012)。社區賦權的實踐與反思：以屏東排灣族部落為例。台灣社區工作與社區研究學刊, 2(1), 29-63。 https://doi.org/10.29755/JCWCS.201204.0002
許鉦漳(2021)。109年度公路公共運輸年報。
陳其華、白宇妏、吳招億、張贊育(2022)。需求反應式公共運輸服務(DRTS)補貼制度檢討。
陳其華、張贊育、蔡欽同(2019)。研提第四期公路公共運輸計畫。
陳昺麟(2001)。社會科學質化研究之紮根理論實施程序及實例之介紹。勤益學報。
陳美慧(2001)。殘病老人出院後主要照顧者之角色調適過程及其影響因素之探討。長庚大學護理學碩士論文，桃園市。取自https://hdl.handle.net/11296/gtkkqa
陳致中(2003)。網路文學創作者行為之初探研究。國立中山大學傳播管理碩士論文，高雄市。取自https://hdl.handle.net/11296/tz7qq5
陳曉宜(2006)。報社記者抵抗資源之研究。國立政治大學傳播學院碩士論文，台北市。取自https://hdl.handle.net/11296/52m6v7
傅仰止(2005)。社會資本的概念化與運作: 論家人重疊網絡中的 [時間投資] 機制。台灣社會學，9(9)，165-203。https://doi.org/10.6676/TS.2005.9.165
曾志文、許晉龍(2008)。以社會資本觀點探討使用者參與部落格行為之研究。資訊社會研究, 15, 209-231。
黃良傑(2022)。高「幸福小黃」公車再升級！美濃社團獲首張市區汽車客運業資格。 https://news.ltn.com.tw/news/Kaohsiung/breakingnews/3881204
黃源協、莊俐昕、劉素珍(2011)。社區社會資本的促成、阻礙因素及其發展策略：社區領導者觀點之分析 [Developmental Strategies for Community Social Capital-Community Leaders' Perspectives]。行政暨政策學報(52)，87-129。 https://doi.org/10.29865/pap.201106.0003
黃源協、劉素珍、莊俐昕、林信廷(2010)。社區社會資本與社區發展關聯性之研究。公共行政學報(34)，29-75。 https://doi.org/10.30409/JPA.201003_(34).0002
楊漢聲(2017)。花蓮玉里鎮DRTS上路 阿嬤樂上街、小黃運將怒。中國時報。 https://www.chinatimes.com/newspapers/20170104000480-260107?chdtv
楊賢惠(2008)。以社會資本論述社區型非營利組織的運作與發展。
葉淑娟、施智婷、莊智薰、蔡淑鳳(2004)。社會支持系統與老人生活滿意度之關係-以高雄市老人為例。中山管理評論, 12(2), 399-427。
劉佳峰(2009)。提升顧客滿意度之新型態公車服務-以台南市公車為例。https://doi.org/10.6842/NCTU.2009.00345
劉昱宏(2020)。複合式養生園區之研究-創新擴散理論模式之應用。
潘佩君(2016)。身心障礙者的交通貧窮: 台灣與英國政策經驗初探。
戴志璁、蔡亞芸(2012)。居民社區意識, 社區參與對社會福利社區化滿意之探討：彰化市忠權社區發展協會為例。https://books.google.com.tw/books?id=Cm43swEACAAJ
叢宏安、黃怡娟(2019)。國家運輸安全調查委員會暨交通部所屬民用航空局、中央氣象局、公路總局及所屬、鐵道局及所屬109年度單位預算評估報告。
羅秀華(2001)。社區充權的行動研究-以木新永安組織經驗為例。臺大社會工作學刊(5), 151-195。https://doi.org/10.6171/ntuswr2001.05.04
 
英文部分
Alemi, F., Circella, G., Mokhtarian, P., & Handy, S. (2019). What drives the use of ridehailing in California? Ordered probit models of the usage frequency of Uber and Lyft. Transportation Research Part C: Emerging Technologies, 102, 233-248. https://doi.org/10.1016/j.trc.2018.12.016
Appelbaum, S. H. (1997). Socio‐technical systems theory: an intervention strategy for organizational development. Management decision.
Authority, H. R. T. (2016). Kutsuplus–final report Helsinki https://www.hsl.fi/sites/default/files/uploads/8_2016_kutsuplus_finalreport_english.pdf, Issue.
Auvinen, H., Tuominen, A. Future transport systems: long-term visions and socio-technical transitions. Eur. Transp. Res. Rev. 6, 343–354 (2014). https://doi.org/10.1007/s12544-014-0135-3
Azad, M. J., & Pritchard, B. (2023). Bonding, bridging, linking social capital as mutually reinforcing elements in adaptive capacity development to flood hazard: Insights from rural Bangladesh. Climate Risk Management, 40, 100498. https://doi.org/10.1016/j.crm.2023.100498
Bailey, N. (2010). Understanding community empowerment in urban regeneration and planning in England: putting policy and practice in context. Planning Practice & Research, 25(3), 317-332. https://doi.org/10.1080/02697459.2010.503425
Baxter, G., & Sommerville, I. (2010). Socio-technical systems: From design methods to systems engineering. Interacting with Computers, 23(1), 4-17. https://doi.org/10.1016/j.intcom.2010.07.003
Carayon, P. (2006). Human factors of complex sociotechnical systems. Applied ergonomics, 37(4), 525-535. https://doi.org/10.1016/j.apergo.2006.04.011
Carreras, I., Gabrielli, S., Miorandi, D., Tamilin, A., Cartolano, F., Jakob, M., & Marzorati, S. (2012). SUPERHUB: a user-centric perspective on sustainable urban mobility. Proceedings of the 6th ACM workshop on Next generation mobile computing for dynamic personalised travel planning(pp.9-10).
Claridge, T. (2018). Functions of social capital–bonding, bridging, linking. Social capital research, 20(1), 1-7.
Committee, B. O.-D. T. (2020). Bham On-Demand Transportation Committee Update. https://www.birminghamal.gov/wp-content/uploads/2020/02/Bham-On-Demand_Transp-Comm-update_2-17-20.pdf
Corbin, J., & Strauss, A. (2014). Basics of qualitative research: Techniques and procedures for developing grounded theory. Sage publications.
Coutinho, F. M., van Oort, N., Christoforou, Z., Alonso-González, M. J., Cats, O., & Hoogendoorn, S. (2020). Impacts of replacing a fixed public transport line by a demand responsive transport system: Case study of a rural area in Amsterdam. Research in Transportation Economics, 83, 100910. https://doi.org/10.1016/j.retrec.2020.100910
Currie, G., & Delbosc, A. (2011). Transport disadvantage: a review. New perspectives and methods in transport and social exclusion research. https://doi.org/10.1108/9781780522012-002
Currie, G., & Stanley, J. (2008). Investigating links between social capital and public transport. Transport Reviews, 28(4), 529-547. https://doi.org/10.1080/01441640701817197
Davison, L., Enoch, M., Ryley, T., Quddus, M., & Wang, C. (2014). A survey of demand responsive transport in Great Britain. Transport Policy, 31, 47-54. https://doi.org/10.1016/j.tranpol.2013.11.004
Dearing, J. W., & Cox, J. G. (2018). Diffusion of innovations theory, principles, and practice. Health affairs, 37(2), 183-190. https://doi.org/10.1377/hlthaff.2017.1104
Denzin, N. K. (2017). Sociological methods: A sourcebook. Routledge.
Di Ciommo, F., Comendador, J., López-Lambas, M. E., Cherchi, E., & de Dios Ortúzar, J. (2014). Exploring the role of social capital influence variables on travel behaviour. Transportation Research Part A: Policy and Practice, 68, 46-55. https://doi.org/10.1016/j.tra.2014.08.018
Dytckov, S., Persson, J. A., Lorig, F., & Davidsson, P. (2022). Potential Benefits of Demand Responsive Transport in Rural Areas: A Simulation Study in Lolland, Denmark. Sustainability, 14(6), 3252. https://doi.org/10.3390/su14063252
Enoch, M., Potter, S., Parkhurst, G., & Smith, M. (2006). Why do demand responsive transport systems fail?
Fujisaki, K., Yasuda, T., Ishigami, T., Makimura, K., & Ishida, H. (2022). Empirical recommendations based on case studies in Japan for sustainable innovative mobility in rural areas. Asian Transport Studies, 8, 100079. https://doi.org/10.1016/j.eastsj.2022.100079
Han, J., Lee, S., & Kwon, Y. (2022). Can social capital improve the quality of life satisfaction for older adults? Focusing on the 2016 Quality of Life Survey in Gyeonggi Province, Korea. Cities, 130, 103853. https://doi.org/10.1016/j.cities.2022.103853
Hazan, J., Lang, N., Wegscheider, A. K., & Fassenot, B. (2019). On-Demand Transit Can Unlock Urban Mobility. https://www.bcg.com/publications/2019/on-demand-transit-can-unlock-urban-mobility
Hess, D. J., & Sovacool, B. K. (2020). Sociotechnical matters: Reviewing and integrating science and technology studies with energy social science. Energy Research & Social Science, 65, 101462. https://doi.org/10.1016/j.erss.2020.101462
Huysman, M., & Wulf, V. (2004). Social capital and information technology. Mit Press.
Islam, M. R. (2016). NGOs’ Facet in Social Capital and Community Empowerment. NGOs, Social Capital and Community Empowerment in Bangladesh, 51-69.
Jokinen, J.-P., Sihvola, T., & Mladenovic, M. N. (2019). Policy lessons from the flexible transport service pilot Kutsuplus in the Helsinki Capital Region. Transport Policy, 76, 123-133. https://doi.org/10.1016/j.tranpol.2017.12.004
Kawasaki, T., Hanaoka, S., Saito, Y., Bandara, Y. M., & Nakamichi, K. (2019). Effect of social capital on the life satisfaction of paratransit drivers in Sri Lanka. Transportation Research Interdisciplinary Perspectives, 2, 100050. https://doi.org/10.1016/j.trip.2019.100050
Kay, A. (2006). Social capital, the social economy and community development. Community development journal, 41(2), 160-173.
https://doi.org/ 10.1093/cdj/bsi045
Knierim, L., & Schlüter, J. C. (2021). The attitude of potentially less mobile people towards demand responsive transport in a rural area in central Germany. Journal of transport geography, 96, 103202. https://doi.org/10.1016/j.jtrangeo.2021.103202
Lakatos, A., Tóth, J., & Mándoki, P. (2020). Demand Responsive Transport Service of ‘Dead-End Villages’ in Interurban Traffic. Sustainability, 12(9), 3820. https://doi.org/10.3390/su12093820
Laws, R., Enoch, M., Ison, S., & Potter, S. (2009). Demand responsive transport: a review of schemes in England and Wales. Journal of Public Transportation, 12(1), 19-37. https://doi.org/10.5038/2375-0901.12.1.2
Laverack, G. (2006a). Improving health outcomes through community empowerment: a review of the literature. Journal of Health, Population and Nutrition, 113-120.
Laverack, G. (2006b). Using a ‘domains’ approach to build community empowerment. Community development journal, 41(1), 4-12. https://doi.org/https://doi.org/10.1093/cdj/bsi038
Lesser, E. (2009). Knowledge and social capital. Routledge.
Louise. (2022). Lyft Line – What Is It And How Does It Work? https://gigworker.com/lyft-line/
Lucas, K. (2012). Transport and social exclusion: Where are we now? Transport Policy, 20, 105-113. https://doi.org/10.1016/j.tranpol.2012.01.013
Lyft. (2021). Environmental, Social,& Corporate Governance Annual Report.
Moriyama, M., Miyaji, T., & FUJIWARA, A. (2005). Effectiveness of Introduction of DRT in a Rural Area. http://library.jsce.or.jp/jsce/open/00039/200506_no31/pdf/260.pdf
Onyx, J., & Bullen, P. (2000). Measuring social capital in five communities. The journal of applied behavioral science, 36(1), 23-42. https://doi.org/10.1177/0021886300361002
Pagani, M., Sancino, A., & Budd, L. (2021). Essential, complex and multi-form: the local leadership of civil society from an Anglo-Italian perspective. Voluntary Sector Review, 12(1), 41-58.
Palmer, K., Dessouky, M., & Zhou, Z. (2008). Factors influencing productivity and operating cost of demand responsive transit. Transportation Research Part A: Policy and Practice, 42(3), 503-523. https://doi.org/10.1016/j.tra.2007.12.003
Pandit, N. R. (1996). The creation of theory: A recent application of the grounded theory method. The qualitative report, 2(4), 1-15. https://doi.org/10.46743/2160-3715/1996.2054
Patton, M. Q. (1999). Enhancing the quality and credibility of qualitative analysis. Health services research, 34(5 Pt 2), 1189.
Perera, S., Ho, C., & Hensher, D. (2020). Resurgence of demand responsive transit services–Insights from BRIDJ trials in inner west of Sydney, Australia. Research in Transportation Economics, 83, 100904. https://doi.org/10.1016/j.retrec.2020.100904
Preston, J., & Rajé, F. (2007). Accessibility, mobility and transport-related social exclusion. Journal of transport geography, 15(3), 151-160. https://doi.org/10.1016/j.jtrangeo.2006.05.002
Ryley, T. J., Stanley, P. A., Enoch, M. P., Zanni, A. M., & Quddus, M. A. (2014). Investigating the contribution of Demand Responsive Transport to a sustainable local public transport system. Research in Transportation Economics, 48, 364-372. https://doi.org/10.1016/j.retrec.2014.09.064
Ryvicker, M., Bollens-Lund, E., & Ornstein, K. A. (2020). Driving status and transportation disadvantage among Medicare beneficiaries. Journal of applied gerontology, 39(9), 935-943. https://doi.org/10.1177/0733464818806834
Schasché, S. E., Sposato, R. G., & Hampl, N. (2022). The dilemma of demand-responsive transport services in rural areas: Conflicting expectations and weak user acceptance. Transport Policy, 126, 43-54. https://doi.org/10.1016/j.tranpol.2022.06.015
Schwanen, T., Lucas, K., Akyelken, N., Solsona, D. C., Carrasco, J.-A., & Neutens, T. (2015). Rethinking the links between social exclusion and transport disadvantage through the lens of social capital. Transportation Research Part A: Policy and Practice, 74, 123-135. https://doi.org/10.1016/j.tra.2015.02.012
Shaheen, S., Stocker, A., Lazarus, J., & Bhattacharyya, A. (2016). RideKC: Bridj Pilot evaluation: impact, operational, and institutional analysis (Transportation Sustainability Research Center (TSRC), UC Berkeley, Issue.
Stanley, J., & Stanley, J. (2021). The school bus: An opportunity for improving rural mobility. Journal of Rural Studies, 88, 337-345. https://doi.org/10.1016/j.jrurstud.2021.08.008
Stone, W., Gray, M., & Hughes, J. (2003). Social capital at work: How family, friends and civic ties relate to labour market outcomes. Australian Institute of Family Studies Melbourne.
Strauss, A., & Corbin, J. M. (1990). Basics of qualitative research: Grounded theory procedures and techniques. Sage Publications, Inc.
Stroope, J. (2021). Active transportation and social capital: The association between walking or biking for transportation and community participation. Preventive medicine, 150, 106666. https://doi.org/10.1016/j.ypmed.2021.106666
Tahlyan, D., Stathopoulos, A., & Maness, M. (2022). Disentangling social capital–Understanding the effect of bonding and bridging on urban activity participation. Transportation research interdisciplinary perspectives, 15, 100629. https://doi.org/10.1016/j.trip.2022.100629
Triangulation, D. S. (2014). The use of triangulation in qualitative research. Oncology nursing forum,
Utsunomiya, K. (2016). Social capital and local public transportation in Japan. Research in Transportation Economics, 59, 434-440. https://doi.org/10.1016/j.retrec.2016.02.001
Velaga, N. R., Nelson, J. D., Wright, S. D., & Farrington, J. D. (2012). The potential role of flexible transport services in enhancing rural public transport provision. Journal of Public Transportation, 15(1), 111-131. https://doi.org/https://doi.org/10.5038/2375-0901.15.1.7
Via. (2022a). Arlington On-Demand. https://ridewithvia.com/wp-content/uploads/2020/06/20210224_casestudy_Arlington_v016-US-Letter.pdf
Via. (2022b). Building better transit — and having fun along the way. https://ridewithvia.com/about
Victor, D. G., Geels, F. W., & Sharpe, S. (2019). Accelerating the low carbon transition.
Wahyuni, H. (2018). THE EFFECT OF SOCIAL CAPITAL ON WELFARE IN INDONESIA. Journal of Indonesian Economy & Business, 33(1).
Weckström, C., Mladenović, M. N., Ullah, W., Nelson, J. D., Givoni, M., & Bussman, S. (2018). User perspectives on emerging mobility services: Ex post analysis of Kutsuplus pilot. Research in transportation business & management, 27, 84-97. https://doi.org/10.1016/j.rtbm.2018.06.003
Wellman, G. C. (2012). Community empowerment and public transportation agencies: a case study analysis of transit agencies' community development initiatives. Community Development, 43(4), 512-526. https://doi.org/https://doi.org/10.1080/15575330.2012.714391
Westervelt, M., Huang, E., Schank, J., Borgman, N., Fuhrer, T., Peppard, C., & Narula-Woods, R. (2018). UpRouted: Exploring Microtransit in the United States. https://www.enotrans.org/eno-resources/uprouted-exploring-microtransit-united-states/
Wilkins, C. H. (2018). Effective engagement requires trust and being trustworthy. Medical Care, 56, S6-S8. https://doi.org/10.1097/MLR.0000000000000953
Wilson, G., & Baldassare, M. (1996). Overall" sense of community" in a suburban region: The effects of localism, privacy, and urbanization. Environment and Behavior, 28(1), 27-43. https://doi.org/https://doi.org/10.1177/0013916596281002
Woodward, C. (2015). Bridj’s Data-Driven Private Bus Fleet Heading to DC. Xconomy https://xconomy.com/boston/2015/02/25/bridjs-data-driven-private-bus-fleet-heading-to-dc/
Woolcock, M. (2002). Social capital in theory and practice: where do we stand. Social capital and economic development: Well-being in developing countries, 1(2), 18-39. https://doi.org/10.4337/9781781950388
Xiao, R., Wang, G., & Wang, M. (2018). Transportation disadvantage and neighborhood sociodemographics: A composite indicator approach to examining social inequalities. Social Indicators Research, 137(1), 29-43.