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研究生: 歐星妤
Ou, Hsing-Yu
論文名稱: 使用不同定價策略之網路化服務營收管理
Pricing in Revenue Management for Differentiated Service Network
指導教授: 李賢得
Lee, Shine-Der
吳植森
Wu, Chin-Sen
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理研究所
Institute of Information Management
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 66
中文關鍵詞: 使用者效用模型網路計價差異式服務
外文關鍵詞: Internet pricing, DiffServ, user utility
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  • 隨著網際網路的成長,網際網路已成為一般大眾生活不可分的一部分,各式多媒體應用服務越趨向多樣化,使得目前網際網路所採用的盡力服務(best effort)已經不能滿足這樣多變化的需求。因此,IETF(Internet Engineering Task Force) 提出以類別為區分的差異式服務網路(differentiated service network, DiffServ)架構來提供網路品質保證。
    在多元網路服務下,給予使用者多選擇的空間和生活或工作上的便利,但也衍生出許多網路頻寬管理的問題。因此學者們認為定價機制是一個適當的行為管理工具,可以用來管理網路壅塞的程度、刺激網路使用率的成長和公平地配置資源給使用者等。目前有許多學者在探討關於網路計價(Internet pricing)的議題,並針對不同的目標提出不同的定價策略,透過個體經濟中的價量關係調整使用者的行為,使網路提供者的收入最大化。在網路頻寬的服務中,學者認為影響收入最主要的因素為價錢和品質,但極少考慮到使用者對品質與價格的回應,因此本研究以網路提供者的角度,加入使用者主動回應需求,來探討當要達到預期的收入時,不同的定價策略,如何透過定價、品質與使用者需求之間相互影響的關係下,對收入產生影響並找出一個對長期營收最佳的定價機制。
    本研究利用NS-2網路模擬軟體,模擬一個具有動態流量變化之差異式服務的網路環境,並使用品質-需求-價格的使用者回應機制,在不同初始負載量下,分析三種定價機制下,各期的需求變化與收入、頻寬利用率、價格變動幅度、負載量以及頻寬配置的公平性模擬結果發現壅塞性定價策略與單一制定價的平均頻寬利用率較高,而二部制定價策略,會因其對使用不足和超過頻寬的使用者均有懲罰的機制,因而使得每期價格變動最高,亦此導致使用者的需求減低。本研究實驗也發現三種定價策略下,皆有較低服務等級會搶占高服務等級的頻寬資源的情形發生,使得公平性減低。在壅塞性定價策略下,透過使用者回應的模式,網路負載量與收入會呈現凹曲線(concave curve)的關係。因此在相同網路頻寬的產能下,ISP業者若採用壅塞性定價策略,可使用超賣的商業策略行為來增加收入,以達到長期營收最佳化的目標。

    The network applications and network users are rising and flourishing, and connecting to the internet is a part of our life today. The internet is being used by business and user communities with diversified quality of service expectations (QoS), leading to applications with different QoS levels requirements. The Internet Engineering Task Force (IETF) has proposed differentiated service (DiffServ) to provide class-based QoS in IP-based networks for traffic management.
    Multiple-service network is a single network that can support a variety of applications and services. However without an appropriate mechanism to encourage end users to use the network properly, over-utilization and congestion are unavoidable. For this problem, it is widely accepted that pricing is a proper tool to manage congestion, encourage network growth and allocation resource to users in a fair manner. Most researches borrowed utility functions, game theory and other concepts from microeconomics to adjust user’s behavior by applying pricing mechanisms and to maximize the Internet service provider’s (ISP) revenue. In the Multiple-service network, the majority of research on revenue management aims at maximizing income through the optimization of services availability and price, little is known about effects of the feedback of quality and price of the users. Therefore, this thesis tries to consider it from both the ISP's point of view and user’s response to study feasibility of long-term revenue optimization under quality feedback consideration and pricing mechanism.
    NS-2 is used to simulate a congested DiffServ network with dynamic flow and user feedback on quality, price and demand under three different pricing schemes. Simulation results show that congestion pricing display a better performance in the aspects of utilization, price variance, offered load and fair resource allocation. The congestion pricing policy with the feedback mechanism also demonstrates a concave curve relationship exists between revenue and offered load. It is expected that a long-term revenue maximization is accomplishable under the suggested scheme.

    Abstract ...I 摘要...II 誌謝...III 目錄...IV 表目錄...VI 圖目錄...VII 第一章 緒論...1 1.1 研究背景...1 1.2 研究動機...2 1.3 研究目的...3 1.4 研究範圍與限制 ...4 1.5 研究流程...5 1.6 論文架構...6 第二章 文獻探討...7 2.1 網路服務的定價策略...7 2.1.1 單一費率定價(Flat-rate Pricing)...7 2.1.2 巴黎地下鐵定價(Paris Metro Pricing, PMP)...8 2.1.3 優先權定價(Priority Pricing)...9 2.1.4 智慧型市場定價(Smart-Market Pricing)...10 2.1.5 預期容量分配定價(Expected Capacity Allocation)...11 2.1.6 壅塞性定價(Congestion pricing) ...11 2.1.7 二部制定價(two-part tariff)...12 2.1.8 各種定價機制優缺點比較...12 2.1.9 小結...14 2.2網際網路服務品質保證...15 2.2.1 網際網路服務品質的定義...15 2.2.2 整合式服務...16 2.2.3 差異式服務(Differentiated Service, DiffServ)...18 2.2.4 小結...20 2.3營收管理...20 2.4 使用者效用模式...21 第三章 研究方法...25 3.1 研究架構...25 3.2 使用者效用模型與決策模式...26 3.2.1 使用者效用模型...26 3.2.2 使用者總效用轉換模式...31 3.2.3 使用者需求量決策模式...32 3.3 ISP業者之定價機制與決策行為...34 3.3.1 ISP業者之定價機制...34 3.3.2 服務提供者的決策行為...38 3.4 網路模擬與環境...39 3.5 小結 ...40 第四章 實驗與數據分析...41 4.1 實驗環境...41 4.1.1 實驗拓樸...41 4.1.2 服務等級參數設定...42 4.2 實驗模擬與定價策略參數設定...43 4.2.1 實驗模擬...43 4.2.2 定價策略參數設定...44 4.3 實驗結果與分析...45 4.3.1 各期負載量需求變化與收入...45 4.3.2 負載量與收入之關係 ...49 4.3.3 每期價格變動幅度...53 4.3.4 每期頻寬利用率...54 4.3.5 頻寬配置的公平性...56 第五章 結論與未來研究方向 ...59 5.1 研究結論...59 5.2 未來研究方向...61 參考文獻...62

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