| 研究生: |
張郁萱 Chang, Yu-Hsuan |
|---|---|
| 論文名稱: |
被羨慕與創新行為:中介與調節效果的測試 Being Envied and Innovative Behavior: Testing the Mediating and Moderating Effects |
| 指導教授: |
史習安
Shih, Hsi-An |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 國際企業研究所 Institute of International Business |
| 論文出版年: | 2020 |
| 畢業學年度: | 108 |
| 語文別: | 英文 |
| 論文頁數: | 87 |
| 中文關鍵詞: | 被羨慕 、知識分享 、責任感 、創新行為 、支持性監督 、零和遊戲 |
| 外文關鍵詞: | Being envied, knowledge sharing, felt responsibility, innovative behavior, supportive supervision, belief in a zero-sum game |
| 相關次數: | 點閱:102 下載:3 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
相互比較是人的天性,特別是在競爭激烈的職場,人們總是透過比他人優秀來證明自己的價值。過去有關職場羨慕的研究,多半以「羨慕他人」之員工為研究主體,探討羨慕對其所造成之影響。然而,本研究認為,職場上的「被羨慕者」多為企業中表現較好的員工,也較可能會企業帶來更多利益,因此,本研究主要探究當員工因有較好表現而被其他同事羨慕時,會對其造成何種影響?除此之外,本研究進一步探討被羨慕者是否會採用積極的行為去消除羨慕,而非透過消極的方法(隱藏自己的能力),並且最終產生對組織有益的行為。本研究以「知識分享」、「責任感」作為中介變數,研究「被羨慕」與「員工創新行為」之關係。另外,本研究亦探討「被羨慕」與「知識分享」及「責任感」間可能的調節效果,並以「零和遊戲」(針對知識分享)、「支持性監督」(針對責任感)為調節變數。
本研究以台灣企業為研究對象,共蒐集 217 份有效問卷。研究結果顯示,「被羨慕」與「知識分享」及「責任感」皆有正向關係,兩者皆會因員工感受到被其他同事羨慕而產生。而員工因被羨慕而產生之「責任感」,會正向中介「被羨慕」與員工「創新行為」之關係。除此之外,員工對「零和遊戲」的信任會調節「被羨慕」與員工「知識分享」之行為。本研究證實,員工對於自己被他人羨慕所表現之舉動能產生組織所期望的行為。
Since envy cannot avoid in the workplace and the being envied employee always the one who contribute more for the organization. Hence, the current study focusing on the perspective of being envied in exploring workplace envy, instead of understanding people who feel envy towards others.
Different from previous researches, we have an optimistic feeling towards the perception of being envy. That is, being envied employees would exhibit the beneficial behavior for the organization instead of hiding their talents. We proposed two mechanisms - knowledge sharing and felt responsibility - bridge being envied and innovative behavior. Also, we further investigate the possible moderators between being envied, knowledge sharing and felt responsibility. Our model is tested by 217 supervisor-subordinate dyads from various industries in Taiwan, such as manufacturing, insurance, and financing. The result of present study indicates that both knowledge sharing and the sense of responsibility will arise when being envied by coworkers. Moreover,being envied is positively related to innovative behavior via felt responsibility. This study sheds light on the how being envied by others influence one’s innovative behavior. And confirmed that belief in a zero-sum game would influence the perception of being envied towards knowledge sharing.
Aulawi, H., Sudirman, I., Suryadi, K., & Govindaraju, R. (2009). Knowledge sharing behavior, antecedent and their impact on the individual innovation capability. Journal of Applied Sciences Research, 5(12), 2238-2246.
Bass, B. M., Avolio, B. J., & Atwater, L. (1996). The transformational and transactional leadership of men and women. Applied psychology, 45(1), 5-34.
Belschak, F. D., & Den Hartog, D. N. (2010). Pro‐self, prosocial, and pro‐organizational foci of proactive behaviour: Differential antecedents and consequences. Journal of Occupational Organizational Psychology, 83(2), 475-498.
Bock, G.-W., Zmud, R. W., Kim, Y.-G., & Lee, J.-N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological factors, and organizational climate. MIS quarterly, 29(1), 87-111.
Chang, C.-H., Ferris, D. L., Johnson, R. E., Rosen, C. C., & Tan, J. A. (2012). Core self-evaluations: A review and evaluation of the literature. Journal of management, 38(1), 81-128.
Cross, T. L., Coleman, L. J., & Terhaar-Yonkers, M. (1991). The social cognition of gifted adolescents in schools: Managing the stigma of giftedness. Journal for the Education of the Gifted, 15(1), 44-55.
Crusius, J., & Lange, J. (2014). What catches the envious eye? Attentional biases within malicious and benign envy. Journal of Experimental Social Psychology, 55, 1-11.
Daubman, K. A., & Sigall, H. (1997). Gender differences in perceptions of how others are affected by self-disclosure of achievement. Sex roles, 37(1-2), 73-89.
Deci, E. L., & Ryan, R. M. (1987). The support of autonomy and the control of behavior. Journal of personality and social psychology, 53(6), 1024.
Duffy, M. K., Scott, K. L., Shaw, J. D., Tepper, B. J., & Aquino, K. (2012a). A social context model of envy and social undermining. Academy of management Journal, 55(3), 643-666.
Duffy, M. K., Scott, K. L., Shaw, J. D., Tepper, B. J., & Aquino, K. (2012b). A social context model of envy and social undermining. Academy of Management Journal, 55(3), 643-666.
Dundes, A. (1992). The evil eye: A casebook (Vol. 2): Univ of Wisconsin Press.
Dunn, J. R., & Schweitzer, M. E. (2004). TOO GOOD TO BE TRUSTED? RELATIVE PERFORMANCE, ENVY AND TRUST. Paper presented at the Academy of Management Proceedings.
Exline, J. J., & Lobel, M. (1999). The perils of outperformance: Sensitivity about being the target of a threatening upward comparison. Psychological bulletin, 125(3), 307-337. doi:10.1037/0033-2909.125.3.307
Exline, J. J., Single, P. B., Lobel, M., & Geyer, A. L. (2004). Glowing praise and the envious gaze: Social dilemmas surrounding the public recognition of achievement. Basic Applied Social Psychology, 26(2-3), 119-130.
Exline, J. J., & Zell, A. L. (2012). Who doesn't want to be envied? Personality correlates of emotional responses to outperformance scenarios. Basic And Applied Social Psychology, 34(3), 236-253.
Festinger, L. (1954). A theory of social comparison processes. Human relations, 7(2), 117-140.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of marketing research, 18(3), 382-388.
Fuller, J. B., Marler, L. E., & Hester, K. (2006). Promoting felt responsibility for constructive change and proactive behavior: Exploring aspects of an elaborated model of work design. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 27(8), 1089-1120.
Hooper, D., Coughlan, J., & Mullen, M. (2008). Structural equation modelling: Guidelines for determining model fit. Articles, 6(1), 53-60.
Janssen, O. (2004). How fairness perceptions make innovative behavior more or less stressful. Journal of Organizational Behavior, 25(2), 201-215.
Kalling, T., & Styhre, A. (2003). Knowledge sharing in organizations.
Kalman, M. E. (1999). The effects of organizational commitment and expected outcomes on the motivation to share discretionary information in a collaborative database: communication dilemmas and other serious games: University of Southern California.
Kanter, R. M. (1988). When a thousand flowers bloom: Structural, collective, and social conditions for innovation in organizations. Knowledge Management and Organisational Design, 10, 93-131.
Kearns, G. S., & Lederer, A. L. (2003). A resource‐based view of strategic IT alignment: how knowledge sharing creates competitive advantage. Decision sciences, 34(1), 1-29.
Khan, A. K., Quratulain, S., & M. Bell, C. (2014). Episodic envy and counterproductive work behaviors: Is more justice always good? Journal of Organizational Behavior, 35(1), 128-144.
Kim, E., & Glomb, T. M. (2014). Victimization of high performers: The roles of envy and work group identification. Journal of Applied Psychology, 99(4), 619.
Klein, W. M. (1997). Objective standards are not enough: affective, self-evaluative, and behavioral responses to social comparison information. Journal of personality and social psychology, 72(4), 763.
Kline, R. B. (2015). Principles and practice of structural equation modeling. New York: Guilford publications.
Kottke, J., & Sharafinski, CE. (1988). Measuring perceived supervisory and organizational support. Educational and psychological Measurement, V 48, 1075–V 1079.
Lange, J., & Crusius, J. (2015). The tango of two deadly sins: The social-functional relation of envy and pride. Journal of personality social psychology, 109(3), 453-472.
Lee, K., Duffy, M. K., Scott, K. L., & Schippers, M. C. (2018). The experience of being envied at work: How being envied shapes employee feelings and motivation. Personnel Psychology, 71(2), 181-200.
Liao, L.-F. (2006). A learning organization perspective on knowledge-sharing behavior and firm innovation. Human Systems Management, 25(4), 227-236.
Lindsey, K. L. (2008). Knowledge sharing barriers. In Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 1491-1501): IGI Global.
Lu, L., Leung, K., & Koch, P. T. (2006). Managerial knowledge sharing: The role of individual, interpersonal, and organizational factors. Management and Organization Review, 2(1), 15-41.
Lu, L., Lin, X., & Leung, K. (2012). Goal orientation and innovative performance: The mediating roles of knowledge sharing and perceived autonomy. Journal of Applied Social Psychology, 42, E180-E197.
Maloney, M. P., & Ward, M. P. (1976). Psychological assessment: A conceptual approach.
Manz, C. C., & Sims Jr, H. P. (1987). Leading workers to lead themselves: The external leadership of self-managing work teams. Administrative science quarterly, 106-129.
Miceli, M., & Castelfranchi, C. (2007). The envious mind. Cognition and emotion, 21(3), 449-479.
Moran, S., & Schweitzer, M. E. (2008). When better is worse: Envy and the use of deception. Negotiation and Conflict Management Research, 1(1), 3-29.
Morrison, E. W., & Phelps, C. C. (1999). Taking charge at work: Extrarole efforts to initiate workplace change. Academy of management Journal, 42(4), 403-419.
Mosquera, P. R. M., Parrott, W. G., & Hurtado de Mendoza, A. (2010). I fear your envy, I rejoice in your coveting: On the ambivalent experience of being envied by others. Journal of personality social psychology, 99(5), 842-854.
Ng, T. W., & Feldman, D. C. (2009). How broadly does education contribute to job performance? Personnel Psychology, 62(1), 89-134.
Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of management Journal, 39(3), 607-634.
Parker, S. K., & Collins, C. G. (2010). Taking stock: Integrating and differentiating multiple proactive behaviors. Journal of management, 36(3), 633-662.
Parks, C. D., Rumble, A. C., & Posey, D. C. (2002). The effects of envy on reciprocation in a social dilemma. Personality and Social Psychology Bulletin, 28(4), 509-520.
Parrott, W. G., & Smith, R. H. (1993). Distinguishing the experiences of envy and jealousy. Journal of personality and social psychology, 64(6), 906.
Paustian‐Underdahl, S. C., Shanock, L. R., Rogelberg, S. G., W. Scott, C., Justice, L., & Altman, D. G. (2013). Antecedents to supportive supervision: An examination of biographical data. Journal of Occupational and Organizational psychology, 86(3), 288-309.
Pierce, J. L., & Gardner, D. G. (2004). Self-esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of management, 30(5), 591-622.
Różycka-Tran, J., Boski, P., & Wojciszke, B. (2015). Belief in a zero-sum game as a social axiom: A 37-nation study. Journal of Cross-Cultural Psychology, 46(4), 525-548.
Richard, H. J., & Oldham, G. (1976). Motivation through the design of work: Test of a theory. Organizational behavior and human performance, 16(2)), 250-279.
Rodriguez Mosquera, P. M., Parrott, W. G., & Hurtado de Mendoza, A. (2010). I fear your envy, I rejoice in your coveting: On the ambivalent experience of being envied by others. Journal of personality and social psychology, 99(5), 842.
Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary educational psychology, 25(1), 54-67.
Salovey, P., & Rodin, J. (1984). Some antecedents and consequences of social-comparison jealousy. Journal of personality and social psychology, 47(4), 780.
Schaubroeck, J., & Lam, S. S. (2004). Comparing lots before and after: Promotion rejectees' invidious reactions to promotees. Organizational Behavior and Human Decision Processes, 94(1), 33-47.
Schoeck, H. (1969). Envy: Liberty Press Boston, MA.
Scott, S. G., & Bruce, R. A. (1994). Creating innovative behavior among R&D professionals: the moderating effect of leadership on the relationship between problem-solving style and innovation. Paper presented at the Proceedings of 1994 IEEE International Engineering Management Conference-IEMC'94.
Seibert, S. E., Wang, G., & Courtright, S. H. (2011). Antecedents and consequences of psychological and team empowerment in organizations: A meta-analytic review. Journal of applied psychology, 96(5), 981.
Seiling, J. G. (2001). The meaning and role of organizational advocacy: Responsibility and accountability in the workplace: Quorum Books.
Singh, M., & Sarkar, A. (2012). The relationship between psychological empowerment and innovative behavior. Journal of Personnel Psychology.
Smith, R. H., & Kim, S. H. (2007). Comprehending envy. Psychological bulletin, 133(1), 46.
Suls, J., Martin, R., & Wheeler, L. (2002). Social comparison: Why, with whom, and with what effect? Current directions in psychological science, 11(5), 159-163.
Tampoe, M. (1993). Motivating knowledge workers—the challenge for the 1990s. Long Range Planning, 26(3), 49-55.
Tesser, A. (1988). Toward a self-evaluation maintenance model of social behavior. In Advances in experimental social psychology (Vol. 21, pp. 181-227): Elsevier.
Treadway, D. C., Yang, J., Bentley, J. R., Williams, L. V., & Reeves, M. (2017). The impact of follower narcissism and LMX perceptions on feeling envied and job performance. The International Journal of Human Resource Management(In press), 1-22.
Van de Ven, N., Zeelenberg, M., & Pieters, R. (2010). Warding off the evil eye: When the fear of being envied increases prosocial behavior. Psychological Science, 21(11), 1671-1677.
Vecchio, R. (2005). Explorations in employee envy: Feeling envious and feeling envied. Cognition & Emotion, 19(1), 69-81.
Vecchio, R. P. (1997). It's not easy being green: Jealousy and envy in the workplace. Leadership: Understanding the dynamics of power and influence in organizations, 542-562.
Veiga, J. F., Baldridge, D. C., & Markóczy, L. (2014). Toward greater understanding of the pernicious effects of workplace envy. The International Journal of Human Resource Management, 25(17), 2364-2381.
Wasko, M. M., & Faraj, S. (2000). “It is what one does”: why people participate and help others in electronic communities of practice. The journal of strategic information systems, 9(2-3), 155-173.
West, M. A., & Farr, J. L. (1989). Innovation at work: Psychological perspectives. Social behaviour.
White, P. H., Sanbonmatsu, D. M., Croyle, R. T., & Smittipatana, S. (2002). Test of socially motivated underachievement:“Letting up” for others. Journal of Experimental Social Psychology, 38(2), 162-169.
Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18(2), 293-321.
Wynn, C. (1982). Responsibility: A potential keystone to effective organizational behavior. Paper presented at the Western Academy of Management Meeting.
Yuan, F., & Woodman, R. W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of management Journal, 53(2), 323-342.
Zuckerman, M., & Allison, S. N. (1976). An objective measure of fear of success: Construction and validation. Journal of Personality Assessment, 40(4), 422-430.