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研究生: 吳岳松
Wu, Yueh-sung
論文名稱: 顧客需求為基之參考設計擷取技術研發
Development of Technology for Customer Requirement-based Reference Design Retrieval
指導教授: 陳裕民
Chen, Yuh-Min
學位類別: 碩士
Master
系所名稱: 電機資訊學院 - 製造工程研究所
Institute of Manufacturing Engineering
論文出版年: 2004
畢業學年度: 92
語文別: 中文
論文頁數: 71
中文關鍵詞: 知識擷取知識管理工程設計
外文關鍵詞: knowledge management, engineering design, Knowledge retrieval
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  • 工程設計為一知識密集之流程,其主要活動包括概念設計、細部設計、工程分析、組裝分析、流程設計以及執行評估。每一活動之執行與完成均需使用到不同層次的工程知識與經驗。這些工程知識與經驗是否能夠有效且即時的分享,對於產品開發時程、成本、品質以及產品的市場競爭力均會造成莫大之影響。因此,有效的提供工程設計人員不同層次之知識擷取模式 (包括顧客需求為基之知識擷取模式、產品功能需求為基之知識擷取模式、功能特徵為基之知識擷取模式以及工程規格為基之知識擷取模式),使得產品資訊與工程知識能有效地被分享與運用,以提昇產品開發與設計之效率,實為工程知識管理活動重要關鍵之一。
    本研究之主要目的在發展一以顧客需求為基之參考設計擷取技術,以協助工程設計人員能依據「顧客需求」之描述從歷史設計案例庫中找尋到最近似之歷史設計案例,以供設計參考,進而協助縮短設計時程與提高設計效率。

    Engineering Design is a knowledge intensive process, including conceptual design, detailed design, engineering analysis, assembly design, process design, and performance evaluation. Each of these tasks involves various aspects of knowledge and experience. Whether this knowledge and experience can be effectively shared is a key factor for increasing product development capability and quality, and also for reducing development cycle time and cost. Consequently, offering engineering designers various query models for retrieving engineering knowledge is one of the most important tasks in engineering knowledge management. Meanwhile, the query models for retrieving engineering knowledge include customer requirement-based knowledge retrieval, functional requirement-based knowledge retrieval, functional feature-based knowledge retrieval, and engineering specification-based knowledge retrieval.
    The objective of the research is to develop a technology for customer requirement-based reference design retrieval to provide engineering designers with easy access to relevant design and other knowledge based on the description of customer requirements.
    The results of this study will enable product information and engineering knowledge sharing in engineering design and subsequently reduce development cycle time and ultimately increase design efficiency.

    論文目錄 第一章 緒論 1 1.1 研究背景 1 1.2 研究動機 2 1.3 研究目的 3 1.4問題分析 4 1.5主要研究項目與研究方法 4 1.6研究發展程序 6 1.7論文大綱 7 第二章 領域與相關技術探討 9 2.1 領域探討 9 2.1.1 知識管理之探討 9 2.1.2工程設計之探討 11 2.2 相關技術之探討 13 2.2.1案例式推理法之探討 13 2.2.2資訊擷取技術之探討 15 2.2.3模糊理論之探討 22 第三章 顧客需求為基之參考設計擷取程序設計 27 3.1工程知識管理架構設計 27 3.2顧客需求為基之參考設計擷取程序設計 30 第四章 顧客需求為基之參考設計擷取技術發展 33 4.1 顧客需求之查詢模式分析與建立 33 4.2歷史設計案例索引結構之定義與建立 39 4.2.1產品設計案例之表達模式設計 40 4.2.2歷史設計案例索引結構定義與建立 42 4.3近似歷史設計案例之搜尋、比對與排序 44 4.3.1專有名詞之相似度比對 45 4.3.2專有名詞之屬性相似度比對 47 4.3.3歷史設計案例之總體相似度計算 50 第五章 顧客需求為基之參考設計擷取機制實作 51 5.1實作介紹 51 5.1.1開發環境介紹 51 5.1.2資料庫建置. 51 5.1.系統實作 57 第六章 結論及未來方向 64 6.1結論及研究成果 64 6.2未來研究方向與建議 65 參考文獻 66 表目錄 表4-1關鍵詞彙集合與詞彙間關聯表 39 圖目錄 圖1-1 研究發展程序圖 7 圖2-1 ABET之工程設計程序圖 12 圖2-2 案例式推理程序圖 15 圖2-3 資訊擷取程序圖 17 圖2-4 詞彙分析流程圖 19 圖2-5 ”外型美觀”之傳統二分法 23 圖2-6 ”外型美觀” 之模糊隸屬函數 24 圖4-1 Conceptual Graphs 之基本結構 34 圖4-2 顧客需求查詢模式之結構化表達法(An Example) 34 圖4-3句法剖析步驟圖 38 圖4-4 產品設計案例模式 40 圖4-5 產品資訊與工程知識之標籤類型 41 圖4-6案例之物件導向模型 42 圖4-7 歷史設計案例索引結構 43 圖4-8屬性比對結構 44 圖4-9 產品及元件名稱為基之歷史設計案例檢索步驟 46 圖4-10 屬性需求程度之模糊集合 49 圖5-1 設計案例之ER-Model 52 圖5-2 歷史設計案例資料表 52 圖5-3 工程知識資料表 53 圖5-4 產品資訊資料表 53 圖5-5 產品資訊標籤資料表 54 圖5-6 特徵為基設計之標籤資料表 54 圖5-7 工程變更之標籤資料表 55 圖5-8 修改及參考設計之標籤資料表 55 圖5-9 Customer Requirement 資料表 56 圖5-10 Component Synonym資料表 56 圖5-11 Attribute Synonym資料表 57 圖5-12 工程設計之需求階層圖(An Example) 58 圖5-13 使用者登入畫面 59 圖5-14 顧客需求描述畫面 59 圖5-15 結構化之顧客需求查詢模式畫面 60 圖5-16 產品屬性之權重選擇畫面 61 圖5-17 元件屬性之權重選擇畫面 61 圖5-18 近似歷史設計案例之相似度計算及排序畫面 62 圖5-19 近似歷史設計案例內容顯示畫面 63

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