過去品質管理系統相關研究多著重於標準條文差異比對，較少同時考量各項差異所涉及資源需求，因而難以提供組織管理階層有效的資源配置依據。本研究以已運行 ISO 9001:2015多年，並規劃導入IATF 16949:2016之電子製造業個案公司為研究對象，探討組織於有限資源下，如何辨識品質管理系統轉型缺口，並建立改善優先順序。
本研究採個案研究法，實際參與個案公司品質管理系統轉型。分析ISO 9001:2015與 IATF 16949:2016條文，共辨識出103項差異，並依性質歸納為「擴充要求」、「加嚴要求」及「特有要求」等三類差異類型。其次，建構「轉型差異檢核表」，將標準條文轉化為包含六項內部稽核核心提問，並以稽核結果作為改善項目篩選依據。
針對篩選後之改善項目，以「認證關鍵性與合規效益」、「合規前置時間」及「組織技術成熟度」三項評估準則評分，評估改善項目的執行優先順序。其中「認證關鍵性與合規效益」依條文屬性分別賦予特有要求、加嚴要求及擴充要求5分、3分及1分，其餘兩項準則依組織資源條件評估，最後以加權得分排序改善項目。個案公司實證結果顯示，特有要求多集中於高分區間。相較之下，加嚴要求與擴充要求涉及既有管理流程之深化與延伸，轉型相對較具挑戰性。
本研究將品質管理系統轉型由經驗判斷轉化為結合條文差異分類、組織現況診斷、量化評估與改善排序之決策模式，協助組織辨識關鍵轉型缺口、作為改善優先順序與資源配置參考，建立具階段性之轉型推進路徑。除可應用於ISO 9001:2015轉型至IATF 16949:2016，亦可作為其他管理系統標準轉換之決策參考。

The rapid development of intelligent, electric, and connected vehicles has significantly elevated quality management requirements imposed by global automotive manufacturers on their supply chains. Consequently, achieving certification to IATF 16949:2016 has become an essential prerequisite for suppliers seeking to enter or sustain their positions in the international market. For organizations that have already established an ISO 9001:2015 quality management system, transitioning to IATF 16949:2016 is not a mere documentation expansion or an administrative procedural addition. Instead, it represents a profound organizational transformation involving management philosophy, process control, technical capability, supply chain integration, and cross-functional execution. This study establishes a structured, resource-oriented decision-support framework that integrates managerial clause classification, process-oriented gap identification via the Turtle Diagram concept, and a quantitative weighted prioritization model. By shifting the perspective from static clause compliance to dynamic resource allocation, the framework provides decision-makers with an objective, data-driven roadmap to optimize improvement sequences under constraints of limited time, human resources, and operational capabilities.

一、 英文部分
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二、 中文部分
1. 林賢德(2023)。《ISO 9001及IATF 16949產品導入過程差異-以母座產品為例》。淡江大學企業管理學系碩士在職專班碩士論文。
2. 徐惠玲(2020)。《汽車品質管理系統IATF16949之稽核規劃與流程分析》。元智大學工業工程與管理學系碩士論文。
3. 陳萬榮 (2006)。《台灣汽車零部件供應鏈品質管理系統轉型之研究》。國立成功大學工程管理研究所碩士論文。
4. 謝億萱(2020) 。《中小企業導入汽車基本品質系統要求之差異評估》。國立虎尾科技大學企業管理系經營管理碩士班碩士論文。
5. 鄭懿蘋 (2018)。《淺談企業推行ISO9001品質管理系統2015年版之現況-以台灣北部區域電子零組件製造業為例》。國立臺灣科技大學管理學院MBA碩士論文。
三、 網路部分
1. About ISO. https://www.iso.org/about-us.html。最後瀏覽日:2026年7月14日。