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研究生: 賴怡慧
lai, evelyn setiawan
論文名稱: 擴增實境式線上購物體驗的探討
A study of AR-based online shopping experience
指導教授: 簡聖芬
Chien, Sheng-Fen
共同指導教授: 鄧怡莘
Deng, Yi-Shin
學位類別: 碩士
Master
系所名稱: 規劃與設計學院 - 創意產業設計研究所
Institute of Creative Industries Design
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 103
中文關鍵詞: 增強現實網路購物體驗網路購物虛擬更衣室
外文關鍵詞: Augmented Reality, Shopping Experience, Online Shopping, Virtual Dressing Room
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  • 為了創造印尼網路購物體驗進一步的層次,因此本研究基於網路環境作為增強現實感 ( AR ) 應用於虛擬更衣室 ( VDR) 。本研究共有三種層次的網絡購物用戶體驗:活動層次(購買,消費,打動人心,上網,家中穿著),行動層次(一切有關試穿,身體穿著),以及操作層次(技術,移動,調整) 。第一項研究表明VDR的正面和負面的反應,根據透過VDR使用者的觀察力幫助研究人員總結幾點建議 。這項發現,用於面試和小組討論,以更好地說明VDR的新設計,具有更好的購物體驗及更好的使用參與度。最後,本研究表明, VDR可以吸引人們並鼓勵消費者採取行動購買產品,然而目前AR技術仍需改進,以提升在網路購物時的滿足和美好的感覺帶來新的購物體驗。關鍵字: 增強現實, 網路購物體驗, 網上購物, 虛擬更衣室。

    Virtual Dressing Room (VDR) as an Augmented Reality (AR)-based web environment draws an opportunity to create better shopping experience in online shopping in Indonesia. This research identifies user experience of online shopping at three levels: the activity level (buying, consumption, impress people, online, dressed at home), the action level (everything that related to try-on, physical try-on), and the operational level (technology, moving, adjust). First study reveals positive and negative feedback of VDR that helps the researcher to summarize several suggestions from participants for better VDR based on their insight. This finding, used for the interview and group discussions to illustrate new designs of better VDR, with better shopping experience and better user engagement. In conclusion, the research demonstrates that VDR may attract people and encourage customers to take action to buy products, while the AR technology still needs improvement to achieve better experience that brings satisfaction and good feeling during online shopping.

    ACKNOWLEDGEMENTS I ABSTRACT II 摘要 III TABLE OF CONTENTS IV LIST OF TABLES VI LIST OF FIGURES VII CHAPTER ONE INTRODUCTION 1 1.1 Motivation 1 1.2 Augmented Reality 2 1.3 Online Retail in Indonesia 3 1.4 Scope and Objectives 4 1.5 Research Question 5 1.6 Research Methodology 6 1.7 Thesis Organization 6 CHAPTER TWO LITERATURE REVIEW 8 2.1 Online Retail Service 8 2.2 Shopping Experience 10 2.3 User Engagement 12 2.4 Concluding Remarks 13 CHAPTER THREE USER EXPERIENCE STUDY - VIRTUAL DRESSING ROOM 14 3.1 Experiment Design 14 3.2 Questionnaire Design 21 3.3 Experimental Procedures 23 3.4 Data Analysis 24 3.5 Study Finding 28 CHAPTER FOUR DESIGN EXPLORATIONS 36 4.1 Participatory Design 36 4.2 Scenario-Based Design 44 4.3 Design Evaluation 49 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 52 5.1 Conclusion 52 5.2 Limitation 54 5.3 Implications and Future Research 55 REFERENCES 56 APPENDIX 1 59 APPENDIX 2 61 APPENDIX 3 75 APPENDIX 4 88 APPENDIX 5 92

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