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研究生: 鄧怡凡
Teng, Yi-Fan
論文名稱: 從指示性遺忘看 Google Effect 的機制
The mechanism behind Google Effect – In the perspective of directed forgetting
指導教授: 林君昱
Lin, Chun-Yu
學位類別: 碩士
Master
系所名稱: 社會科學院 - 心理學系
Department of Psychology
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 97
中文關鍵詞: 谷歌效應指示性遺忘記憶人機互動
外文關鍵詞: Google Effect, directed forgetting, memory, human-computer interaction
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  • 資訊科技的發展,提高了網際網路的可及性,成為我們「觸手可及」的主要外部記憶工具,甚至是一同分擔工作的夥伴,讓我們不需再去費心記憶那些可以寄託給 3C 產品與網際網路的資訊。Sparrow,Liu和 Wegner在 2011 年的研究中發現,當資訊因為儲存於電子產品中而具有唾手可得的可及性時,我們就會比較不記得資訊本身,他們稱這樣的現象為 Google Effect。本研究的主要目的即是試著進一步了解 Google Effect 背後的機制。我們在實驗一中重製了 Sparrow et al. (2011) 中的實驗二,並且成功複製出了刪除組記憶強度高於儲存組的結果。在我們的實驗二中,再加入了控制組,並且針對認知負荷進行操弄,分別用來進一步了解儲存詞及刪除詞間的記憶量差異來源,以及 Google Effect 背後的機制。實驗組中的儲存詞記憶強度比控制組少,但刪除詞記憶強度兩組則沒差,顯示 Google Effect 中儲存詞與刪除詞之間記憶強度差距,可能主要來自於受試者對儲存詞的不複誦或是抑制,且刪除詞並沒有因此在測驗時更容易被提取出來。在我們的實驗中,Google Effect 只產生了損失(cost,指相較於控制組,受試者較不記得儲存詞),但沒有預期中的優勢(benefit,指相較於控制組,受試者可以記得更多刪除詞),這意味著 Google Effect 可能只與記得較少的儲存詞有關。另,我們發現受試者對儲存詞的記憶強度會因為負荷作業而有變差的傾向,顯示造成 Google Effect 損失的機制應該不是受試者對儲存詞進行提取式抑制,而比較可能是造成登錄差異的選擇性複誦。

    The advent of the Internet has made the “cloud” a primary form of external memory. Sparrow, Liu and Wegner (2011) found that if information can be accessed later, people are less likely to remember it. This phenomenon is called the "Google Effect". One of the main goals of the present research is to explore the mechanisms behind Google Effect. In our experiment 1, the second experiment of Sparrow et al.’s research (2011) was successfully replicated, showing that the DELETED group recalled more items than the SAVED group did. In the experiment 2, we added a control group and manipulated the cognitive load. The absence of the benefit of Google Effect suggested that the difference in the recall rates of the SAVED and the DELETED words was mainly due to less SAVED words recalled (higher cost), but not more DELETED words recalled (no benefit). Both DELETED and SAVED words were recalled less in the LOADING block. This results suggested that selective rehearsal is more likely to be the source of Google Effect than retrieval inhibition.

    摘要 I 致謝 VIII 目錄 IX 表目錄 XII 圖目錄 XIII 第一章 研究目的與動機 1 第二章 文獻探討 3 第一節 什麼是 Google Effect? 3 第二節 Google Effect 何以重要 3 第三節 外部記憶對記憶造成的影響:Google Effect 與其他相關研究 5 外部記憶工具讓我們記不得被儲存的資訊 5 外部記憶工具有助於我們更有效率的記得不可再次取得的資訊 7 第四節 Google Effect 與指示性遺忘 10 第五節 指示性遺忘實驗典範 11 列表法 12 項目法 13 第六節 指示性遺忘的機制 13 選擇性複誦 14 提取式抑制 15 指示性遺忘的其他解釋:雙原因論 16 第三章 研究焦點 18 第四章 前導研究一:「儲存」動作的可信度 21 第一節 實驗方法 21 參與者 21 實驗材料 21 實驗設計 22 實驗程序 22 第二節 結果 24 第三節 討論 24 第五章 前導研究二:打字造成的認知負荷 26 第一節 實驗方法 26 參與者 26 實驗設計 26 實驗程序 26 第二節 結果 27 第三節 討論 29 第六章 實驗一 31 第一節 實驗方法 31 參與者 31 實驗程序 31 第二節 結果 31 回想測驗 31 再認測驗 34 第三節 討論 36 成功複製 Google Effect 36 打字速度對 Google Effect 的影響 36 第七章 實驗二 38 第一節 實驗方法 39 參與者 39 實驗材料 39 實驗設計 39 實驗程序 40 第二節 結果 43 回想作業 43 再認作業 48 第三節 討論 54 Google Effect 損失背後的機制 55 Google Effect 的優勢沒有出現的原因 57 第八章 綜合討論 61 第一節 實驗限制 61 跟真實生活脫節 61 實驗方法造成的侷限 62 認知負荷對 Google Effect 造成的影響 63 第二節 未來方向 64 儲存失敗造成的影響 64 處理深度可能對 Google Effect 造成影響 64 利用外在儲存資訊學習的可能性 65 第三節 結論 66 參考文獻 67 附錄 A:前導研究與實驗一閱讀階段用 40 則小知識 73 附錄 B:前導研究與實驗一用作答紙 75 附錄 C:前導研究一指導語 80 附錄 D:前導研究二指導語 82 附錄 E:實驗一指導語 84 附錄 F:實驗二練習實驗用 24 個中文雙字詞 87 附錄 G:實驗二正式實驗用 80 個中文雙字詞 88 附錄 H:實驗二指導語 89 附錄 I:實驗二試後網路問卷截圖 93

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