故障維護至今仍是設施維護管理中主要的維護模式，而故障維護因為其複雜性與急迫性，故須透過相關資訊與資料來支援維護管理，然而在實際執行營運維護管理時卻常因資料量的龐大與資訊的缺漏而造成維護作業浪費大量的人力、時間與金錢。
而建築資訊模型(building information model, BIM)是將建築物生命週期中所產生的資訊以參數化的形式置入3D的模型元件之中，使各元件具備有參與者所需的資訊，這一特性可讓使用者以視覺化的方式取得所需要的資訊，更可避免資訊交付時重複作業或是資訊遺漏等問題發生，故以BIM為架構的資訊交付方式正可以幫助設施維護單位以較經濟與完善的方式取得所需資訊；但從美國實施之經驗，BIM資訊自規劃、設計、營造等生命週期前端的單位傳遞到後端營運維護單位時，常有資訊提供之責任歸屬不清與資訊不完整的問題。其原因是有二：一是因BIM製作之參與者眾多而使資訊來源錯綜複雜，因此如無具體規範將使資訊因為歸屬不清而無法生產或是僅由最終交付單位負起全責；二是資訊需求過於模糊，導致業主難以獲取真正需要資訊。
依循上述之問題，本研究將目標訂為(1)建構故障維護的資訊應用模式與需求分析方法，並(2)形成一套資訊交付之規範與(3)系統化定義資訊歸屬責任。
為實現此目的，本研究乃透過文獻回顧了解BIM在設施維護上之應用與資訊交付之現有研究，並以此為基礎進行分析並建立所需技術與分析方法，而後透過專家訪談與文獻回顧實際了解目前台灣之設施維護實務，以建立設施維護管理之應用架構，從而分析資訊需求，以建立整套資訊交換架構。
而本研究從建築設備常見故障之分析與處理方式為分析資訊需求之依據，並將此需求透過美國工兵團所發展之Construction-Operations Building Information Exchange (COBie)形成資訊交付規範，並以透過IDEF0分析資訊關係與歸屬，以形成整個資訊交付之架構。最後，經案例分析可發現由於故障維護管理有其特殊性，故以本研究所建立之資訊交付模式恰能符合故障維護管理之需求。

According to the experience, the breakdown maintenance is still the primary maintenance type, and the maintainers need adequate information to execute these tasks, but large and complex information makes the breakdown maintenance waste lots of time and money. Through Building Information Model (BIM) to integrate the information is a way to solve the problem, but using BIM to deliver information still faces delivery responsibility unclear and the requirement uncertain, so this research wants to develop a BIM delivery model for the breakdown maintenance to solve these problems.
This research uses the IDEF0 and fishbone diagram to analyze the information requirement of breakdown maintenance, adopts the Construction Operations Building Information Exchange (COBie) to organize these information requirements, and uses IDEF0 to find the information source.
According to the case study, this delivery model can assist the owner and maintainers get the necessary information quickly and conveniently.

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