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研究生: 翁勝修
Wong, Sheng-Siou
論文名稱: 產品善因配適度與善因重視度對購買意願的影響
The moderating of cause significance on product-cause-fit effect
指導教授: 葉桂珍
Yeh, Quey-Jen
共同指導教授: 陳淑惠
Chen, Shu-Hui
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 64
中文關鍵詞: 善因行銷產品善因配適度善因重視度品牌態度
外文關鍵詞: caused-related marketing, product-cause-fit, cause significance, brand attitude
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  • 過去研究發現,有執行善因行銷的企業,會比沒有執行善因行銷的企業更能獲得消費者的青睞,然而應如何尋找與自身企業合適的非營利組織合作,一直是企業實行善因行銷的一道難題,因此,許多學者著手研究產品善因配適度,研究結果顯示,高產品善因配適度可能會讓消費者產生正面的態度;但亦有研究顯示,高產品善因配適度可能會引發消費者對公司動機的懷疑,進而較偏好低產品善因配適度。本研究為了增加可信度,因此選擇兩項產品,亦即橄欖油與機車,並探討以下議題:產品善因配適度與消費者品牌態度之關係,並加入消費者善因重視度為調節變數,以探討對於不同類型的消費者,企業是否應採用不同之產品善因配適度。
    本研究以實驗設計為研究方法,操縱變數為產品善因配適度(高與低)與善因重視度(高與低)。研究結果顯示:1.高產品善因配適度會使消費者對品牌態度產生較正面的影響。2.產品單價較高之企業,對於善因重視度高的消費者,應採用高配適度策略。因此,企業若能先分析目標顧客的善因重視度為高或低,在採用善因行銷時能達到更好的效果。

    In the past, researches show that the companies who have ever done cause-related marketing obtain more customers’ favor than those companies have not. But how to find the most suitable non-profit organization for business partner is always a big problem for companies. Therefore, many researchers investigated in product-cause-fit and stated that it is a key factor to solve the problem. Some researches show that high product-cause-fit brings more positive customers’ attitudes. However, there are some researches showing that high product-cause-fit may cause the customers’ mistrust to company’s motivation and prefer to low product-cause-fit. Consequently, to increase the credibility, this study chooses two products for respective analysis and discuss the question:High or low product-cause-fit brings more customers’ positive attitudes. At the same time, to discuss whether product-cause-fit has different effect for different type of customers, this study uses customers’ cause significance to moderate the relationship between product-cause-fit and brand attitude. In this study, the experimental design is adopted as the research method, including two manipulated variables: product-cause-fit and cause significance. The result shows that 1.High product-cause-fit brings more positive influence on brand attitude. 2. For companies selling high-priced products, it is the best choice to use high product-cause-fit strategy when facing customers of high cause significance.

    中文摘要 I The moderating of cause significance on product-cause-fit effect II 誌謝 V 表目錄 VIII 圖目錄 IX 第壹章 緒論 1 第一節 研究動機 1 第二節 研究目的與研究流程 3 第貳章 文獻回顧 5 第一節 善因行銷 5 第二節 產品與善因之配合 8 第三節 善因重視度 11 第参章 研究方法 13 第一節 研究架構與假設 13 第二節 研究設計 15 第三節 各變數之操作行定義 21 第肆章 資料分析 25 第一節 資料分析方法 25 第二節 樣本資料統計 27 第三節 信度與因素分析 29 第四節 實驗設計操作適當性檢查 32 第五節 假設驗證 33 第五章 結論與建議 45 第一節 結論 45 第二節 研究貢獻 49 第三節 管理意涵 50 第四節 研究限制與後續研究建議 51 參考文獻 52 附錄 正式問卷 56

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