| 研究生: |
江文生 Jiang, Wen-Sheng |
|---|---|
| 論文名稱: |
汽車的個性—應用產品個性概念於汽車設計之研究 Personalities of The Automobile - A Study on Building Personalities in Car Design Process |
| 指導教授: |
何俊亨
Ho, Chun-Heng |
| 學位類別: |
碩士 Master |
| 系所名稱: |
規劃與設計學院 - 工業設計學系 Department of Industrial Design |
| 論文出版年: | 2011 |
| 畢業學年度: | 99 |
| 語文別: | 中文 |
| 論文頁數: | 100 |
| 中文關鍵詞: | 產品個性 、汽車造形設計 、自我一致性 、情感設計 |
| 外文關鍵詞: | product personality, car styling, self-congruence, emotional design |
| 相關次數: | 點閱:88 下載:11 |
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汽車產業由於歷史悠久,是一個極端成熟和競爭激烈的市場。為了增加產品的差異性,汽車的造形設計往往扮演著重要的角色。過往研究顯示,汽車造形的評價主要是依賴人類大腦情感部分的處理。無論如何,汽車作為一個高端複雜的工業產品,同時又是主要的交通工具。在人類的社會文化脈絡上,有著相當的影響。汽車可以表達使用者的生活型態和自我形象,這樣的自我代表性也是汽車和人情感交流上重要的一部分。而目前國內關於汽車造型的情感研究,大部分研究者都嘗試利用感性工學的方法去了解汽車造形和人類情感的關聯性,然而對於汽車造形在自我代表性上對情感產生的影響卻較少著墨。
近年來,有些學者則是透過產品個性(product personality)的研究做為了解產品情感的一個方向。起源於人們往往會用描述人性格的特質去形容產品,藉著這樣做,人在與產品互動的過程中,能夠更容易了解產品,也從中得到較多樂趣。研究也顯示消費者較偏好和自我形象(self concept)相似的產品,也就是與消費者族群自我一致性(self-congruity)高的產品,受到青睞的機率較高。本研究目的在於驗證汽車造型所形成的個性特質,和消費者的自我一致性是否真的會影響喜愛度。藉以證明汽車造型有對於消費者者除了美觀評價上之外的情感脈絡,還有透過汽車表達自我的渴望。而這樣的渴望會影響對汽車的喜好。
由於研究目的希望針對假設進行驗證,因此採用問卷調查的方式來得到一個量化的資料。參考了近年來關於產品個性以及自我一致性的研究方法。並利用焦點團體法篩選汽車圖片樣本和個性特質形容詞。讓受測者使用產品個性特質形容詞對刺激物樣本進行產品個性的評價,再進行自我一致性和喜愛度的評價,最後透過結果分析來驗證假設。
研究結果顯示汽車造型展現的個性特質,與受測者的自我一致性越高。在喜愛度評價上也會出現正面影響。而同一款品牌或是相同級距的汽車,因為外觀上的類似,有可能出現相同的產品個性特質。除此之外,對於汽車的知識背景並不會影響產品個性的評價以及自我一致性的影響力。因此,本研究證明了在汽車造型上進行產品個性的研究是有價值的。一方面補足了感性工學所無法描述到的情感面,另外則是提供了設計師另外一個了解消費者的途徑。
The automobile industry, a long establish history and mature market which is. In order to make differentiation from other trademarks, there is no manufacturers not dedicating their effort on create unique styling on their product variants. Some researchers indicated that car styling is an emotional affair. As a high-end industrial product and probably most popular transportation tools, it is easy to understand the importance of automobile in our social context and how it affects our emotion. Moreover, Cars represent user’s life style and self-image. Beyond the aesthetic side, there are more complicated emotional interactions on car styling with human mind. Carrying and presenting the information with styling, automobile itself act as driver’s avatar. However, the emotional design researches of car styling nowadays more focus on the aesthetic part.
Recently studies show a new perspective of emotional design research, with the concept of product personality. It origins from how human deal with product in a humanly way. It’s easier and happier for people viewing product as human during the interaction. Some researches reveal that consumers prefer the products fit with their self-concept. This self congruence concept may help us figuring out the emotional context on car styling, more than just aesthetic part. This research focused on the product personalities of cars from the styling. We want to verify if the self-congruity concept also valid in car styling field or not. It may offer car designers a new way to understand consumers.
In order to have a general result, this study adopted quantitative way to investigate. In accordance, we use constructive questionnaire in the research. Referred from past studies about product personality and self-congruity we designed the structure of questionnaire. First, the participants were asked to evaluate the stimuli’s personality character. It helps participant being in the mental process we want. Then, they are asked to evaluate the self-congruity and preference.
The result shows that the consumers prefer the automobile with high self-congruity on product personality. It may infer that people indeed favor cars which share the similar personalities with themselves. Moreover, the result of product personality evaluation seems affected by the different styling feature from brand identity and segment. Nevertheless, the knowledge background of automotive reveals no effect on the result. It may refer to the evaluation of car styling is an emotional affair. However, this study indicates that the concept of product personality on car styling is valid. It could not only be used as the complement of the Kansei engineering research, but also help car designers understand the mental model of consumers.
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