研究背景與目的：身為全民健康照護的第一線工作者，專業助人者們的心理健康卻鮮少受到關注。近年來，專業助人者的「悲憫疲倦」（Compassion Fatigue）備受學界重視，其內涵包括職業倦怠（Burnout）與次級創傷壓力（Secondary Traumatic Stress），嚴重情況下甚至會導致助人者的離職；與之相對的概念是「悲憫滿足」（Compassion Satisfaction），也在相關研究中被提出，定義為助人者在專業工作過程中得到之正向感受，目前在國內外學界則仍待充分探討，且尚未有信效度良好的測量工具。因此，本研究目的旨在發展適用於測量專業助人工作者的悲憫滿足量表，以增進對專業助人者工作心理健康的瞭解並幫助他們找到屬於自己的正向優勢。研究方法：本研究第一階段先透過問卷收集65位臺灣專業助人者對悲憫滿足的想法，進行概念分析後找出悲憫滿足的8個子構念並據以編擬題目；第二階段透過230名預試樣本的項目分析與探索性因素分析，確定悲憫滿足為3因素結構；第三階段將472名正式樣本隨機均分，各以236名樣本再次進行題目篩選與模型修飾，驗證悲憫滿足的因素結構。研究結果：最終完成包含「正向信念」、「積極行動」及「自我照顧」三因素，共計20題的悲憫滿足量表。本研究也發現，臺灣專業助人者的悲憫滿足與年齡呈正相關、男性悲憫滿足較女性高及護理師較心理健康照護人員與教職人員低。本研究最後提出建議與限制，藉以作為後續相關研究之參考。

The purpose of this study is to develop a scale suitable for measuring compassion satisfaction among professional helpers, aiming to enhance understanding of the psychological well-being of professional helpers and assist them in identifying their own positive strengths. In the first phase of this study, data was collected through questionnaires from 65 professional helpers in Taiwan to explore their perspectives on compassion satisfaction. Conceptual analysis was conducted and identified 8 sub-constructs of compassion satisfaction, which were then used to formulate scale items. In the second phase, item analysis and exploratory factor analysis were conducted using a pilot sample of 230 participants, and a three-factor structure of compassion satisfaction was presented. In the third phase, the main sample of 472 participants was randomly divided into two groups of 236 each. The first group underwent item selection and model modification, and the second group was used to validate the factor structure of compassion satisfaction. The result shows that the final version of the Compassion Satisfaction Scale comprises three factors: "Positive Beliefs," "Active Engagement," and "Self-Care," totaling 20 items. This study also found that compassion satisfaction among professional helpers in Taiwan is positively correlated with age, higher in males compared to females, lower in nurses compared to mental health caregivers and educators, higher in those with a master’s degree compared to those with a bachelor's degree, and higher in those with more than 10 years of working experience compared to those with 3 to 5 years of experience.

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