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研究生: 林筠臻
Lin, Yun-Chen
論文名稱: 雲端生產進度管理系統建構與排程決策分析
A Study on the Construction of a Cloud-Based Production Progress Management System and Scheduling Decision Analysis
指導教授: 楊大和
Yang, Ta-ho
學位類別: 碩士
Master
系所名稱: 電機資訊學院 - 製造資訊與系統研究所
Institute of Manufacturing Information and Systems
論文出版年: 2026
畢業學年度: 114
語文別: 中文
論文頁數: 145
中文關鍵詞: 雲端生產進度管理系統數位轉型低程式碼/無程式碼平台資訊價值流圖平行機台排程基因演算法田口方法
外文關鍵詞: Cloud-Based Production Progress Management System, Digital Transformation, Low-Code/No-Code Platform, Information Stream Mapping, Parallel-Machine Scheduling, Genetic Algorithm, Taguchi Method
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  • 隨著智慧製造與數位轉型發展,製造業逐漸重視以資料支援現場管理與排程決策。然而,資源有限之中小型製造企業常面臨現場資訊分散、資料紀錄不一致與進度追溯困難等問題,導致生產狀態不易即時掌握,也難以形成可供後續分析與決策支援之資料基礎。本研究以一家工業潤滑油製造企業為案例,建構雲端生產進度管理系統,並進一步發展排程決策分析流程。本研究首先運用資訊價值流圖辨識現行生產資訊流斷點,接著透過低程式碼/無程式碼平台整合 Power Apps、Dataverse、Power Automate 與 Power BI,建立工單建立、製程起迄回報、配方與原料勾選、品檢判定、異常登錄、再製處理與視覺化儀表板等功能,將原本分散於紙本、通訊群組與人工確認中的生產資訊,轉換為具時間戳記、欄位結構與工單關聯之事件資料。系統導入後,再將所累積之事件資料轉換為標準工時、有效工時與固定工單集,並建立具機台適用性限制之平行機台排程模型,進一步考量人力上限、單機不可重疊加工與序列相依清洗時間等實務限制,比較 FCFS、簡單排程規則與基因演算法之績效,並以田口方法檢視 GA 參數設定之影響。研究結果顯示,系統導入後資訊自動化比率由 0% 提升至 75%,中心化比率由 25% 提升至 100%,即時化比率由 25% 提升至 100%,資訊前置時間由 2 小時縮短為 1 小時。排程結果方面,GA 於 12 組情境下平均改善率為 8.89%,且所有情境皆較 FCFS 取得改善,改善範圍介於 2.35% 至 20.75%。田口參數分析結果顯示,建議參數雖可使平均改善率由 8.89% 小幅提升至 8.93%,但平均運算時間由 65 秒增加至 218 秒,顯示原始參數在解品質與運算成本間具有較佳實務平衡。整體而言,本研究建立一套由資訊流改善、雲端資料基礎建構、工時參數轉換至排程方法比較之整合流程。研究貢獻在於說明低程式碼/無程式碼平台可協助資源受限製造企業建立可查詢、可追溯之生產資料基礎,並進一步支援工時分析與排程決策,可作為資源受限之配方型批次製造企業推動生產管理數位化與排程改善之參考。

    With the development of smart manufacturing and digital transformation, manufacturing firms increasingly rely on data to support shop-floor management and scheduling decisions. However, small and medium-sized manufacturing enterprises often face limitations in human resources, information technology capabilities, and system implementation budgets. In such contexts, shop-floor information is often fragmented, inconsistently recorded, and difficult to trace, making it difficult to monitor production status in real time and establish a traceable and analyzable data foundation for subsequent decision support.
    This study focuses on an industrial lubricant manufacturer characterized by high product variety, small-batch production, customized formulas, shared equipment, and product-dependent cleaning requirements. To address these problems, this study constructs a cloud-based production progress management system using a Low-Code/No-Code (LCNC) platform. Information Stream Mapping (iSM) is applied to identify information flow disruptions, and Microsoft Power Apps, Dataverse, Power Automate, and Power BI are integrated to support work order creation, process start and completion recording, inspection judgment, abnormality registration, rework handling, and dashboard visualization.
    After system implementation, the accumulated event data are transformed into standard processing time, effective processing time, and fixed work order sets for scheduling analysis. An eligibility-constrained parallel-machine scheduling model is developed by considering machine eligibility, labor capacity limits, non-overlapping processing constraints, and sequence-dependent cleaning time. First Come First Served (FCFS), simple dispatching rules, and a Genetic Algorithm (GA) are compared under the same fixed work order sets and constraints. In addition, the Taguchi method is applied to analyze the influence of GA parameters.
    The results show that the cloud-based system improves information flow efficiency. The automation ratio increased from 0% to 75%, the centralization ratio increased from 25% to 100%, and the real-time capability ratio increased from 25% to 100%. The information lead time was reduced from two hours to one hour. In the scheduling analysis, the GA achieved an average improvement rate of 8.89% across 12 scenarios compared with FCFS, and all scenarios showed positive improvements ranging from 2.35% to 20.75%. Overall, this study proposes an integrated process from information flow improvement and cloud-based data construction to scheduling method evaluation, which can serve as a practical reference for resource-constrained formula-based batch manufacturers.

    目錄 x 表目錄 xiv 圖目錄 xv 1 緒論 1 1.1 研究背景與動機 1 1.2 研究目的 3 1.3 研究問題 5 1.4 研究架構 6 2 文獻探討 9 2.1 數位轉型 9 2.2 自働生產管理環(Jidoka-JIT Cycle) 10 2.3 iSM 資訊流分析 12 2.4 低程式碼無程式碼(LCNC)平台 16 2.5 批次製程排程問題特性 18 2.6 排程方法比較與基因演算法 20 2.7 田口方法與演算法參數設計 24 2.8 本章小結 25 3 問題分析與研究方法設計 27 3.1 案例公司背景與製程特性 28 3.1.1 案例公司基本資料 28 3.1.2 產品與生產型態 29 3.1.3 計畫生產與立刻生產之差異 29 3.1.4 本研究聚焦之計畫生產攪拌製程 30 3.2 生產進度管理現況分析 31 3.2.1 資訊面問題 32 3.2.2 作業面問題 35 3.2.3 決策面問題 36 3.3 iSM 資訊流斷點辨識 37 3.3.1 現況 iSM 圖繪製 38 3.3.2 資訊流斷點與浪費來源 40 3.3.3 數位化改善需求 41 3.4 改善策略與研究流程 42 3.4.1 先建立資料基礎再進行排程分析 43 3.4.2 LCNC 系統導入策略 43 3.4.3 排程決策分析流程 44 3.5 排程資料與工時參數設計 45 3.5.1 標準工時定義 46 3.5.2 有效工時定義 47 3.5.3 額外工時定義 48 3.5.4 排程模型加工時間設定 48 3.5.5 固定工單集設計原則 49 3.6 具機台適用性限制之平行機台排程問題定義 50 3.6.1 排程對象與問題範疇 50 3.6.2 決策變數:工單排序與機台指派 53 3.6.3 目標函數:最小化最大完工時間 53 3.6.4 限制條件 54 3.7 排程求解與驗證方法設計 56 3.7.1 FCFS 基準方法 56 3.7.2 簡單排程規則設計 57 3.7.3 基因演算法求解設計 58 3.7.4 田口參數設計 60 3.7.5 驗證情境與績效指標設計 62 4 系統建構 63 4.1 系統設計與架構 63 4.2 雲端資料庫與資料同步流程 65 4.3 生產進度管理系統建置 69 4.3.1 工單建立與前置狀態確認 72 4.3.2 現場執行回報與製程起迄時間 73 4.3.3 配方與原料勾選功能 74 4.3.4 品檢判定與異常原因登錄 75 4.3.5 再製處理與執行歷程區分 76 4.3.6 完工確認與歷史工單查詢 77 4.4 Power BI 儀表板建置 79 4.4.1 立刻生產儀表板 80 4.4.2 計畫生產工時儀表板 81 4.4.3 計畫生產品質儀表板 82 4.5 系統導入效益分析 83 4.6 本章小結 85 5 排程決策分析與實證結果 87 5.1 排程資料前處理與固定工單集設計 87 5.1.1 排程資料來源與前處理流程 88 5.1.2 標準工時與有效工時建立 89 5.1.3 固定工單集設計 90 5.1.4 機台適用性與清洗時間設定 91 5.1.5 人力上限與驗證情境設定 92 5.2 基準排程與簡單規則比較 93 5.2.1 FCFS 基準排程設定 94 5.2.2 各排程方法平均績效比較 94 5.2.3 簡單規則結果之管理意涵 95 5.3 基因演算法排程結果分析 96 5.3.1 GA 排程設定與輸出項目 97 5.3.2 GA 與 FCFS、最佳簡單規則之情境比較 98 5.3.3 GA 與 FCFS 之統計檢定與擴充驗證 101 5.3.4 代表情境甘特圖分析 102 5.3.5 GA 排程結果之管理意涵 105 5.4 田口參數分析 107 5.4.1 田口實驗設計 107 5.4.2 信噪比與主效應分析 110 5.4.3 原始參數與田口建議參數比較 114 5.4.4 田口分析之管理意涵 115 5.5 本章小結 116 6 結論與建議 119 6.1 研究結論 119 6.2 未來建議 123 參考文獻 127

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