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研究生: 陳思蓉
Chen, Su-Jung
論文名稱: 以個案研究法分析某醫學中心兒童癌症末期照護服務
Analyzing end-of-life care service system for cancer children in a medical center: Case study method
指導教授: 黃美智
Hang, Mei-Chih
學位類別: 碩士
Master
系所名稱: 醫學院 - 護理學系
Department of Nursing
論文出版年: 2011
畢業學年度: 100
語文別: 中文
論文頁數: 117
中文關鍵詞: 兒童癌症末期照護個案研究法
外文關鍵詞: pediatric, terminal ill cancer, end-of-life care, case study
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  • 99年行政院衛生署統計惡性腫瘤是1-14歲兒童第二大死亡原因,這些病童及家庭都是極需要末期照護的對象,但國內對於兒童癌症末期照護相關資源及研究卻非常缺乏。國內自2004年起試辦「安寧緩和醫療共同照顧模式計劃」,是兒童癌症末期照護的重要資源,安寧共同照護目的是協助原單位照護末期病人,並評估需求轉介至安寧病房。本研究將兒科病房、安寧共同照護與安寧病房視為兒童癌症末期照護體系,目的是了解:(一)兒童癌症末期照護體系內各單位之照護現況;(二)兒癌末期照護體系之運作;(三)醫護人員體認病童及父母的癌末需求與矛盾;(四)各單位照護過程的困難;(五)對現況改善的建議。本研究採個案研究法,藉由多元資料收集方式,以南部某醫學中心的兒童癌症末期照護服務體系為個案,回顧2009-2011年之兒科病例,搜集曾經歷兒科病房、安寧共同照護及安寧病房的末期照護服務體系之癌症病童資料共得三位,以病童經歷為訪談引導案例,深度訪談病童母親一位、兒科醫護人員七位、安寧共同照護個管師二位及安寧病房醫護人員七位,並收集各單位相關網站、檔案夾及資料庫內容,以歸納分析的手法,統整出體系內各單位末期照護能力、單位間的合作性、照護癌末病童的困難及建議,深入了解兒童癌症末期照護服務體系的運作及照護情形。
    研究結果呈現(一)體系內單位照護現況:兒科病房屬綜合急性病房,與安寧病房及安寧共同照護比較下,對癌症末期照護的知識、訓練、經驗及資源都較缺乏,安寧共同照護及安寧病房是包含身心靈三方面,兒科病房因能力、人力及環境的不足,使得照護提供難達理想。(二)體系運作:兒童癌症末期照護服務體系的啟動是源自於小兒科病房照會安寧共同照護協助,經指導與評估後,視情況及需要轉介至安寧病房照護。(三)醫護人員體認病童及父母的癌末需求與矛盾:醫護人員認為病童的需求是「自主隱私需兼顧」,父母的矛盾在於「擔憂嗎啡使用」、「死亡議題難談論」,最終期待是病童平安的往生。(四)各單位照護過程的困難:1.共同困難在於不易與病童溝通;2.兒科病房指出感到本身對「父母情緒難承受」,對病童「往生不順產內疚」,對病房「資源有限難發揮」;3.安寧共同照護主要是在於與病童「互動生澀難建立」、「父母哀傷難消化」;4.安寧病房提出對病童父母「未老先衰難安慰」,照護過程「缺乏經驗壓力大」、「病童惡化感遺憾」。(五)現況改善的建議:各單位建議加強兒科醫護人員對末期照護的知識及技能。
    從研究中發現兒科病房是體系運作的起源,故研究建議加強兒童癌症末期照護教育及建立兒童癌症末期個案討論會,促進醫護人員的討論及情緒分享,不但可以增加照護的能力,也可提高對末期照護的敏感度。並納入兒童心理專業人員於體系中,增進專業人員溝通的能力。

    Cancer is the leading cause of non-accidental death in childhood. However, the resources and studies about end-of-life care of terminal ill cancer children in Taiwan has been lack. Hospice ward and hospice shared-care are the resources of end-of-life care for terminal ill cancer children. In this study, the construction of cancer children end-of-life care service system consisted of pediatric ward, hospice ward, and hospice shared-care. The study aims to explore the following questions: 1.What were the services provided by the three units? 2. How the system in the units worked out? 3. What were the staffs’ experience to empathize the needs of terminal ill cancer children and their parents? 4. What were the difficulties of the staffs within the system when provided the end-of-care services? 5. What were the suggestions of the staffs within the system provided the end-of-care for the terminal ill cancer children?
    Using case study method, the terminal end-of-life care system for terminal ill cancer children in a medical center at south Taiwan was chosen as a case. Researcher picked up three children who had the experience of the combine care among pediatric ward, hospice ward, and hospice shared-care in 2009-2011. The researcher took their care history by chart review. The care history was used as a part of interview guide. There were one child’s mother, seven pediatric staffs, two hospice shared-care staffs, and seven hospice ward staffs were interviewed. Also, documents from the web site, official files, and data base of the three units were collected.
    Study results shown: 1. The staffs of pediatric ward had less knowledge, training, experience and resources of terminal ill cancer care than the staffs of hospice ward and hospice shared-care. 2. The initiate care of the service system is the hospice shared-care consultation by pediatric ward. After the assessment and evaluation, they referred the children to hospice ward according to their situation. 3. The staffs thought that the children needed privacy and autonomy, parents worried about using of morphine on children and difficult to discuss death/dying issue with them. 4. The same difficulty of three units was communicating with children. The pediatric ward staffs pointed out it was hard to take care parents’ emotion when facing the children died uncomfortable, which lead the parents feel guilt. They also mentioned the lack of the end-of-life care resources. The hospice shared-care staffs said it was hard to build the relationship with children and it was hard to comfort parents’ sorrow. The hospice ward staffs said it was tough to console with parents, when they felt stressful in the caring process due to lack of experience. They felt sorry when children’s condition getting worse. 5. The suggestions of the three units were enhancing end-of-life care knowledge and skills of the pediatric staffs.
    The study suggests that adding education of end-of-life care for terminal ill cancer children to the pediatric staffs and setting up case conference is essential.

    目錄 摘要 I ABSTRACT III 誌謝 V 目錄 VI 圖目錄 VIII 表目錄 VIII 附錄 IX 第一章 緒論 1 第一節 研究動機與重要性 1 第二節 研究問題與研究目的 2 第三節 名詞定義 3 第二章 文獻查證 4 第一節 安寧療護之起源與服務對象 4 第二節 國內現有安寧療護資源 6 第三節 國內外兒童安寧療護之特性與現況 8 第四節 國內現階段兒童癌症末期照護 10 第五節 末期照護中家屬及醫護人員之需求與壓力 12 第六節 個案研究法 13 第三章 研究方法 18 第一節 研究方法的選擇 18 第二節 研究場域及對象 18 第三節 研究者之背景與角色 19 第四節 資料收集及研究流程 21 第五節 資料分析方法與撰寫結構 26 第六節 研究之嚴謹度 28 第七節 研究倫理考量 30 第四章 研究結果 33 第一節 兒童癌症末期照護體系 33 第二節 兒童癌症末期照護體系運作 59 第三節 醫護人員體認病童及父母的癌末需求與矛盾 65 第四節 各單位照護上的困難 69 第五節 各單位改善建議 76 第五章 討論 85 第一節 國內外兒童癌症末期照護現況 85 第二節 醫護人員的壓力 86 第三節 病童溝通及討論死亡議題的困境 88 第六章 結論及建議 90 第一節 結論 90 第二節 研究結果之應用與建議 91 第三節 研究限制與研究建議 92 中文參考文獻 95 英文參考文獻 102 圖目錄 圖3-1 兒童癌症末期照護服務體系運作模式 19 圖3-2 研究流程圖 25 圖4-1 兒科病房照會安寧共同照護流程圖 46 圖4-2 體系運作聯結圖 59 表目錄 表3-1 研究者專業背景經歷 20 表3-2 研究資料來源及代碼總表 23 表3-3 「安寧共同照護的現況及困難」的意義單元與歸納之主題 27 表3-4 嚴謹度之運用手法 29 表4-1 單位描述項目及內涵 33 表4-2 兒科病房兒癌末期照護現況表 35 表4-3 安寧共同照護兒癌末期照護現況表 47 表4-4 安寧病房兒癌末期照護現況表 52 表4-5 各單位對兒童癌症末期照護現況一覽表 58 表4-6各單位自述主要之困難 76 表4-7 各單位對兒童癌症末期照護改善之建議 84 附錄 附錄一 人體試驗委員會同意臨床試驗證明書 109 附錄二 引索案例簡介 110 附錄三 訪談大綱 113 附錄四 受試者同意書 114

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