工作要求—資源模式出現以後，許多學者相繼以此理論延伸探討工作環境對員工之影響因素。當組織提供員工適當的工作環境(例如來自同事、主管以及組織的支持等)，員工自身也具備充足的個人資源(例如自我效能、樂觀、積極以及回復力等)，員工對於自身的工作角色得以更加投入，並更容易付出額外努力，做出工作角色外卻又符合組織期待之主動行為。本研究之目的即在探討台灣員工：(1)工作環境支持對於員工工作投入之影響。(2)個人資源對於員工工作投入之影響(3)工作資源與個人資源對角色外主動行為之影響(4)工作資源與個人資源透過工作投入對角色外主動行為之影響。
本研究以在台灣正式工作滿一年以上經驗之員工為對象，進行問卷調查，共計回收664份問卷，有效問卷共計587份，有效回收率88.4%。透過測量模型分析、結構模型分析與中介效果分析等統計方法對資料進行分析與彙整，獲得結論如下：
一、工作資源之「同事支持」、「認知組織支持」、「與主管關係」對「工作投入」有正向關聯。
二、個人資源之「心理資本」對「工作投入」有正向關聯。
三、「同事支持」與「心理資本」對角色外行為之「協助行為」與「建言行為」分別有正向關聯。
四、「工作投入」在「同事支持」、「認知組織支持」、「與主管關係」、「心理資本」與「協助行為」以及「建言行為」之間有中介效果。

Many researchers have verified the Job Demand–Resources Model since it was proposed. Base on the theory, the purpose of the study is to explore: (1) The relationship between Job resources and work engagement. (2) The relationship between personal resources and work engagement. (3) The relationship between job resources, personal resources, and extra-role behavior. (4) The mediating role of work engagement between job resources, personal resources, and extra-role behavior. The independent variables are coworker support, LMX, and perceived organizational support, the dependent variables are helping behavior and voice behavior, and the mediating variable is work engagement. The research method used was structural equation modeling to analyze the results of the questionnaire, given to people with formal work experience more than one year. A total of 664 questionnaires were issued online, and 587 questionnaires were valid. The percentage was 88.4%. Base on the results, we concluded that: (1) Employees’ job resources has a significantly positive effect on work engagement separately. (2) Employees’ personal resource has a significantly positive effect on work engagement. (3) Employees’ coworker support and psychological capital has a significantly positive effect on helping behavior and voice behavior separately. (4) Employees’ work engagement has a significantly mediated effect between job resources, personal resources, and extra-role behavior.

中文部分

關秉寅、詹傑勝（2016）。台灣教育長期追蹤資料庫電子報第21期。2018年5月18日取自http://tepsb.nccu.edu.tw/download/TEPS-B_epaper_no21.pdf

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