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研究生: 周志明
Chou, Chih-Ming
論文名稱: 結合大語言模型與知識圖譜之工程規範智慧審查系統: 數位轉型與動態能力觀點
An Intelligent Engineering Code Compliance Checking System Integrating Large Language Models and Knowledge Graphs: Perspectives from Digital Transformation and Dynamic Capabilities
指導教授: 王惠嘉
Wang, Hui-Chia
學位類別: 碩士
Master
系所名稱: 管理學院 - 高階管理碩士在職專班(EMBA)
Executive Master of Business Administration (EMBA)
論文出版年: 2026
畢業學年度: 114
語文別: 中文
論文頁數: 76
中文關鍵詞: 大語言模型數位轉型知識圖譜動態能力
外文關鍵詞: Large Language Models, Knowledge Graphs, Automated Compliance Checking, Digital Transformation, Dynamic Capabilities, Engineering Codes
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  • 本研究聚焦於當代高科技工業設施建造時,面臨海量且繁瑣之設計法規的知識管理痛點,指出傳統依賴專家人力審查的模式已遭逢人才斷層的瓶頸。為解決此困境,本研究結合大型語言模型(Large Language Model, LLM)微調技術,開發一套能自動閱讀、精準分類並結構化輸出的輔查系統。以 M 集團專案為實證對象,將專家的隱性經驗轉化為外顯知識圖譜,為工程業界提供數位轉型方案與建立動態能力的基礎。在前處理階段,實施機密資訊遮罩、視覺語言模型文本重建,並採用 7:3 比例的真實與生成樣本擴增策略以克服企業資料稀缺的限制。在核心分類上,選用 LLaMA 3.1 8B 模型進行階層式句子與實體分類,並將結構化數據匯入圖資料庫建構知識圖譜。最終將技術整合至圖形化介面,實現自動產出檢核表與關聯拓撲圖。
    實作結果顯示,樣本擴增(Data Augmentation)策略大幅降低了企業導入 AI 的門檻。針對實體細部子領域分類準確率較低的問題,本研究提出動態提示工程、雙重檢核機制與未分類(Unclassified)容錯設計等優化策略。為客觀評估系統導入成效,本研究採量化績效指標與質化訪談編碼之雙軌評估設計,實務測試證實,系統能極大化法規處理與跨部門分派的效率,並透過知識圖譜視覺化有效打破資訊孤島,充分展現了組織在專案管理中感知與掌握合規風險的動態能力。實務上,系統透過人機協作機制促成審查決策前移,並將經驗教訓(Lessons Learned)持續反饋至模型中,落實企業內部隱性知識的外顯化與動態擴增來達成有效的知識管理。未來研究可進一步擴展跨行業規範比較與指令複雜度的系統性實驗,確保企業在快速變動環境下,能透過數位轉型與動態能力的實踐維持長期的競爭優勢。

    Engineering projects such as semiconductor manufacturing require precise compliance with vast, evolving design codes, yet traditional review remains dependent on scarce senior engineering talent-as exemplified by M Group's expansion into semiconductor manufacturing. This study proposes a hybrid system, the Augmented Engineering Review (AER) framework, integrating large language models (LLMs) with LoRA fine-tuning and knowledge graphs to automatically classify regulatory text, generate checklists, and visualize cross-domain code relationships.
    Grounded in Dynamic Capabilities Theory (Teece, 2007), the system's synonym-expansion, LLM classification, and human-in-the-loop mechanisms map onto sensing, seizing, and transforming capabilities. Trained on a 70:30 ratio of authentic-to-synthetic data on on-premises hardware, the classification pipeline evolved from word-level BERT to sentence-level MPNet to a final LLaMA 3.1 8B configuration achieving 87.47% accuracy on large-domain classification and 70% on subdomains, versus 68%/42% for an unfine-tuned baseline.
    A/B testing showed processing time falling from 1-4 hours to about 3 minutes per document and decision confidence rising from 3.2 to 4.6. Qualitative findings indicated reduced inter-departmental ambiguity, conflicts surfaced via knowledge-graph visualization, and increased trust via an “Unclassified” fail-safe mechanism.
    These findings suggest competitive advantage may depend more on data representativeness than volume, and that AI can transform workflows by relocating neglected decisions earlier in the process. The approach lowers the resource threshold for AI adoption among small and mid-sized firms, though limitations include single-enterprise data and limited sample sizes, pointing toward cross-industry and longitudinal study.

    摘要I AbstractII 致謝X 目錄XI 表目錄XIII 圖目錄XIV 第一章 緒論1 第一節 研究背景與動機1 第二節 研究目的與問題3 第三節 研究範圍4 第二章 文獻探討6 第一節 一般資料檢索與知識圖譜建構之發展6 第二節 自動化合規檢查之演進與挑戰7 第三節 自然語言處理於規範資訊擷取之應用8 第四節 預訓練語言模型於工程與法規領域之應用8 第五節 語言模型於自動化合規檢查之突破與挑戰9 第六節 動態能力理論之前人探討11 第七節 現行規範處理系統之比較與數位轉型觀點11 第三章 研究方法14 第一節 研究架構14 第二節 研究流程17 第三節 資料前處理與小樣本擴增策略18 第四節 領域同義詞擴增與關鍵資訊擷取20 第五節 模型分類策略之演進21 第六節 知識圖譜建構與資料視覺化22 第四章 研究發現25 第一節 克服資料稀缺:以樣本擴增學習效益25 第二節 突破檢索盲區:同義詞擴增與語意抓取之測試與轉向26 第三節 精準領域分派:階層式大語言模型分類效能評估28 第四節 實體子領域誤判之根因分析與優化策略30 第五節 人機協作機制與未分類防呆設計31 第六節 知識圖譜於工程決策與風險評估之實務應用32 第七節 模型分類結果與根因探討33 第八節 系統操作介面設計與應用35 第九節 實務效益分析:自動化檢核表與精準派工40 第五章 討論與建議49 第一節 理論意涵49 第二節 實務意涵51 第三節 研究限制53 第四節 未來研究建議55 參考文獻58

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