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研究生: 蓋瑞特
Clarke, Garret
論文名稱: Factors Affecting the Implementation of Crowd Sourcing
Factors Affecting the Implementation of Crowd Sourcing
指導教授: 張紹基
Chang, Shao-Chi
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士班
Institute of International Management (IIMBA--Master)
論文出版年: 2009
畢業學年度: 97
語文別: 英文
論文頁數: 96
外文關鍵詞: Crowdsourcing, Micro-stock photography., Web 2.0
相關次數: 點閱:90下載:2
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  • This thesis defines the business model known as crowdsourcing. The literature review provides an in depth analysis of this phenomenon based on literature from Howe, Brabham and other leading writers on this subject. The idea is also defined through using the examples of Istockphoto, Innocentive and Threadless. In order to fully understand the ideas behind this business model and the companies that utilize it, the theoretical underpinnings have been linked mainly with the work of Surowiecki, Von Hippel and Tapscott (Eric Von Hippel, 2005; Surowiecki, 2004; Tapscott & Williams, 2006). This provides the theoretical support in order to understand collective intelligence and the benefits form user interaction.
    The data collection is a two prong qualitative approach where interviews and observational data were used in to help identify factors that affect the implementation of crowdsourcing. A conceptual model has been developed in order to understand the factors involved with this business model. The final result revolves heavily around the idea of community development

    This thesis defines the business model known as crowdsourcing. The literature review provides an in depth analysis of this phenomenon based on literature from Howe, Brabham and other leading writers on this subject. The idea is also defined through using the examples of Istockphoto, Innocentive and Threadless. In order to fully understand the ideas behind this business model and the companies that utilize it, the theoretical underpinnings have been linked mainly with the work of Surowiecki, Von Hippel and Tapscott (Eric Von Hippel, 2005; Surowiecki, 2004; Tapscott & Williams, 2006). This provides the theoretical support in order to understand collective intelligence and the benefits form user interaction.
    The data collection is a two prong qualitative approach where interviews and observational data were used in to help identify factors that affect the implementation of crowdsourcing. A conceptual model has been developed in order to understand the factors involved with this business model. The final result revolves heavily around the idea of community development

    TABLE OF CONTENTS ACKNOWLEDGEMENTS I ABSTRACT II TABLE OF CONTENTS III LIST OF TABLES VI LIST OF FIGURES VII CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Question. 5 1.3 Research Structure. 5 1.4 Conclusion. 6 CHAPTER TWO LITERATURE REVIEW 7 2.1 Introduction to Crowdsourcing. 8 2.2 Definition of Crowdsourcing. 8 2.3 Crowdsourcing in Practice. 10 2.3.1 InnoCentive. 11 2.3.2 Threadless. 13 2.3.3 Istockphoto.com. 17 2.4 The Stock Photography Industry. 19 2.4.1 History. 19 2.4.2 Industry Change. 22 2.4.3 The Microstock Agency. 25 2.5 Theoretical Data. 26 2.5.1 Collective Intelligence. 26 2.5.2 Communities. 28 2.6 Conclusion. 30 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 32 3.1 Introduction. 32 3.2 Structure of Research. 33 3.3 Qualitative Research Methods. 33 3.4 Observational Research. 34 3.5 In-depth Interview. 36 3.5.1 Sample. 37 3.5.2 Primary Interviews. 38 3.5.3 Secondary Interviews. 40 3.5.4 Observational Research. 42 3.6 Conclusion. 42 CHAPTER FOUR RESEARCH FINDINGS 44 4.1 Agency Distinction. 44 4.1.1 Lead Agencies. 45 4.1.2 Intermediate Agencies. 46 4.1.3 Low User Agencies. 47 4.2 Construct Development. 47 4.3 Community Development. 48 4.3.1 Community Development Construct. 49 4.3.2 Community Development Factors. 52 4.3.3 Conclusion. 61 4.4 Personal Attributes. 61 4.5 User Interaction. 66 CHAPTER FIVE CONCLUSION 73 5.1 Conclusion. 73 5.2 Contributions. 74 5.3 Limitations. 74 5.4 Future Research. 75 REFERENCES 77 APPENDICES 79 Appendix 1: Community Development 79 Appendix 2: Personal Attributes 86 Appendix 3: User Interaction 90 Appendix 4: Questionnaire Guideline 95 LIST OF TABLES Table 4-1 Lead Agencies Sorted by Alexa Ranking 45 Table 4-2 Intermediate Agencies Sorted by Alexa Ranking 46 Table 4-3 Low User Agencies 47 Table 4-4 Interview Data: Community 49 Table 4-5 Community Development Observational Data 51 Table 4-6 Blog/Newsletter Interview Data 54 Table 4-7 Observational Percentages: Blog/Newsletter 55 Table 4-8 Interview Data on Resources 56 Table 4-9 Observational Data Percentages: Resources 56 Table 4-10 Observational Percentages: Featured Member 58 Table 4-11 Interview Data: Forum 59 Table 4-12 Personal Attributes Observational Data 62 Table 4-13 Observational Percentages: Biography 64 Table 4-14 Observational Percentages: Icons 65 Table 4-15 Interview Data: User Interaction 66 Table 4-16 Observational Data: User Interaction 68 Table 4-17 Observational Percentages: Email 70 Table 4-18 Observational Percentages: Comments 70 Table 4-19 Observational Percentages: Networking 71 Table 4-20 Observational Percentages: Critique 72 LIST OF FIGURES Figure 1-1.Structure of research 6 Figure 2-1. Film cost breakdown 21 Figure 3-1. Structure of research 33 Figure 4-1. Distribution of Forum Contributions 60 Figure 4-2. Community development 61 Figure 4-3. Personal attributes 66 Figure 4-4. User Interaction 72 Figure 5-1. Factors Affecting Crowdsourcing 74

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