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研究生： 丁晧元
Ting, Hau-Yuan
論文名稱： 無線射頻系統準備度研究－架構、應用與個案研討
A Study of RFID Readiness–Framework, Application and Case Investigation
指導教授： 呂執中
Lyu, Jhih-Jhong
學位類別： 碩士
Master
系所名稱： 管理學院 - 資訊管理研究所
Institute of Information Management
論文出版年： 2006
畢業學年度： 94
語文別： 英文
論文頁數： 55
中文關鍵詞： 無線射頻辨識 、供應鏈 、架構
外文關鍵詞： Framework, RFID, Supply Chain
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    • 無線射頻辨識（Radio Frequency Identification, RFID）是一種透過無線射頻的自動辨識技術，可以用來即時取得或傳送資料。它對許多產業而言，除了是一項資訊科技的應用外，也改變了企業的經營模式與作業流程。車輛產業是導入RFID的先驅產業之一，RFID在車輛產業的應用包含了減少週期時間、更有效的控制組裝流程與加強配送與運輸的管理。許多車輛製造廠未來更計畫利用RFID作為生產物流追蹤的工具，這使得車輛產業的供應鏈在未來幾年會有十分大的變化。
    要透過RFID去連接車輛供應鏈中供應商、製造商與銷售商之間資訊流的第一步就是去衡量對於導入RFID的準備度。為了要協助企業能評量其對於RFID需求與能力，本研究透過文獻整理出一個包含科技、組織與環境（TOE）三方面的架構，每項架構又各自含有兩個指標。本研究並利用車輛產業中的車輛製造廠與車輛零組件製造廠為例說明該架構運用的方式。本研究以此評估架構為基礎，利用32間車輛產業廠商的資料來瞭解車輛產業RFID導入現況並檢視TOE三方面之聯結。研究結果顯示本研究架構可以協助企業評估其RFID的準備度，且此架構的組織、環境與科技三個構面彼此統計相關。另外，本研究也驗證了研究架構中六個指標中的期待價值、主管支持度與網路基礎建設對企業導入RFID的意願是顯著有影響的。
    企業導入RFID所牽涉層面廣泛且程序複雜，而本研究所建構之評估模式，旨在提供企業一系統化的衡量模式。本研究也建議，未來企業可視供應鏈上下遊情況適度調整評估準則，以讓此評估模式更具實務性。

    Radio Frequency Identification (RFID) is a technology that may change the nature of many industries. RFID refers to a branch of automatic identification technologies in which radio frequencies are used to capture and to transmit data. The automotive industry is one of the pioneer industries which already use RFID technology in a variety of applications. RFID technology can reduce cycle time, control assembly process more effectively, and improve the distribution and transportation management. Many auto parts manufacturers are also deploying RFID technology for tracking these products in the operation and logistics process, the supply chains in auto industry are therefore under paradigm shift in the next few years.
    To measure the RFID-readiness in the automotive industry is the first step to integrate its information flow among the suppliers, the manufacturers and the retailers. This research formulates a framework, covering organization, environment, and technology, with two metrics for each facet. The proposed framework is justified by a case for illustration purpose of how to apply it in automotive manufacturers, and parts manufacturers. The RFID readiness is also tested on a dataset of 32 firms in the automotive industry. This research verified that the technology context, organization context, and environment context are associated with each other and value expected, managers’ commitment, and network infrastructure are the key factors influence the intent of adopting RFID in the industry.
    In summary, a systematical method is proposed to evaluate RFID readiness, which is based on an integrative theoretical framework using TOE theory. New enhancements would be referred to further adoption of the methodology to the RFID area in supply chain operation and apply to other industries to make the metrics more reliable.

    Table of Contents CHAPTER 1 Introduction 1 1-1 Motivation 1 1-2 Research objectives 2 1-3 Scope 2 1-4 Research process 3 1-5 Thesis structure 4 CHAPTER 2 Literature Review 5 2-1 Overview of the RFID 5 2-2 RFID and supply chain visibility 9 2-3 E-readiness 13 2-4 Critical factors of RFID adoption 15 CHAPTER 3 Proposed Framework 24 3-1 Framework to evaluate RFID readiness 24 3-2 Metrics of the framework 28 3-3 Case illustration 30 3-4 Discussion 33 3-5 Managerial implications 33 CHAPTER 4 Empirical Investigation of the RFID readiness 38 4-1 Research model of the RFID readiness 38 4-2 Research methodology 42 4-2-1 Data and sample 42 4-2-2 Operationalization of the constructs 42 4-2-3 Data reliability 43 4-3 Empirical analysis 43 4-4 Discussion 44 4-5 Managerial implications 46 CHAPTER 5 Conclusions 48 5-1 Conclusions 48 5-2 Future research 48 References 50 Appendix A: Questionnaire 54

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    Websites
    1. Taiwan Transportation Vehicle Manufacturers Association：
    http://www.ttvma.org.tw

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