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研究生: 黃侑勛
Huang, Yuhsun
論文名稱: 區塊鏈技術應用於台灣藥廠供應鏈上的可行性評估研究
A Feasibility Assessment Study of Applying Blockchain Technology to the Supply Chain of Taiwanese Pharmaceutical Manufacturers
指導教授: 張紹基
Chang, Shao-Chi
學位類別: 碩士
Master
系所名稱: 管理學院 - 經營管理碩士學位學程(AMBA)
Advanced Master of Business Administration (AMBA)
論文出版年: 2026
畢業學年度: 114
語文別: 中文
論文頁數: 156
中文關鍵詞: 區塊鏈技術台灣製藥供應鏈供應鏈治理
外文關鍵詞: blockchain technology, Taiwan’s pharmaceutical supply chains, implementation feasibility, supply chain governance, qualitative research
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  • 隨著科技快速發展,數位轉型已成為企業提升營運效率與維持競爭力的重要途徑。製藥產業具有高度法規要求、產品安全責任重大及供應鏈關係複雜等特性,從原料採購、生產製造、倉儲配送至最終使用者,涉及多元利害關係人與跨組織協作。因此,如何提升供應鏈資訊的透明度、產品流向的可追溯性,以及各參與者之間的協作效率,已成為製藥產業推動數位轉型時的重要課題。藥廠在供應鏈實務運作上仍面臨許多挑戰,包括上下游資訊不對稱、企業間資訊系統異質、跨組織資料共享不易、原料交期不確定,以及產品於運輸與流通過程中可能遭受偽造或非法竄改等問題。這些問題不僅可能影響供應鏈的穩定性與營運效率,也可能對藥品品質、產品安全及消費者信任造成威脅。若供應鏈交易與物流資訊能夠更有效地整合與驗證,除有助於改善供應鏈管理與產品追溯,也可進一步提升交易資料的可信度,並為後續供應鏈金融等延伸應用提供發展基礎。
    本研究以台灣藥廠供應鏈為場域,透過半結構式訪談四位具製藥供應鏈與區塊鏈相關實務經驗之受訪者,探討區塊鏈技術導入之可行性與可能效益,聚焦於其導入台灣藥廠供應鏈時,在資料與系統可行性、制度與法規可行性、組織與治理可行性,以及經濟與資源可行性四個面向的執行條件與限制。
    綜合訪談結果顯示,台灣藥廠供應鏈目前主要問題並非單一物流延遲,而是跨企業資訊不透明、ERP 系統高度異質、紀錄可信度不足以及國外原料交期不確定等結構性缺陷。若將區塊鏈定位為附加於既有系統之上的共同存證與稽核軌跡工具,而非全面取代現有 ERP 或作業流程,其在資料與系統條件上具有一定可行性,並可在供應商互信與官方稽核場域中最直接地展現「不可竄改、可追溯」之核心價值。
    受訪者普遍認為,區塊鏈導入之實務可行性仍高度依賴法規基礎、治理模式設計、成本分攤機制與企業資訊開放意願等制度條件,真正的障礙主要來自「誰來主導」「誰來承擔責任」與「資料如何共享」等問題,而非技術本身是否成熟。 因此,本研究認為,區塊鏈在台灣藥廠供應鏈中的應用較適合採取「聚焦稽核與追溯、分階段導入、由主管機關或核心企業主導、高風險與高查核需求角色優先落地」之策略,以作為未來制度設計與試點推動的參考方向。

    This study assesses the feasibility of implementing blockchain technology in the supply chains of Taiwanese pharmaceutical manufacturers, with a focus on practical implementation conditions rather than technical performance. It examines the major challenges faced by pharmaceutical supply chains and evaluates feasibility from four dimensions: data and system integration, institutional and regulatory compliance, organizational governance, and economic and resource requirements. A qualitative research design was adopted. Data were collected through semi-structured interviews with four professionals who had practical experience in pharmaceutical supply chains and blockchain-related applications. The interview data were transcribed, anonymized, coded, categorized, and compared across participants using thematic analysis.
    The findings indicate that the primary challenges in Taiwan’s pharmaceutical supply chains. are cross-organizational information opacity, heterogeneous enterprise resource planning systems, insufficient reliability of operational records, and uncertainty surrounding the delivery of imported raw materials. Blockchain implementation is considered conditionally feasible when used as an additional shared recordkeeping and audit-trail mechanism rather than as a replacement for existing systems. However, practical implementation depends largely on regulatory recognition, governance arrangements, responsibility allocation, cost-sharing mechanisms, and the willingness of participating organizations to share information. The study concludes that blockchain adoption should proceed incrementally, prioritize high-risk and audit-intensive processes such as traceability and quality records, and be led or supported by a regulatory authority, a core enterprise, or an industry alliance. Its successful implementation requires institutional and organizational coordination more than technological advancement alone.

    摘要 i 誌謝 xix 目錄 xx 圖表目錄 xxii 第一章 緒論 1 第一節 研究背景及動機 1 第二節 研究限制 3 第三節 研究範圍與目的 5 第四節 研究流程 8 第二章 文獻探討 10 第一節 製藥工業4.0 10 第二節 區塊鏈 11 第三節 智慧合約 14 第四節 供應鏈管理與區塊鏈技術的應用 15 第五節 區塊鏈應用於供應鏈與供應鏈金融平台技術相關研究 22 第三章 研究方法 23 第一節 研究方法選擇 23 第二節 深度訪談 24 第三節 資料分析程序 26 第四節 研究品質與可信性 31 第四章 研究發現與討論 32 第一節 台灣藥廠供應鏈的現況與主要問題 32 第二節 區塊鏈對跨企業信任與資料共享的可能影響 39 第三節 供應鏈問題的形成原因 44 第四節 區塊鏈導入的執行條件與可行性 50 第五節 優先導入角色與治理模式 56 第六節 區塊鏈導入與供應鏈資金運用 62 第七節 區塊鏈於官方稽核與資料追溯的應用 65 第八節 區塊鏈導入台灣藥廠供應鏈之綜合可行性評估 71 第五章 結論與建議 76 第一節 研究問題之回應與研究結論 76 第二節 對後續研究之建議 82 第三節 研究限制 83 第四節 區塊鏈跨產業應用與台灣實務發展 84 參考文獻 88 附錄 97 附錄A 97 附錄B 105 附錄C 115 附錄D 122

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