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研究生: 楊明德
suknopkit, nanthasate
論文名稱: An Empirical Study of the Relationship among Job Attitudes and Turnover Intention: Taiwanese Engineers
An Empirical Study of the Relationship among Job Attitudes and Turnover Intention: Taiwanese Engineers
指導教授: 李再長
Lee, TZai-Zang
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際管理碩士在職進修專班(IMBA)
International Master of Business Administration(IMBA)
論文出版年: 2006
畢業學年度: 94
語文別: 英文
論文頁數: 93
外文關鍵詞: job involvement, organizational commitment, turnover intention, job satisfaction, Job attitudes
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    The study investigated the relationship among job attitudes and turnover intention by focusing on job satisfaction, job involvement, and organizational commitment which are predicting the Taiwanese engineers’ intention to leave their organization. Previous research indicated the relationship that job attitudes are related to turnover intention has important consequences on organizations. However, this study attempts to fill the gap by investigating how and why job attitude variables impact conditions of job attitude and are related to work outcome.
    In this study, we examined the relationship among job satisfaction, job involvement, organizational commitment, and turnover intention. A total of 156 useable questionnaires were collected. The results of the research show that overall job attitudes among the independent variables are positively related to turnover intention. Furthermore, the conceptual framework of this study can be a guide to future research of Taiwanese engineers’ turnover intention. Finally, the results of this study may help multinational organizations in Taiwan in understanding the issues with job attitudes and turnover intention and keep valuable human capital within the organization.

    ACKNOWLEDGEMENTS I ABSTRACT III TABLE OF CONTENTS IV LIST OF TABLES VIII LIST OF FIGURES IX CHAPTER ONE INTERODUCTION ............................................................................... 1 1.1 Research Background and Motivation .................................................................... 2 1.2 Research Objectives ................................................................................................. 5 1.3 Research Project ...................................................................................................... 7 1.4 The Structure of the This Study ............................................................................... 9 CHAPTER TWO LITERATURE REVIEW ................................................................ 10 2.1 Definition of Research Variables ........................................................................... 10 2.1.1 Job Satisfaction .............................................................................................. 10 2.1.2 Job Involvement .............................................................................................. 11 2.1.3 Organizational Commitment .......................................................................... 12 2.1.4 Turnover Intention ......................................................................................... 14 2.2 Relationship between Job Satisfaction and Organizational Commitment ......... 15 2.3 Relationship between Job Involvement and Job Satisfaction ............................... 16 2.4 Relationship between Job Involvement and Organizational Commitment ............. 17 2.5 Relationship between Job Satisfaction and Turnover Intention ............................ 18 2.6 Relationship between Job Involvement and Turnover Intention ........................... 19 2.2 Relationship between Organizational Commitment and Turnover Intention ......... 20 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY ........................ 22 3.1 The Conceptual Model ........................................................................................... 22 3.2 Construct Measurement ......................................................................................... 23 3.2.1 Job Satisfaction........................................................................................... 23 3.2.2 Job Involvementm ............................................................................................24 3.2.3 Organizational Commitment .......................................................................... 25 3.2.4 Turnover Intention .......................................................................................... 26 3.2.5 The Personal Profile of Respondents .............................................................. 27 3.3 Data Collection and Analysis ................................................................................. 27 3.3.1 Descriptive Statistic Analysis .......................................................................... 28 3.3.2 Purification and Reliability of the Measurement Variables ............................ 28 3.3.3 Difference of Resrearch Variable among Groups .......................................... 29 CHAPTER FOUR RESEARCH ANALYSIS AND RESULTS ................................... 31 4.1 Descriptive Analysis .............................................................................................. 31 4.1.1 Data Collection ............................................................................................... 31 4.1.2 Characteristics of the Respondents ................................................................. 31 4.1.3 Measurement Results for Relevant Research Variables .................................. 33 4.2 Reliability Tests .................................................................................................... 36 4.2.1 Job Satisfaction .............................................................................................. 36 4.2.2 Job Involvementm .......................................................................................... 37 4.2.3 Organizational Commitment .......................................................................... . 38 4.2.4 Turnover Intention .......................................................................................... 39 4.3 Research Analysis and Results ............................................................................... 40 4.4 Relationship between Job Satisfaction and Organizational Commitment ............. 40 4.5 Relationship between Job Involvement and Job Satisfaction ................................ 42 4.6 Relationship between Job Involvement and Organizational Commitment ............ .43 4.7 Relationship between Job Satisfaction and Turnover Intention ............................. 44 4.8 Relationship between Job Involvement and Turnover Intention ........................... 45 4.9 Relationship between Organizational Commitment and Turnover Intention ........ 46 CHAPTER FIVE CONCLUSIONS AND SUGGESTIONS ........................................ 48 5.1 Research Conclusion .............................................................................................. 48 5.1.1 The Relationship between Job Satisfaction and Organizational Commitment. 48 5.1.2 The Relationship between Job Involvement and Job Satisfaction .................. 49 5.1.3 The Relationship between Job Involvement and Organizational Commitment 50 5.1.4 The Relationship between Job Satisfaction and Turnover Intentiont ............ 51 5.1.4 The Relationship between Job Involvement and Turnover Intentiont ............ 52 5.1.5 The Relationship between Organizational commitment and Turnover Intentiont .......................................................................................................................... 53 5.2 Summary ................................................................................................................ 54 5.3 Managerial Implications ........................................................................................ 55 5.4 Limitation of Research ........................................................................................... 59 5.5 Research Suggestions ............................................................................................. 60 REFERENCES ................................................................................................................ 62 APPENDIXES ................................................................................................................. 71 Appendix-1: Questionnaire in English Appendix-2: Questionnaire in Chinese

    Table 4-1 Characteristics of the Respondents ................................................................ 32
    Table 4-2 Descriptive Analysis for Questionnaire Items ................................................ 34
    Table 4-3 Results of Reliability Tests on Job Satisfaction .............................................. 37
    Table 4-4 Results of Reliability Tests on Job Involvement ............................................. 38
    Table 4-5 Results of Reliability Tests on Organizational Commitment ......................... 39
    Table 4-6 Results of Reliability Tests on Turnover Inteiont ........................................... 40
    Table 4-7 Results of Regression Analysis for the Relationship between Job Satisfaction
    and Organizational Commitment .................................................................... 41
    Table 4-8 Results of Regression Analysis for the Relationship between Job Involvement and Job Satisfaction....................................................................................... 42

    Table 4-9 Results of Regression Analysis for the Relationship between Job Involvement and Organizational Commitment .................................................................. 43

    Table 4-10Results of Regression Analysis for the Relationship between Job Satisfaction and Turnover Intentiont ............................................................................... 45

    Table 4-11Results of Regression Analysis for the Relationship between Job Involvement and Turnover Intention ................................................................................. 46

    Table 4-12Results of Regression Analysis for the Relationship between Organizational Commitment and Turnovr Intention ............................................................. 47

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