| 研究生: |
李秋嬋 Lee, Chiu-Chan |
|---|---|
| 論文名稱: |
GamE-learning 2.0:評估遊戲在線上討論區上知識分享的效益 GamE-learning 2.0: Assessment of Game Affection in Knowledge Sharing on Discussion Board |
| 指導教授: |
王惠嘉
Wang, Hei-Chia |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 資訊管理研究所 Institute of Information Management |
| 論文出版年: | 2011 |
| 畢業學年度: | 99 |
| 語文別: | 中文 |
| 論文頁數: | 77 |
| 中文關鍵詞: | Web 2.0 、線上討論區 、資訊系統成功模式 、網站成功模式 、互動化溝通 |
| 外文關鍵詞: | Web 2.0, Online discussion forum, Information system success model, Web site success, Interactive communication |
| 相關次數: | 點閱:62 下載:0 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
隨著資訊科技的進步,Web 2.0逐漸崛起,已逐漸取代Web 1.0單純瀏覽網頁的技術,許多高等教育學院也充分利用網路資源,以Web 2.0為基礎,建立起促進學習者(Learner)學習的線上互動教學平台,像是線上討論區(Online Discussion Board),它已逐漸被整合在數位教育學習網站上面,線上討論區提供學習者交流、互動及討論,改變了以往學習者只能處於被動立場接受知識的限制,而現今也已有多篇研究顯示,比起傳統學習,數位化學習的學習效益顯著。
然而,實際上學習者主動使用線上討論區的使用意願偏低,且多為非自願的狀態下使用,有學者提到若線上討論區學生參與度低,線上討論區就沒辦法發揮其效果,因此如何提昇互動學習意願是目前在互動學習需要解決的問題。而為了提高學習者的主動使用意願,目前有學者提出利用遊戲可提升學習者的專注程度並讓學習者以更輕鬆愉快的心態來面對學習過程,雖有部份研究也以加入遊戲來促進學生參與程度,但現今的有利用到遊戲教學大多只有單向,意指僅將知識儲存在遊戲介面中,無法讓學習者除了獲取知識外,還能將知識分享出來,因此本研究將探討,若在學習者能在一具有遊戲與互動學習環境中,如何才能使提昇學習效益。而目前並無此環境,因此本研究欲建構一結合遊戲及Web 2.0線上討論區之教學平台-「GamE-learning 2.0」,希望能利用GamE-learning 2.0來提高學習者的主動使用的意願,並能讓學習者願意分享知識,讓Web 2.0線上討論區發揮最佳的效果。
在實證方面本研究以資訊系統成功模式(Information System Success Model)為主軸,但因本研究環境為Web 2.0 數位遊戲學習環境,因此結合網站成功模式(Web site success)之模型並加入Web 2.0中的基本原素 - 互動化溝通,來衡量學習者的滿意度。透過問卷及訪談來取得學習者的回應,以Partial Least Square (PLS)分析了解真正影響使用Web 2.0線上討論區的因素為何,發現除了系統品質與服務品質對網站設計品質及娛樂性與資訊品質對於滿意度的假說未獲得支持外,娛樂性、資訊品質、互動化溝通對網站設計品質及系統品質、服務品質、互動化溝通與網站設計品質對滿意度假說,皆獲得支持。這結論將提供給教授者及系統開發者做為對學習者設計課程及開發系統的一個參考。
With the advancement in information technology, Web 1.0 has been transferred to Web 2.0. Many higher education institutions build online interactive learning platform, such as online discussion forum. Online discussion forum has gradually been integrated in the digital education and learning website, it provides learners interaction and discussion environment, different from the previous researches of the learner in a passive acceptance of knowledge. Nowadays many studies show that interactive learning is more effective than traditional e-learning.
However, some papers argued that few users are willing to take the initiative to use the online discussion forum. According to the arguments of past researches, if learners’ participation rate is low, the affection in knowledge sharing on discussion board is low, either. So, online discussion forum needs to attract more learners’ participation and put our heads together to improve the affection in knowledge sharing on discussion board. In order to improve the learner's active intention, learners’ participation is a key. Some studies have mentioned that adapting game in learning can attract learners in learning process, although some studies to promote students to join the game participation, but most game-based learning only one-way of teaching, which means learner cannot response their idea to the system. So the study will build a GamE-learning2.0 which adapts Web 2.0 in a game-based learning platform. This GamE-learning 2.0 enables learners not only to acquire knowledge but also to share knowledge.
In order to evaluate the affection of this system, we build an evaluation model. The model combines of Information System Success Model and Web Site Success Model. Moreover, Interactive Communication construct is added due to this study is based on the Web 2.0 environment. This study takes questionnaires survey of the students who used the GamE-learning2.0 in a Data Structures course. 72 valid questionnaires are collected and analyzed by PLS.
The research results show that, system quality and service quality will not direct affect design quality of web sites, playfulness and information quality will not direct affect satisfaction. Playfulness, information quality and interactive communication will direct affect design quality of web sites. System quality, service quality, interactive communication and design quality of web sites will direct affect satisfaction. This conclusion will be provided to professors and system developers to design the course and system. Learners are willing to take the initiative to use system, and willing to share knowledge to Web 2.0-online discussion forum, and to promote communication between learners and learners to achieve two-way communication.
中文參考文獻
1. 江敏霞(2001),餐飲業網站設計品質與網站成功之相關研究,中國文化大學生活應用科學研究所碩士論文。
2. 孫晟捷(2009),以RIA技術開發之協同合作學習管理系統2.0,中原大學資訊管理研究所碩士論文。
3. 陳志洪(2002),激發使用動機之網路個人學習平台,國立中央大學資訊工程研究所碩士論文。
4. 張秀珍(2004),拍賣網站之研究-信任之前因與後果模型,逢甲大學企業管理所碩士論文。
5. 陳彥甫(2004),CAID討論區中之視窗模式對於文章管理與圖片標註介面操作績效與偏好的影響,大同大學工業設計學所碩士論文。
6. 黃禹誠(2005),搖桿與遊戲手把的操作績效差異研究-以迷宮遊戲中障礙物閃避任務為例,大同大學工業設計學所碩士論文。
英文參考文獻
Adeyinka, T. & Mutula, S. (2010). A proposed model for evaluating the success of WebCT course content management system. Computers in Human Behavior, 26(6), 1795-1805.
Aladwani, A. M. & Palvia, P. C. (2002). Developing and validating an instrument for measuring user-perceived web quality. Information & Management, 39(6), 467-476.
Alavi, M., Marakas, G. M., & Youngjin, Y. (2002). A Comparative Study of Distributed Learning Environments on Learning Outcomes. Information Systems Research, 13(4), 404-415.
Anderson, J. C. & Gerbing, D. W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach. Psychological Bulletin, 103(3), 411-423.
Bentley, L. D. & Whitten, J. L. (2007). Systems Analysis & Design for the Global Enterprise. New York: McGraw-Hill.
Berge, Z. & Collins, M. (1995). “Computer-mediated communication and the online classroom: Overview and Perspectives”, Computer-Mediated Communication Magazine, 2(2). Retrieved 11/5, 2010, from http://www.ibiblio.org/cmc/mag/1995/feb/berge.html.
Chen, C.W. (2010). Impact of quality antecedents on taxpayer satisfaction with online tax-filing systems--An empirical study. Information & Management, 47(5-6), 308-315.
Chen, K. C. & Yen, D. C. (2004). Improving the quality of online presence through interactivity. Information & Management, 42(1), 217-226.
Chin, W. W. (1998(a)). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295-336). New York: Lawrence Erlbaum Associates.
Chin, W. W. (1998(b)). Issues and opinion on structural equation modeling. MIS Quarterly, 22(1), 7-16.
Chua, A. Y. K. & Goh, D. H. (2010). A study of Web 2.0 applications in library websites. Library & Information Science Research, 32(3), 203-211.
Citera, M. (1988). Distributed teamwork: the impact of communication media on influence and decision quality. Journal of the American Society for Information Science, 49(9), 792-800.
Coyle, J. R. & Thorson, E. (2001). The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sites. Journal of Advertising, 30(3), 65-77.
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297-334.
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340.
Dearstyne. (2007). Blogs, mashups, and wikis: Oh my! Information Management Journal, 41(4), 24-33.
De Wulf, K., Schillewaert, N., Muylle, S., & Rangarajan, D. (2006). The role of pleasure in web site success. Information & Management, 43(4), 434-446.
DeLone, W. H. & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95.
DeLone, W. H. & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9-30.
DTI. (2006). Beyond e-learning: practical insights from the USA. http://www.e-skills.com/public/beyond e-learning practical insights from the USA DTI global watch report.pdf.
Duffy, T. M., Dueber, B., & Hawley, C. L. (1998). A pedagogical base for the design of conferencing systems (No. 5-98). C.J. Bonk: Electronic collaborators: Learner -centered technologies for literacy, apprenticeship, and discourse.
Duncan, T. & Moriarty, S. E. (1998). A communication-based marketing model for managing relationships. Journal of Marketing, 62(2), 1-13.
Dutton, J., Dutton, M., & Perry, J. (2002). How do online students differ from lecture students? Journal of Asynchronous Learning Networks, 6(1), 1-20.
Ebner, M.. & Holzinger, A. (2007). Successful implementation of user-centered game based learning in higher education: An example from civil engineering. Computers & Education, 49(3), 873-890.
Efron, B. (1979). Bootstrap Methods: Another Look at the Jackknife. Annals of Statistics, 7(1), 1-26.
Fornell, C. & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50.
Fornell, C. R. (1982). A Second Generation of Multivariate analysis. New York: Praeger.
Fu, F. L., Su, R. C., & Yu, S. C. (2009). EGameFlow: A scale to measure learners' enjoyment of e-learning games. Computers & Education, 52(1), 101-112.
Garrison, D. R., Anderson, T., & Archer, W. (1999). Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education. The Internet and Higher Education, 2(2-3), 87-105.
Gunawardena, C., Lowe, C., & Anderson, T. (1997). Analysis of a global online debate and the development of an interaction analysis model for examining social construction of knowledge in computer conferencing. Journal of Educational Computing Research, 17(4), 397-431.
Gunawardena, C. N. (1995). Social presence theory and implications for interaction and collaborative learning in computer conferences. International Journal of Educational Telecommunications, 1(2/3), 147-166.
Hew, K. F., & Cheung, W. S. (2003). Evaluating the participation and quality of thinking of pre-service teachers in an asynchronous online discussion environment: Part I. International Journal of Instructional Media, 30(3), 247-262.
Ji, Z., Pantula, S. G., & Boos, D. D. (1991). Robust Methods for Testing the Pattern of a Single Covariance-Matrix. Biometrika, 78(4), 787-795.
Johnson, D. W., & Johnson, R. T. (1996). Cooperation and the use of technology. New York: Simon and Schuster Macmillan.
Jewwtt, A. E., Bain, L.L., & Ennis, C. D. (1995). The curriculum process inphysical education(2nd ed). Dubuque, IA, Wm. C. Brown.
Kang, Y. S., & Kim, Y. J. (2006). Do visitors' interest level and perceived quantity of web page content matter in shaping the attitude toward a web site? Decision Support Systems, 42(2), 1187-1202.
Karrer, T. (2006). eLearning Technology: What is eLearning 2.0?
Retrieved 9/15, 2010, from http://elearningtech.blogspot.com/2006/02/what-is-elearning-20.html
Keil, M., Tan, B. C. Y., Wei, K. K., Saarinen, T., Tuunainen, V., & Wassenaar, A. (2000). A cross-cultural study on escalation of commitment behavior in software projects. MIS Quarterly, 24(2), 299-325.
Koory, M. A. (2003). Differences in learning outcomes for the online and F2F versions of "An introduction to shakespeare". Journal of Asynchronous Learning Networks, 7(2), 18-35.
LaBarbera, P. A. & Mazursky, D. (1983). A longitudinal assessment of consumer satisfaction/dissatisfaction: the dynamic aspect of the cognitive process. Journal of Marketing Research, 20(4), 393-404.
Landrum, H., Prybutok, V. R., & Zhang, X. (2010). The moderating effect of occupation on the perception of information services quality and success. Computers & Industrial Engineering, 58(1), 133-142.
Lee, B.C., Yoon, J.O., & Lee, I. (2009). Learners' acceptance of e-learning in South Korea: Theories and results. Computers & Education, 53(4), 1320-1329.
Lee, J. K., & Lee, W. K. (2008). The relationship of e-learner's self-regulatory efficacy and perception of e-learning environmental quality. Computers in Human Behavior, 24(1), 32-47
Leidner, D. E., & Jarvenpaa, S. L. (1995). The Use of Information Technology to Enhance Management School Education: A Theoretical View. MIS Quarterly, 19(3), 265-291.
Liao, C. C., To, P. L., & Shih, M. L. (2006). Website practices: A comparison between the top 1000 companies in the US and Taiwan. International Journal of Information Management, 26(3), 196-211.
Liaw, S. S., Chen, G. D., & Huang, H. M. (2008). Users' attitudes toward Web-based collaborative learning systems for knowledge management. Computers & Education, 50(3), 950-961.
Lin, C. S., Wu, S., & Tsai, R. J. (2005). Integrating perceived playfulness into expectation-confirmation model for web portal context. Information & Management, 42(5), 683-693.
Liu, C. & Arnett, K. P. (2000). Exploring the factors associated with Web site success in the context of electronic commerce. Information & Management, 38(1), 23-33.
Liu, X., Liu, H., Bao, Z., Ju, B., & Wang, Z. (2010). A web-based self-testing system with some features of Web 2.0: Design and primary implementation. Computers & Education, 55(1), 265-275.
Lombarts, K. M. J. M. H., Bucx, M. J. L., & Arah, O. A. (2009). Development of a System for the Evaluation of the Teaching Qualities of Anesthesiology Faculty. Anesthesiology, 111(4), 709-716.
Macias, W. (2003). A Beginning Look at the Effects of Interactivity, Product Involvement and Web Experience on Comprehension: Brand Web Sites as Interactive Advertising. Journal of Current Issues and Research in Advertising, 25(2), 31-44.
Martínez-Torres, M. R. (2006). A procedure to design a structural and measurement model of Intellectual Capital: An exploratory study. Information & Management, 43(5), 617-626.
Massy, W. F., & Zemsky, R. (2004). Thwarted Innovation: What Happened to E-learning and Why. University of Pennsylvania: The Learning Alliance.
Mazzolini, M. & Maddison, S. (2003). Sage, guide or ghost? The effect of instructor intervention on student participation in online discussion forums. Computers & Education, 40(3), 237-253.
McGee, J. B. & Begg, M. (2008). What medical educators need to know about "Web 2.0". Medical Teacher, 30(2), 164-169.
Meyer, K. A. (2010) A comparison of Web 2.0 tools in a doctoral course. Internet and Higher Education, 13(4), 226-232.
Mohr, J. & Nevin, J. R. (1990). Communication Strategies in Marketing Channels - a Theoretical Perspective. Journal of Marketing, 54(4), 36-51.
Negash, S., Ryan, T., & Igbaria, M. (2003). Quality and effectiveness in Web-based customer support systems. Information & Management, 40(8), 757-768.
Newman, D. R., Johnson, C., Webb, B., & Cochrane, C. (1997). Evaluating the quality of learning in computer supported co-operative learning. Journal of the American Society for Information Science, 48(6), 484-495.
Ngai, E. W. T., Poon, J. K. L., & Chan, Y. H. C. (2007). Empirical examination of the adoption of WebCT using TAM. Computers & Education, 48(2), 250-267.
Nunnally, J. C. (1978). Psychometric Theory(2nd ed.). McGraw-Hill, New York.
O'Reilly, T. (2005). What Is Web 2.0: Design Patterns and Business Models for the Next Generation of Software. Retrieved 10/31, 2010, from http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
Oblinger, D. (2004). The next generation of educational engagement. Journal of Interactive Media in Education, 8, 1-18.
Ocker, R. J. & Yaverbaum, G. J. (1999). Asynchronous computer-mediated communication versus face-to-face collaboration: Results on student learning, quality and satisfaction. Group Decision and Negotiation, 8(5), 427-440.
Ozkan, S., & Koseler, R. (2009). Multi-dimensional students' evaluation of e-learning systems in the higher education context: An empirical investigation. Computers & Education, 53(4), 1285-1296.
Papastergiou, M. (2009). Digital Game-Based Learning in high school Computer Science education: Impact on educational effectiveness and student motivation. Computers & Education, 52(1), 1-12.
Parasuraman, A. & Grewal, D. (2000). The impact of technology on the quality-value-loyalty chain: A research agenda. Journal of the Academy of Marketing Science, 28(1), 168-174.
Park, J., Kim, J., & Koh, J. (2010). Determinants of continuous usage intention in web analytics services. Electronic Commerce Research and Applications, 9(1), 61-72.
Patterson, P. G. & Spreng, R. A. (1997). Modeling the relationship between perceived value, satisfaction and repurchase intentions in a business-to-business, services context: An empirical examination. International Journal of Service Industry Management, 8(5), 414-434.
Pena-Shaff, J. B. & Nicholls, C. (2004). Analyzing student interactions and meaning construction in computer bulletin board discussions. Computers & Education, 42(3), 243-265.
Pitt, L. F., Watson, R. T., & Kavan, C. B. (1995). Service quality: A measure of information systems effectiveness. MIS Quarterly, 19(2), 173-187.
Pituch, K. A. & Lee, Y. K. (2006). The influence of system characteristics on e-learning use. Computers & Education, 47(2), 222-244.
Prensky, M. (2001). Digital game-based learning. New York: McGraw-Hill.
Roca, J. C., Chiu, C. M., & Martínez, F. J. (2006). Understanding e-learning continuance intention: An extension of the Technology Acceptance Model. International Journal of Human-Computer Studies, 64(8), 683-696.
Rogers, P. C., Liddle, S. W., Chan, P., Doxey, A., & Isom, B. (2007). Web 2.0 learning platform: Harnessing collective intelligence. Turkish Online Journal of Distance Education, 8(3), 16-33.
Roses, L. K., Hoppen, N., & Henrique, J. L. (2009). Management of perceptions of information technology service quality. Journal of Business Research, 62(9), 876-882.
Schmidt, A. M., & Ford, J. K. (2003). Learning within a learner control training environment: the interactive effects of goal orientation and metacognitive instruction on learning outcomes. Personnel Psychology, 56(2), 405-429.
Seddon, P. B. (1997). A respecification and extension of the DeLone and McLean model of IS success. Information Systems Research, 8(3), 240-253.
Sicilia, M., Ruiz, S., & Munuera, J. L. (2005). Effects of Interactivity in a Web Site. Journal of Advertising, 34(3), 31-46.
So, H. J., & Brush, T. A. (2008). Student perceptions of collaborative learning, social presence and satisfaction in a blended learning environment: Relationships and critical factors. Computers & Education, 51(1), 318-336.
Tao, Y. H., Cheng, C. J., & Sun, S. Y. (2009). What influences college students to continue using business simulation games? The Taiwan experience. Computers & Education, 53(3), 929-939.
Thomsen, S. R. (1996). @work in Cyberspace: Exploring Practitioner Use of the PRForum. Public Relations Review, 22(2), 115-131.
van Raaij, E. M. & Schepers, J. J. L. (2008). The acceptance and use of a virtual learning environment in China. Computers & Education, 50(3), 838-852.
Wade, S. & Hammick, M. (1999). Action Learning Circles: action learning in theory and practice. Teaching in Higher Education, 4(2), 163-178.
Wang, H. C., & Chiu, Y. F. (2011). Assessing e-learning 2.0 system success. Computers & Education, 57(2), 1790-1800
Wang, Y. S. (2003). Assessment of learner satisfaction with asynchronous e-learning systems. Information & Management, 41(1), 75-86.
Wang, Y. S. (2008). Assessing e-commerce systems success: A respecification and validation of the DeLone and McLean model of IS success. Information systems journal, 18(5), 529-557.
Wang, Y. S., Wang, H. Y., & Shee, D. Y. (2007). Measuring e-learning systems success in an organizational context: Scale development and validation. Computers in Human Behavior, 23(4), 1792-1808.
Woszczynski, A. B., Roth, P. L., & Segars, A. H. (2002). Exploring the theoretical foundations of playfulness in computer interactions. Computers in Human Behavior, 18(4), 369-388.
Wu, J. H., Tennyson, R. D., & Hsia, T. L. (2010). A study of student satisfaction in a blended e-learning system environment. Computers & Education, 55(1), 155-164.
Xie, K., DeBacker, T. K., & Ferguson, C. (2006). Extending the traditional classroom through online discussion: The role of student motivation. Journal of Educational Computing Research, 34(1), 67-89.
Yang, Y. T. C., Newby, T., & Bill, R. (2008). Facilitating interactions through structured web-based bulletin boards: A quasi-experimental study on promoting learners' critical thinking skills. Computers & Education, 50(4), 1572-1585.
Yang, X., Li, Y., Tan, C.H., & Teo, H.H. (2007). Students' participation intention in an online discussion forum: Why is computer-mediated interaction attractive? Information & Management, 44(5), 456-466.
校內:2016-07-14公開