| 研究生: |
李心岑 Lee, Hsin-Tsen |
|---|---|
| 論文名稱: |
消費者網路團購旅館住宿商品之屬性偏好研究 The Study of Consumer Preferences of Web-based Group-Buying, Accommodation Products |
| 指導教授: |
蔡燿全
Tsai, Yao-Chuan |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 企業管理學系 Department of Business Administration |
| 論文出版年: | 2014 |
| 畢業學年度: | 102 |
| 語文別: | 中文 |
| 論文頁數: | 100 |
| 中文關鍵詞: | 聯合分析法 、團購 、旅館 、商品屬性 |
| 外文關鍵詞: | Conjoint analysis, Group-buying, Accommodation, Product attribute |
| 相關次數: | 點閱:135 下載:5 |
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團購網站近年在台灣蓬勃發展,虛擬網路平台與實體業者的結合發展出新的吸金商業模式,提供多樣化的折扣商品是目前台灣團購網站的常態,旅館住宿商品在商品列中佔有一定的比重,然而,全體國人在消費旅館住宿商品時,選擇以團購網站訂購的比例確實還有成長的空間,未來的商機規模仍十分可觀。因此本研究選擇以聯合分析法探討,消費者透過團購網站購買旅館住宿商品時所考量的屬性偏好與組合,以及在不同市場區隔之下屬性偏好與組合的差異,更有鑑於旅館的類型多有不同,因此分成民宿、汽車旅館、休閒度假旅館與都會型商務旅館共四種,再進一步探討消費者團購不同類型的旅館時,考量的偏好組合是否有差異,期許能作為團購網站平台業者上架產品之參考依據。
研究結果發現,消費者在團購不同類型旅館住宿商品時,屬性偏好程度確實有所差異,但最偏好的屬性皆集中於其他消費者評價與團購卷價格兩項,代表消費者並非一味追求低價,而是要求高品質與低價格兼具。在不同的市場區隔下,也大多呈現相同的結果,因此團購網站在上架商品時,除與供應商的議價能力要提高外,更要事先汰選並維持商品的品質,進而獲取消費者對於團購網站的信賴與青睞,再根據消費者對於不同類型旅館住宿商品的偏好差異,設計編排網站的上架順序與資訊,提升銷售量並永續經營。
Group-buying is an Online to Offline business model, and the assortment of accommodation is one of the potential items in the future. This study use conjoint analysis to find out the most important attributes in the minds of consumers, as well as the differences in market segments. Due to the types of hotels are quite different, this study divided the hotels into four. The results show that consumers most care about the prices and the feedbacks of other consumers and it means that consumers pay the same attention on price and quality. In addition, in different market segments showed the same results.
Therefore group-buying sites must be committed to maintaining low price and high quality. Studies also have shown that when consumers buy different types of hotel products, they pay the different degree of attention on product attributes. As result, this study offers the group-buying site the suggestions of designing pages depends on the differences in consumer preferences among different types of hotel accommodation goods to increase sales and be sustainable development.
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