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研究生: 王明爵
Jazz Suksathaporn
論文名稱: The Influence of Cyber Troops on Online Political Participation: Three-Finger Salute Protestors, Minions, and the Ignorant
The Influence of Cyber Troops on Online Political Participation: Three-Finger Salute Protestors, Minions, and the Ignorant
指導教授: 陳正忠
Cheng, Jeng-Chung
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2021
畢業學年度: 109
語文別: 英文
論文頁數: 171
外文關鍵詞: Online political participation, Information Operations, IO, pro-democracy, pro-government, neutral
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  • A variety of ways for citizens to participate in politics are voting, protesting, and sharing political information online. There is a missing link between IOs and their influence on the online political information dissemination. To the best of our ability, no research has studied the influence of IOs on intention to politically participate online in the field of information systems or political science. In this study, we investigate the influence of the Theory of Planned Behavior, Civic Voluntarism Model, and self-developed constructs obtained via a qualitative method on online political participation (OPP) among three political groups with different political orientations: pro-democracy, pro-government, and neutral. The total sample for all three groups is 734. Research findings show that variables of TPB and CVM as well as self-developed constructs oppose, existence, identification, and task were significant predictors for the pro-democracy group. Self-developed constructs support, task, and dissatisfaction were significant predictors of sharing political information among the pro-government group. Research implication, limitations, and suggestions for future research are provided.

    TABLE OF CONTENTS ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.1.1 Politics and Political Participation. 1 1.1.2 Significant Protests Around the Globe. 3 1.1.3 Disruption of OPP on SNSs. 6 1.1.4 IOs, Information Security, and Cyber Security. 8 1.2 Research Gap. 11 1.3 Research Questions. 12 1.4 Research Objectives. 12 1.5 Research Structure. 13 CHAPTER TWO LITERATURE REVIEW 14 2.1 Online Political Participation. 14 2.1.1 Definition. 14 2.1.2 Online Political Participation Literature Reviews. 16 2.1.3 Overview of Online Political Participation Theories. 17 2.2 Theory of Planned Behavior. 20 2.2.1 Attitude Toward the Behavior. 21 2.2.2 Subjective Norm. 21 2.2.3 Perceived Behavioral Control. 22 2.2.4 Behavioral Intention and Behavior. 23 2.2.5 Summary of TPB Constructs and Principle of Compatibility. 24 2.3 Civic Voluntarism Model. 26 2.3.1 Definitions. 27 2.3.2 Previous CVM Literature Reviews. 31 2.4 Mixed Method. 32 CHAPTER THREE QUALITATIVE METHOD: STUDY 1 33 3.1 Qualitative Method Approach 33 3.1.1 Purpose of Qualitative Study. 33 3.1.2 Data Collection via MAXQDA ANALYTICS PRO 2020. 35 3.1.3 Coding Process. 37 3.2 Netnography Data Collection and Findings. 40 CHAPTER FOUR HYPOTHESES AND RESEARCH FRAMEWORK 46 4.1 Research Framework. 46 4.1.1 Proposed Conceptual Framework for All Groups. 46 4.2 Hypotheses Development. 46 4.2.1 Pro-Democracy Group. 48 Proposed Conceptual Framework for Pro-Democracy. 56 4.2.2 Pro-Government Group. 57 Proposed Conceptual Framework for Pro-Government. 63 4.2.3 Neutral Group. 64 4.3 Hypotheses Summary. 65 CHAPTER FIVE QUANTITATIVE METHOD: STUDY 2 69 5.1 Research Context. 69 5.2 Construct Measurements. 73 5.2.1 Questionnaire Items. 73 5.2.2 Control Variables. 77 5.3 Sampling Plan and Data Collection. 78 5.4 Data Collection. 79 5.5 Data Analysis Process. 80 5.5.1 Pilot Test. 81 5.5.2 Data Cleaning. 84 5.5.3 Descriptive Statistics and CFA-SEM Results. 86 CHAPTER SIX CONCLUSION AND SUGGESTIONS 119 6.1 Research Discussion. 119 6.1.1 Discussion. 121 6.2 Research Conclusion. 130 Conclusion for the Pro-Democracy Group. 133 Conclusion for the Pro-Government. 135 Conclusion for the Neutral Group. 136 6.3 Research Contribution. 136 6.3.1 Theoretical Implications. 136 6.3.2 Practical Implications. 138 6.4 Research Limitation and Suggestions for Future Research. 139 6.4.1 Research Limitation. 139 6.4.2 Suggestions for Future Research. 141 REFERENCES 143 APPENDICES 151 Appendix 1: Main Online Questionnaire for All Groups. 151 Appendix 2: Pilot Online Questionnaire for All Groups. 163 Appendix 3: Twitter Data Limitation in MAXQDA Analytics Pro 2020. 171

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