| 研究生: |
鄭翊伯 Cheng, Yi-Po |
|---|---|
| 論文名稱: |
傳統小吃業者進入新市場之加盟合約設計 A Franchising Contract Design for a Traditional Snack Firm When Entering a New Market |
| 指導教授: |
謝中奇
Hsieh, Chung-Chi |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 經營管理碩士學位學程(AMBA) Advanced Master of Business Administration (AMBA) |
| 論文出版年: | 2019 |
| 畢業學年度: | 107 |
| 語文別: | 中文 |
| 論文頁數: | 41 |
| 中文關鍵詞: | 連鎖加盟 、加盟關鍵成功因素 、加盟合約 |
| 外文關鍵詞: | Franchise, franchising key successful factors, franchising contract |
| 相關次數: | 點閱:102 下載:10 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近年來,隨著外食人口的增加,以及社群網路資訊流通發達,導致餐飲需求增加,加上不同地區文化造成飲食的多樣性,各式各樣不同風格的餐飲業者數量眾多,以至於餐飲業者間的競爭相當激烈,連鎖化經營成為餐飲業近年來的發展趨勢,然而因台灣市場規模發展有限,已經有不少本地餐飲業者透過連鎖、品牌授權等模式轉往國際市場,台灣傳統小吃業者多是家族式傳統經營模式,往往缺乏組織化及系統式的專業經營,以致於營業規模大多處於微型或小型企業型態,若有好的管理及服務理念,經由連鎖化擴大市場,相信在國際市場上也能擁有足夠的發展潛力。
雖然近年來許多企業藉由連鎖加盟體系在快速發展,但同時也出現許多問題,像是加盟總部與加盟者之間的資訊不對稱容易導致代理問題的產生,造成雙方利益上層出不窮的衝突與矛盾,而這些問題的根源往往在於不合理的合約費用設計上,當加盟者無法了解加盟業主實際營運狀況,或者加盟業主無法有效區分優良加盟者等狀況下,可能會影響雙方的獲利情形,本研究希望用數學模型建構市場環境,分析加盟業主及加盟者之最適決策和獲利。
研究結果發現,對加盟業主而言,若想要提高自身總利潤,可以考慮建立加盟者成功關鍵指標並藉由某些事前調查方式事先了解加盟者自身能力,再根據加盟者自身能力設計個別之加盟金,接著在新市場的選擇上應該要考慮一投入資金彈性係數較高且當地加盟市場平均報酬率較低之市場,並且試著提高單位商品利潤及降低教育訓練成本之彈性係數。本研究亦發現加盟業主在設定投入營運資金最低要求時,能有一最適之投入營運資金最低要求可使得自身利潤最大化。
In this study, we explored the franchise chain model for a Taiwanese snacks firm. We established a mathematical model by designing the initial fee and royalty fee of a franchise contract. Then, we derived the profit function and best strategy for the franchiser. In addition, we discussed whether the franchiser can get a higher profit when it knows the franchisee's ability in advance. Through numerical analysis, we found that the franchiser can limit the franchisees’ ability by setting a proper minimum investment fund, and increase the profit through designing the initial fee for each individual franchisee.
中文部分
台灣連鎖暨加盟協會. (2018). 2018台灣連鎖店年鑑, 台灣連鎖暨加盟協會, 台北.
甘珏瑋. (2010) 加盟契約下的通路協調效益之研究. 中央大學工業管理研究所碩士學位論文, 1-71.
行政院公平交易委員會. (2018). 公平交易委員會對於加盟業主經營行為案件之處理原則, 行政院公平交易委員會, 台北. 取自:http://www.tcfa.org.tw/asp/left_main.asp?act=anndetail&sn=9194119&class=5
岑淑筱, & 吳京叡. (2011). 加盟者人格特質, 加盟動機與加盟績效關係之研究: 以台灣餐飲連鎖加盟業為例. 人力資源管理學報, 11(4), 63-92.
卓秀芳. (2016). 台灣小吃業國際發展最適進入模式之探討. 淡江大學企業管理學系碩士在職專班學位論文, 1-136.
黃敬祺 (2018). 行銷通路對供應商的兩部收費契約設計. 台灣大學工業工程學研究所碩士學位論文, 1-108.
經濟部統計處. (2018). 產業經濟統計簡訊《318》. 經濟部統計處, 台北. 取自:https://www.moea.gov.tw/Mns/DOS/Publish/wHandPublish_File.ashx?pub_id=1460
蔡育霖. (2010). 應用層級分析法 (AHP) 於餐飲連鎖加盟等級評估之研究-以台南地區為例. 成功大學工業與資訊管理學系碩士在職專班學位論文, 1-47.
賴山水. (1992). 連鎖加盟行列再版, 懋聯文化基金, 台北.
英文部分
Ater, I., & Rigbi, O. (2015). Price control and advertising in franchising chains. Strategic Management Journal, 36(1), 148-158.
Baucus, D. A., Baucus, M. S., & Human, S. E. (1993). Choosing a franchise: How base fees and royalties relate to the value of the franchise. Journal of Small Business Management, 31(2), 91.
Bhattacharyya, S., & Lafontaine, F. (1995). Double-sided moral hazard and the nature of share contracts. The RAND Journal of Economics, 26(4), 761-781.
Blair, B. F., & Lewis, T. R. (1994). Optimal retail contracts with asymmetric information and moral hazard. The RAND Journal of Economics, 25(2), 284-296.
Carman, J. M., (1973), Philips and Duncan’s Marketing: Principles and Methods, (7th ed.), Richard D. Irwin Inc.
Caves, R. E., & Murphy, W. F. (1976). Franchising: Firms, markets, and intangible assets. Southern Economic Journal, 42(4), 572-586.
Combs, J. G., & Ketchen Jr, D. J. (1999). Can capital scarcity help agency theory explain franchising? Revisiting the capital scarcity hypothesis. Academy of Management Journal, 42(2), 196-207.
Cooper, A.C., Gimeno-Gascon, F.J. & Woo, C.Y. (1992). Prediction of new venture survival and growth probabilities based upon initial resources. Krannert Graduate School of Management.
Dandridge, T. C., & Falbe, C. M. (1994). The influence of franchisees beyond their local domain. International Small Business Journal, 12(2), 39-50.
Dnes, A. W. (1993). A case-study analysis of franchise contracts. The Journal of Legal Studies, 22(2), 367-393.
Dunning, J. H. (1993). Multinational Enterprises and the Global Economy. New York: Addison-Wesley.
Gal-Or, E. (1991). Optimal franchising in oligopolistic markets with uncertain demand. International Journal of Industrial Organization, 9(3), 343-364.
Hennessy, D. A. (2003). Property rights, productivity, and the nature of noncontractible actions in a franchise system. Journal of Economic Behavior & Organization, 52(4), 443-468.
Hill, C. W., Hwang, P., & Kim, W. C. (1990). An eclectic theory of the choice of international entry mode. Strategic Management Journal, 11(2), 117-128.
Hunt, S. D., & Nevin, J. R. (1974). Power in a channel of distribution: sources and consequences. Journal of Marketing Research, 11(2), 186-193.
IFA (2004). Economic impact of franchised businesses in the United States, International Franchise Association Educational Foundation, Part II.
Jambulingam, T., & Nevin, J. R. (1999). Influence of franchisee selection criteria on outcomes desired by the franchisor. Journal of Business Venturing, 14(4), 363-395.
Jensen, M. C., & Meckling, W. H. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure. Journal of Financial Economics, 3(4), 305-360.
Justice, R., & Judd, R., (1989). Franchising. South-Western Publishing Co.
Khan, M. A. (2014). Restaurant franchising: Concepts, Regulations and Practices. Apple Academic Press.
Kim, W. C. & Hwang, P. (1992). Global strategy and multinationals' entry mode choice. Journal of International Business Studies, 23(1), 29-53.
Klein, B. (1995). The economics of franchise contracts. Journal of Corporate Finance, 2(1-2), 9-37.
Kotler, P., (1991). Prentice-Hall International Inc, Marketing Management (7th ed.), New Jersey.
Lafontaine, F. (1992). Agency theory and franchising: some empirical results. The RAND Journal of Economics, 23(2), 263-283.
Laroche, M., & Toffoli, R. (1999). Strategic brand evaluations among fast-food franchises: a test of two frameworks. Journal of Business Research, 45(2), 221-233.
Liu, X. (2006). Supply chain contract design in supplier-versus buyer-driven channels. Doctoral dissertation, Texas A&M University.
Martin, R. E., & Justis, R. T. (1993). Franchising, liquidity constraints and entry. Applied Economics, 25(9), 1269-1277.
Norton, S. W. (1988). An empirical look at franchising as an organizational form. Journal of Business, 197-218.
Oxenfeldt, A. R., & Kelly, A. O. (1969). Will successful franchise systems ultimately become wholly-owned chains. Journal of Retailing, 44(4): 69-83.
Ozanne, U. B., Hunt, S., & Ozanne, U. (2011). The Economic Effects of Franchising. Marketing Classics Press.
Poe, R. (1990). Take the franchise test; Seven traits of the perfect franchisee. Success, 37(8): 62-66.
Rao, R. C., & Srinivasan, S. (1995). Why are royalty rates higher in service‐type franchises? Journal of Economics & Management Strategy, 4(1), 7-31.
Rubin, P.H., (1978). The theory of the firm and the structure of the franchise contract, Journal of Law and Economic, 21(1), 223-234.
Sanghavi, N. (2004). Retail franchising as a growth strategy. European Retail Digest, 27-30.
Schewe, C. D. & Smith R. M. (1983). Marketing: Concepts and Applications, (2nd ed.), New York: McGraw-HUI Book Company.
Sender, G. (1996). Where are they now? New franchisors die quick deaths within first four years. Franchise Times, 3-51.
Tatham, R. L., Douglass, R., & Bush, R. F. (1972). Analysis of decision criteria in franchisor-franchisee selection processes. Journal of Retailing, 48(1), 16.
Vázquez, L. (2005). Up-front franchise fees and ongoing variable payments as substitutes: An agency perspective. Review of Industrial Organization, 26(4), 445-460.
Williamson, O. E. (1985). The Economic Institutions of Capitalism: Firms, Markets, Relational Contracting. New York: Free Press.
Wimmer, B. S., & Garen, J. E. (1997). Moral hazard, asset specificity, implicit bonding, and compensation: The case of franchising. Economic Inquiry, 35(3), 544-554.