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研究生: 王維語
Nugroho, Wahyu Setyo
論文名稱: The Effect of Message Reframing and Perceived Risk on Intention to Subscribe among Consumers of Subscription Business
The Effect of Message Reframing and Perceived Risk on Intention to Subscribe among Consumers of Subscription Business
指導教授: 溫敏杰
Wen, Miin-Jye
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2019
畢業學年度: 108
語文別: 英文
論文頁數: 50
外文關鍵詞: Message reframing, Perceived risk, Intention to subscribe, Subscription business
相關次數: 點閱:96下載:8
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  • Subscription business model can be traced back from the newsletter subscription that has been started long time ago. It is back in trend and has been experiencing tremendous growth in the few years with the advancement of technology. Subscription business models are based on the idea where customers need to pay monthly or yearly fee to enjoy a product or service. Most of researches on subscription business gained the data from consumer that actually has been using music streaming service (either becoming paying user or as free trial user). This present study investigates consumers’ condition before deciding to subscribe and attempt to fill the gap present, especially related to message reframing and perceived risk on consumers’ evaluation based on pennies-a-day and perceived risk literatures. This is experimental study with 212 respondents that were hired to Amazon MTurk platform. The result of this study found that people will show higher intention to subscribe when the fee of subscription is framed in less aggregate form than if it is framed in more aggregate form and free trial period lower the perceived risk of consumer. The lower consumer perceived the risk the higher intention to subscribe of consumer. The limitations and future research directions were also presented.

    ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES VI LIST OF FIGURES VII CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Gap. 3 1.3 Research Objectives. 6 1.4 Research Contributions. 6 CHAPTER TWO LITERATURE RIVIEW 7 2.1 Subscription Business. 7 2.2 Message Reframing. 10 2.3 Perceived Risk. 11 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 15 3.1 Research Framework. 15 3.2 Summary of Hypotheses. 16 3.3 Definition of Variables. 16 3.4 Research Design. 17 3.4.1 Stimulus Development. 17 3.4.2 Pre-Test. 18 3.5 Construct Measurements. 19 3.5.1 Message Reframing. 19 3.5.2 Perceived Risk. 20 3.5.3 Intention to Subscribe. 20 3.5.4 Demographic Measurements. 21 3.6 Data Analysis Procedure. 22 CHAPTER FOUR RESEARCH RESULTS 24 4.1 Pre-Test Result. 24 4.1.1 Data Collection. 24 4.1.2 Research Findings. 25 4.2 Study Result. 26 4.2.1 Data Collection. 26 4.2.2 Respondents’ Characteristics. 27 4.2.3 Analysis of Descriptive Statistics. 28 4.2.4 Factor Analysis and Reliability Test. 30 4.2.5 Manipulation Check of Independent Variables. 31 4.2.6 Pearson Correlation Coefficient. 32 4.2.7 Confirmatory Factor Analysis in AMOS. 33 4.2.8 Structural Equation Modelling (SEM). 36 4.2.9 Hypothesis Testing Result. 37 CHAPTER FIVE CONCLUSIONS AND SUGGESTIONS 39 5.1 Research Discussion and Conclusion. 39 5.2 Theoretical and Managerial Implications. 41 5.2.1 Theoretical Implications. 41 5.2.2 Managerial Implications. 42 5.3 Limitations and Future Researches. 42 REFERENCES 44 APPENDIX 47 Appendix 1: Manipulation Scenario 1 (Less Aggregate Fee, Longer Trial Period) 47 Appendix 2: Manipulation Scenario 2 (Less Aggregate Fee, Shorter Trial Period) 48 Appendix 3: Manipulation Scenario 3 (More Aggregate Fee, Longer Trial Period) 49 Appendix 4: Manipulation Scenario 3 (More Aggregate Fee, Shorter Trial Period) 50

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