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研究生: 邱顗潔
Chiu, I-Chieh
論文名稱: 農業生產裡的服務化之研究:瓜瓜園之個案研究
An investigation of servitization in the agricultural production: A case study of Kua-Kua Yuan
指導教授: 周信輝
Chou, Hsin-Hui
學位類別: 碩士
Master
系所名稱: 管理學院 - 高階管理碩士在職專班(EMBA)
Executive Master of Business Administration (EMBA)
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 56
中文關鍵詞: 製造業服務化服務主導邏輯價值質性研究方法個案研究
外文關鍵詞: Taiwan Agriculture, Manufacturing Servitization, Service-Dominant Logic
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  • 民以食為天,農業是食糧生產的最源頭,也是我們人類所仰賴生存的基本原則,而農作的產出非常受制於天候,往往一個颱風或豪雨,就會造成無法順利種植因而使生產到販售過程無法順接;農業在台灣面臨了許多挑戰困境,如氣候變遷、人口結構改變、農耕用土地有限、農業仰賴進口等,促使農產製造業需要因應民生需求的變化而改變。
      本研究鑑於臺南地區在地農業生產的種種挑戰,提高了農業逐漸往工業、服務業轉型為目標的發展趨勢,農業結合工業與服務業,促使農業演化為廣義的製造業與觀光工廠等商業價值的導入,將農業資訊及產品製造流程、企業經營理念...公開讓消費者可以對產業更了解。
      本研究探討瓜瓜園20年的時間內發生之轉變,從最初啟動於一個產銷班,而後瓜瓜園成為了台灣領先的農業指標企業;然而,在擴張過程中出現的產品品質問題,將數位化系統與工廠生產整合以實現全面數位化的必要性成為重要指標;因此,要實現全面的數位化過程,公司應將數位化系統與後端工廠生產相整合。
      於2019年,瓜瓜園總經理提出了農業服務化的概念,鞏固了以服務農民和顧客為目標的先前倡議。瓜瓜園將自己定位為農業行業的英特爾,通過與各種管道和品牌合作,利用合作夥伴的背書建立了自己的信譽。在成為台灣最著名的農業企業之後,瓜瓜園的下一步是:「從一個單位的生產、製造、儲存和銷售轉變為多樣化。無論你想種什麼作物,我們都有解決方案。」

    Agriculture in Taiwan faces many challenges and dilemmas, such as climate change, changes in demographic structure, limited land for farming, and reliance on imports for agriculture. This has prompted the agricultural manufacturing industry to change in response to changes in people's livelihood needs.
    In view of the many challenges of local agricultural production in Tainan, this study improves the development trend of agriculture gradually transforming into industry and service industry. Agriculture combines industry and service industry to promote agriculture to evolve into a broad range of commercial value such as manufacturing and tourism factories. The introduction of agricultural information, product manufacturing processes, and corporate business philosophy allows consumers to have a better understanding of the industry.
    This study explores the transformation of Kua-Kua Yuan over a period of 20 years. From its initial start as a production and marketing class, Kua-Kua Yuan has become Taiwan's leading agricultural index enterprise; however, product quality problems that have arisen during the expansion process have affected digital products. The necessity of integrating digital systems with factory production to achieve comprehensive digitalization has become an important indicator; therefore, to achieve a comprehensive digitalization process, companies should integrate digital systems with back-end factory production.

    摘要 I Extended Abstract II 致謝 V 目錄 VI 圖目錄 VII 表目錄 VIII 第一章 緒論 1 第一節 研究動機 1 第二節 研究目的與問題 3 第三節 研究流程 4 第二章 文獻探討 6 第一節 臺灣農業發展現況 6 第二節 製造服務化 10 第三節 服務主導邏輯 16 第三章 研究方法 20 第一節 質性個案研究 20 第二節 個案簡介 23 第四章 研究結果分析 26 第一節 瓜瓜園早期經營模式與痛點 26 第二節 瓜瓜園的生產服務化 29 第三節 農產製造業服務化回饋 32 第五章 結論與建議 37 第一節 研究結果 37 第二節 研究意涵 38 第三節 研究限制與建議 39 第六章 參考文獻 40

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    參、網路文獻
    中華民國經濟部, www.moea.gov.tw 。
    大前研一博士的演講,『未來創新的致勝關鍵』精華分享,enews.cgu.edu.tw/p/405-1043-46144,c7834.php?Lang=zh-tw。
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    瓜瓜園管網,www.kky.com.tw。

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