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研究生: 黃柏翔
Huang, Po-Hsaing
論文名稱: 製造商考量雙通路與以舊換新之最佳定價策略
A study on Pricing for Manufacturers with Consideration of Dual-Channel and Trade-in
指導教授: 黃宇翔
Huang, Yeu-Shiang
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業與資訊管理學系
Department of Industrial and Information Management
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 86
中文關鍵詞: 產品回收以舊換新產品品質信任建立第三方網路平台雙通路
外文關鍵詞: Product Recycle, Trade-In, Product Quality, Trust Building, Third-Party Platform, Dual Channels
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  • 隨著環保議題的抬頭與網際網路的快速發展,廠商管理廢舊產品的商業模式逐漸改變,多樣的回收和以舊換新通路讓消費者有更多的選擇,消費者可以依據自己的偏好與習慣選擇相應的回收通路,然而不同的通路也會有不同的考量,例如透過製造商自建之線上通路可能較有保障,但服務據點較少,而透過第三方網路平台則可能據點較多,但必須冒一定程度之風險,製造商為了滿足不同通路偏好的消費者,也會開始改變其通路結構,期望能夠獲得更多利潤,因此製造商如何選擇合適的通路配置與相關之定價策略變成為了重要的議題。

    本研究主要探討一製造商為了因應網路時代來臨,在考量產品品質下透過不同模式下之線上通路進行回收和以舊換新,並同時考慮有另一第三方網路平台能夠完全或是部分協助製造商進行線上回收和以舊換新,此外相較於製造商,第三方網路平台必須花費一定程度之努力來取得消費者之信任同時也能夠觸及更多消費者,因此本研究將針對自行與委外通路下考慮回收與以舊換新之情形,並討論製造商與第三方網路平台之互動與結構,進而組合成以下三種情境:1.透過自建線上通路2.透過第三方網路平台3.同時透過自建線上通路與第三方網路平台之線上通路,並探討各情境下分析製造商之最佳決策。結果顯示當自建通路的營運成本低於門檻值時,製造商會透過自建線上通路進行以舊換新以獲得全數利潤,無論外包比例多少,然而當營運成本逐漸增加時,製造商會在特定的外包比例範圍內轉往透過自建與第三方之線上雙通路以獲得最佳利潤;最後當考量製造商支付一次性費用時,僅當委託之一次性費用高昂且外包之一次性費用低廉時,製造商透過雙通路會存在最佳利潤,除此情況外,當外包之一次性費用高昂時,製造商會選擇全數委託第三方網路平台;反之亦然。

    With the rise of environmental issues and the rapid development of the Internet, manufacturers evolve their business models in managing obsolete products. Various recycling and trade-in channels provide consumers more choices. For example, online channels established by manufacturers may be more secure but have fewer service points, whilst third-party platforms may have more service points but comes with a certain degree of risk. To satisfy consumers with different channel preferences, manufacturers will also start to change their channel structure to maximize their profits. Thus, selecting an appropriate channel configuration and related pricing strategy becomes crucial. This study focuses on how manufacturers adapt to the internet era by leveraging different online channels for recycling and trade-ins, with consideration of the quality of obsolete products, and the full or partial assistance of third-party online platforms for the manufacturer in online recycling and trade-ins is also considered. A third-party online platform has to put in considerable effort to gain the trust of consumers and reach more consumers. Therefore, this study investigates the interaction and structure of the manufacturer and the third-party online platform, with consideration of recycling and trade-ins under both the self-built and outsourcing channels, and the following three scenarios are considered: (1) a self-built online channel, (2) a third-party online platform, and (3) a dual channel: a self-built and a third-party online platform, to obtain the analysis of the optimal strategy of each scenario for the manufacturer. The result indicates that manufacturers prefer self-built channels when operating cost of the self-built channel is lower than the threshold. Regardless of the proportion of the outsourcing channel, the manufacturer will carry out trade-ins via its self-built online channel to obtain profits. However, as the operating cost gradually increases, the manufacturer will adopt a dual channel with both the self-built and third-party online channels to obtain the optimal profit within a specific outsourcing proportion. In summary, managers can adopt the model to determine their pricing strategies.

    摘要 iii 圖目錄 xi 表目錄 xiii 第一章、緒論 1 第一節、研究背景 1 第二節、研究動機 2 第三節、研究目的 3 第四節、研究範圍與重要性 4 第五節、論文架構 4 第二章、文獻探討 5 第一節、產品逆物流 5 一、產品回收 5 二、線上回收 7 三、以舊換新 9 第二節、逆物流中消費者通路偏好與購買行為 11 一、通路偏好 12 二、購買行為 12 第三節、線上平台之信任建立與通路競爭 14 一、線上平台信任建立 14 二、自行與委外之通路競爭 15 第四節、文獻比較 17 第三章、製造商雙通路以舊換新之模型 19 第一節、問題描述 19 第二節、研究架構 21 第三節、模型建構 23 第四節、策略比較 33 第五節、貝他分配之影響 40 第六節、情境間因子影響 42 第四章、性質與應用分析 48 第一節、範例研究 48 第二節、不同貝他分配之影響 51 第三節、敏感度分析 52 第五章、結論 57 第一節、研究貢獻 57 第二節、研究限制 58 第三節、未來研究方向 59 參考文獻 60 附錄A. 64 附錄B. 68

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