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研究生: 黃子懿
Huang, Zi-Yi
論文名稱: 供應商管理存貨之資訊共享平台建構—以安全帽供應鏈為例
Construction of Information Sharing System for Vendor Management Inventory – A Case Study of Safety-helmet Supply Chain
指導教授: 楊大和
Yang, Ta-Ho
學位類別: 碩士
Master
系所名稱: 電機資訊學院 - 製造資訊與系統研究所
Institute of Manufacturing Information and Systems
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 113
中文關鍵詞: 供應鏈管理存貨管理供應商管理存貨資訊流圖Microsoft 365離散事件模擬反應曲面法中央合成設計
外文關鍵詞: Supply Chain Management, Inventory Management, Vendor Managed Inventory, Information Stream Mapping, Microsoft 365, Discrete Event Simulation;, Response Surface Methodology, Central Composite Design
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  • 供應鏈管理對企業營運至關重要,其涵蓋製造、下單、採購、運輸和存貨管理等方面管理。其中,存貨管理在供應鏈中扮演重要角色,其為供應和需求不確定時的緩衝,以確保生產順暢和市場需求波動。因此,有效的存貨規劃、管理和控制至關重要。然而,傳統存貨管理容易導致庫存問題和產品短缺。為了解決這問題,供應鏈可以採用供應商管理存貨之策略,由供應商來控制庫存並管理零售產品存貨數量,以利提高存貨資訊透明度,滿足客戶需求並維持穩定供應。然而,供應商管理存貨實施需促成資訊共享,但資訊共享平台之建構其成本、開發技術具一定門檻。
    本研究以安全帽供應鏈作為前導研究之實證對象,首先以精實資訊工具資訊流圖,分析案例資訊傳遞問題,隨後以Microsoft 365建構案例供應鏈資訊共享系統,促成供應鏈資訊共享,確認所建構之資訊共享系統導入零售商之可行性,優化並提升供應鏈資訊收集品質、資訊傳遞效率及資訊掌握度。在資訊流圖分析之績效,資訊自動化、中心化、即時化、傳輸媒體干擾及直通比率皆有顯著之改善,驗證所建構之供應鏈資訊共享系統導入至供應鏈中已實證可行,且為提供案例拓展導入多間零售商資訊共享之參考策略以離散事件模擬建構案例供應鏈模擬模型,並結合反應曲面法之中央合成設計所求最佳化結果,零售商導入間數為11間、顧客需求數量為2、顧客需求變異為0.5,在供應鏈傳遞所需資源成本減少約43%、顧客服務水準提升約25%,導入供應鏈資訊共享系統對供應鏈皆有顯著效益。

    Supply chain management is a critical part of business operations, covering various aspects of management such as manufacturing, ordering, purchasing, transportation, and inventory management. Among them, inventory management plays an important role in supply chain management, serving as a buffer against supply and demand uncertainties to ensure smooth production and respond to market demand fluctuations. Therefore, effective inventory planning, management and control are crucial. However, traditional inventory management are prone to inventory problems and product shortages. To solve this problem, supply chains can adopt a vendor management inventory, whereby suppliers control inventory and manage the quantity of retail products in stock to improve the transparency of inventory information, meet customer demand and maintain a stable supply. However, the implementation of vendor management inventory requires the sharing of information, but the cost of building an information-sharing platform and the development of technology have certain thresholds.
    In this study, the supply chain of safety-helmets is used as the pilot study. Firstly, we analyze the information transfer problem by using the information stream mapping, and we construct the information sharing system of the case study supply chain by using Microsoft 365 to facilitate the sharing of information in the supply chain to confirm the feasibility of the information sharing system to be introduced into the retailer, and to optimize the quality of the information collection, the efficiency and the mastery of the information in the supply chain. And validated the feasibility of implementing a supply chain information sharing system into the supply chain. To provide a reference strategy for expanding the case to include multiple retailers, we use discrete-event simulation to construct a simulation model of the case's supply chain and optimize the results by combining the central synthesis of the second-order model of the Response Surface Method with the commonly used accessory, which is the Central Composite Design. The with the number of retailers included in the case being 11, the number of customer demands being 2, and the number of customer requirements being 2. The number of retailers is 11, the number of customer demands is 2, and the variation of customer demands is 0.5. The resource cost of supply chain is reduced by about 43%, and the customer service level is increased by about 25%, which means that the introduction of the supply chain information sharing system has a significant benefit to the supply chain.

    目錄 vi 圖目錄 ix 表目錄 xii 1 緒論 1 1.1研究背景與動機 1 1.2研究目的 3 1.3研究流程 4 1.4研究架構 5 2 文獻探討 6 2.1 供應商存貨管理 6 2.2資訊共享 7 2.2.1資訊共享策略之優勢 7 2.2.2資訊共享策略之限制 8 2.2.3實踐資訊共享系統平台與技術 9 2.3資訊流分析工具 10 2.4離散事件模擬 14 2.4.1資訊共享應用離散事件模擬 15 2.5反應曲面法 17 2.6 Microsoft 365 21 2.6.1 SharePoint 22 2.6.2 Power Apps 22 2.6.3 Power Automate 23 2.6.4 Power BI 24 2.7小結 25 3 案例背景與問題說明 26 3.1案例公司背景簡介 26 3.2案例現況問題和分析 27 3.3未來供應鏈運作模式 30 3.4案例供應鏈資訊共享系統 31 4 研究方法 33 4.1 Information Stream Mapping 34 4.1.1案例現況iSM 37 4.1.2案例未來iSM 38 4.2供應鏈資訊共享系統 40 4.2.1資料收集與建構 41 4.2.2串接雲端網站 43 4.2.3雲端網站儲存資料架構 43 4.2.4網站建構流程 43 4.2.5系統建置架構 46 4.2.6系統具體實作步驟說明 47 4.2.7系統操作說明 53 4.2.8系統功能模組 54 4.3 建構離散事件模擬 55 4.3.1離散事件模擬模型實作步驟說明 56 4.4反應曲面法 58 4.4.1 中央合成設計 59 5 實證分析 61 5.1系統面實證績效 61 5.2資訊流圖績效 64 5.2.1績效指標介紹 64 5.2.2改善前後iSM績效分析 65 5.3實證模擬模型設計 67 5.3.1蒐集模型所需資訊及模型假設 67 5.3.2資源設定 68 5.3.3模型設定 69 5.3.4系統績效指標收集設定 74 5.3.5暖機時間設定 74 5.3.6決定模擬次數 75 5.3.7模擬模型信效度分析 75 5.4反應曲面法 76 5.4.1選擇實驗配適模型 76 5.4.2最佳化分析 83 5.5實驗小結 86 6 結論與未來建議 87 6.1研究結論 87 6.2未來建議 88 參考文獻 89 附錄A-系統功能模組說明 92

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