| 研究生: |
陳佳樂 Manasboonpermpool, Oranich |
|---|---|
| 論文名稱: |
The Effects of Business Continuity Plan on Business Impact and Outlook :An Empirical Study of the Protests in Bangkok The Effects of Business Continuity Plan on Business Impact and Outlook :An Empirical Study of the Protests in Bangkok |
| 指導教授: |
黃國平
Hwang, Kevin P. |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 國際經營管理研究所碩士班 Institute of International Management (IIMBA--Master) |
| 論文出版年: | 2012 |
| 畢業學年度: | 100 |
| 語文別: | 英文 |
| 論文頁數: | 94 |
| 外文關鍵詞: | Political conflict, Business impact, Business continuity plan, Thailand |
| 相關次數: | 點閱:64 下載:1 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
In the past five years, three major political conflicts have already occurred. Important business establishments like the Thailand stock exchange were forced to close, the airport was seized and the business district was closed respectively. Thus the growing need for business continuity planning is then a must for businesses in Thailand in order to prepare for such conflicts.
This research concerns about the moderating effects of business continuity plan in the impact of political conflict on business as well as their outlook. This thesis applied structural equation model (SEM) and confirmatory factor analysis (CFA) for their methodology wherein business continuity plan and stakeholder interest are considered moderators.
In conclusion, the results show that business continuity planning is significant in moderating the model. Thus, the business owners should have an understanding that political conflicts should be predicted and planned for in ahead of time in order to avoid major downfalls. Firms should implement a proactive stance so that to ensure business continuity and resilience.
Ahmed, R., Seedat, M., van Nickerk, A., & Bulbulia, S. (2004). Discerning community resilience in disadvantaged communities in the context of violence and injury prevention. South African Journal of Psychology, 34, 386-408.
Al-Hamarneh, A., & Steiner, C. (2004). Islamic tourism: Rethinking the strategies of tourism development in the Arab world after September 11, 2001. Comparative Studies of South Asia, Africa and the Middle East, 24(1), 173-182.
Alesch, D. J., & Holly, J., N. (1996). How to survive the next natural disaster: Lessons for small business from northridge victims and survivors. Paper presented at the Pan Pacific Hazards 96th meeting.
Alesch, D. J., Holly, J., N., Mittler, E., & Nagy, R. A. (2001). When small businesses and not-for-profit organizations collide with natural disasters. Paper presented at the 26th Annual Hazard Research and Applications Workshop.
Alesch, D. J., Taylor, C., Ghanty, A. S., & Nagy, R. A. (1993). Earthquake risk reduction and small business. In K. J. Tierney & J. M. Nigg (Eds.), Socioeconomic impact (pp. 138-160). Memphis: Central US Consortium.
Alesina, A., Özler, S., Roubini, N., & Swagel, P. (1996). Political instability and economic growth. Journal of Economic Growth, 1(2), 189-211.
Almen, J., & Rosqvist, A. (2008). Evaluate your business continuity management: A step towards a more resilient company. Lund University, Sweden.
Anderson, R. E., Babin, B., Black, B., Hair, J. F., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). New Jersey: Prentice Hall.
Arrow, K. J. (1963). Uncertainty and the welfare economics of medical care. The American Economic Review, 53(5), 941-973.
Barry, B., & Oliver, R. (1996). Affect in dyadic negotiation: A model and propositions. Organizational Behavior and Human Decision Processes, 67(2), 127-143.
Brown, C., & MacKuen, M. (1987). Political context and attitude change. The American Political Science Review, 81(2), 471-490.
Chanlett-Avery, E. (2009). Political turmoil in Thailand and U.S interests. Congressional Research Service.
Chrisnall, P. (1992). Marketing research (4th ed.). London: McGraw-Hill.
Cialdini, R. B., & Goldstein, N. J. (2004). Social influence: Compliance and conformity. Annual Reviews Psychology, 55, 591-621.
Cicchetti, D., & Garmezy, N. (1993). Milestones in the development of resilience. Development and Psychopathology, 5(4), 497-774.
Cook, J., W.J. (1990). The effect of terrorism on executives' willingness to travel internationally. Unpublished doctoral dissertation, The City Universitiy of New York.
Cooper, D. R., & Schindler, P. (2001). Business research methods (7 ed.). New York: McGraw-Hill.
Cooper, D. R., & Schindler, P. (2003). Business research methods (8 ed.). New York: McGraw-Hill.
Deutsch, M. (2006). Cooperation and competition. In Dunnette, Coleman & Marcus (Eds.), The handbook of conflict resolution: Theory and practice. San Francisco: Jossey-Bass.
Eisner, R. (1958). Expectations, plans and capital expenditures. In E. H. Bowman (Ed.), Expectations, uncertainty and business behavior. New York.
Fink, C. F. (1968). Some conceptual difficulties in the theory of social conflict. The Journal of Conflict Resolution, 12(4), 412-460.
Gallagher, D., Ting, L., & Palmer, A. (2008). A journey into the unknown; Taking the fear out of structural equation modeling with AMOS for the first-time user. Marketing Review, 8(3), 255-275.
Ganor, M., & Ben-Lavy, Y. (2003). Community resilience: Lessons derived from Gilo under fire. Journal of Jewish Communal Service, Winter/Spring, 105-108.
Hagevik, S. (1998). Resilience required. Journal of environmental health, 60(10), 37-58.
Hair, J. F. J., Anderson, R. E., Tatham, R. L., & Black, W. C. (2006). Multivariate data analysis (5th ed.). New Jersey: Prentice-Hall.
Hair, J. J., Black, W., Babin, B. J., Anderson, R. E., & L, T. R. (2006). Multivariate data analysis. New Jersey: Prentice Hall.
Herbane, B., Elliot, D., & Swartz, E. (2004). Business continuity management: Time for a strategic role? Long Range Planning, 37(5), 435-457.
Keong, F. W. F., & Mei, L. Y. (2010). Sustainable development: The effect of adopting green technology on small and medium enterprises' (smes) business resilience and competitiveness. Paper presented at the International Conference on Business and Economic Research, Kuching Sarawak, Malaysia.
Kim, S. S., Timothy, D., & Han, H.-C. (2007). Tourism and political ideologies: A case of tourism in North Korea. Tourism Management, 28(4), 1031-1043.
Kimhi, S., & Shamai, M. (2004). Community resilience and the impact of stress: Adult response to Israel's withdrawal from Lebanon. Journal of Community Psychology, 32, 439-451.
Kroll, C. A., Landis, J. D., Shen, Q., & Stryker, S. (1990). The economic impacts of the Loma Prieta earthquake: A focus on small business'. Berkeley Planning Journal, 5(1), 39-58.
Kubitscheck, V. (2001). Business discontinuity–a risk too far. Balance Sheet, 9(3), 33-38.
Labianca, G., Brass, D., & Gray, B. (1998). Social networks and perceptions of intergroup conflict: The role of negative relationships and thrid parties. The Academy of Management Journal, 41(1), 55-67.
Mack, R. W., & Snyder, R. C. (1957). The analysis of social conflict--toward an overview and synthesis. Conflict Resolution, 1(2), 212-248.
Martin, M., & Papile, C. (2004). The bank of Canada's business outlook survey: An assessment. Bank of Canada Review, 4(15), 3-18.
Mayunga, J. S. (2007). Understanding and applying the concept of community disaster resilience: A capital-based approach. Summer Academy for Social Vulnerability and Resilience Building, 1-16.
Melton, A., & Trahan, J. (2009). Business continuity planning. Risk Management, 56(10), 46-48.
Norris, F. H., Pfefferbaum, B., Pfefferbaum, R. L., Stevens, S. P., & Wyche, K. F. (2008). Community resilience as a metaphor, theory, set of capacities and strategy for disaster readiness. American Journal of Community Psychology, 41, 127-150.
Okun, A. M. (1962). The predictive value of surveys of business intentions. The American Economic Review, 52(2), 218-225.
Paton, D. (1999). Disaster business continuity: Promoting staff capability. Disaster Prevention and Management, 8(2), 127-133.
Pfefferbaum, B., Reisman, D., Pfefferbaum, R. L., Klomp, R., & Gurwitch, R. (2005). Building resilience to mass trauma events. In L. Doll, S. Bonzo, J. Mercy & D. Sleet (Eds.), Handbook on injury and violence prevention intervention. New York: Kluwer Academic Publishers.
Pool, G. J., Wood, W., & Leck, K. (1998). The self-esteem motive in social influence: Agreement with valued majorities and disagreement with derogated minorities. Journal of Personality and Social Psychology, 75(4), 967-975.
Poolprasert, N. (2009). The impact of political instability, destination image, and cultural distance on tourist’s intention to revisit or recommend: An example of Bangkok. National Cheng Kung University, Tainan, Taiwan R.O.C.
Ritchie, B. W. (2004). Chaos, crises and disasters: A strategic approach to crisis management in the tourism industry. Tourism Management, 25(6), 669-683.
Rojanaprasert, N. (2011). Business minds: The implicit political conflict effects in Bangkok. National Cheng Kung University, Tainan, Taiwan R.O.C.
Savage, M. (2002). Business continuity planning. Work Study, 51(5), 254-261.
Sharma, S., & Vredenburg, H. (1998). Proactive corporate environmental strategy and the development of competitively valuable organizational capabilities. Strategic Management Journal, 19(8), 729-753.
Simon, H. A. (1959). Theories of decision-making in economics and behavioral science. The American Economic Review, 49(3), 253-283.
Smetana, J., & Gaines, C. (2003). Adolescent-parent conflict in middle-class African American families. Child Development, 70(6), 1447-1563.
Stevenson, J. R., Seville, E., Kachali, H., Vargo, J., & Whitman, Z. (2011). Post-disaster organisational recovery in a central business district context: The 2010 & 2011 Canterbury earthquakes. Canterbury, New Zealand: The Resilient Organisations Research Groupo. Document Number)
Then, S. K., & Loosemore, M. (2006). Terrorsim prevention, preparedness, and response in built facilities. Facilities, 24(5/6), 157-176.
Tierney, K. J. (1997). Impacts of recent disasters on businesses: The 1993 midwest floods and the 1994 northridge earthquake. In B. G. Jones (Ed.), Economic consequences of earthquakes: Preparing for the unexpected (pp. 189-222). Buffalo: National Center for Earthquake Engineering Research.
Tierney, K. J., & Nigg, J. M. (1995). Business vulnerability to disaster-related lifeline disruptions. Paper presented at the Fourth US Conference on Lifeline Earthquake Engineering, New York.
Waller, M. (2001). Resilience in ecosystemic context: Evolution of the concept. American Journal of Orthopsychiatry, 71, 290-297.
Wilks, J., & Page, S. (2003). Managing tourist health and safety in the new millennium. Kidlington, Oxford: Elsevier.
Wilson, B. (2000). Business continuity planning: A necessity in the new e-commerce era. Disaster Recovery Journal, 13(4), 24-26.
Zhang, Y., Lindell, M. K., & Prater, C. S. (2009). Vulnerability of community businesses to environmental disasters. Disasters, 33(1), 38-57.