本研究乃是探討台灣科技業員工之人格特質與工作價值觀對於工作滿意與工作績效之影響。透過紙本問卷調查收集資料，共回收256份有效問卷，並進一步以統計分析，採用結構方程方法（SEM）來衡量人格特質、工作價值觀對工作滿意度與工作績效的影響。研究結果如下：員工人格特質與工作價值觀對工作滿意有正向且顯著的影響，而進一步提升工作績效。而員工人格特質對於工作價值觀也有顯著影響。本研究提供了企業一個重要的觀念，員工的人格特質與工作價值觀皆會直接或間接地影響其工作滿意與工作績效，因此，建議企業在人才甄選的過程中，得適當輔以性向測驗，以得知員工之人格特質傾向與工作價值觀。

The purpose of this study is to investigate the impacts of workers’ personal traits and work values on job satisfaction and performance. This study adopted questionnaire survey to obtain data. Two hundred and fifty six valid questionnaires are used for statistical analysis. Structural equation modeling (SEM) was used to investigate the impact of personal traits and work values on job satisfaction and job performance. The study concluded the following results. Personal traits and work values will positively and significantly increase job satisfaction, and, in turn, increase job performance. As a result, this study provides the corporation an important perception that workers’ personal traits and work values will directly or indirectly effect job satisfaction and job performance. So, this study suggests that the corporations should recruit new employees through an appropriate aptitude test to know the workers’ personal traits and work values.

一、 中文部分

朴英培（1988）。工作價值觀、領導型態、工作滿足與組織承諾關係之研究-以韓
國電子業為例。政治大學企業管理學研究所博士論文。
吳統雄，「評審信度決策支援系統的研究」，世界新聞傳播學院學報，第四期，頁
23-39，民國83 年。
吳萬益、林清河，企業研究方法，華泰書局，民國89 年。
邱淑媛（1993）。工作價值觀對工作態度及工作表現的影響。中原大學企業管理
研究所碩士論文。
張世宗，「不同激勵制度對新世代工作族群之激勵效果及對其工作滿足與組織承
諾的影響--以一電腦製造公司為例」，中央大學人力資源管理研究所，民國87
年。
陳淑玲，「新人類的工作價值觀與工作特性對工作投入影響之研究」，中山大學人
力資源管理研究所碩士論文，民國84 年。
陳順宇，多變量分析，華泰書局，民國87 年。
黃國隆（1995）。台灣與大陸企業員工工作價值觀之比較。本土心理學研究(4)：
組織心理與行為，92-147。台北：台灣大心理學系本土心理學研究室。
廖素華(民 68)，國小校長領導方式、教師人格特質與教師工作滿足之關係，政
治大學教育研究所未出版碩士論文。
鄭伯壎（1985）。工作取向領導行為與部屬工作績效：補足模式及其驗證。台灣
大學心理學研究所博士論文。
二 英文部分

Allport , G.W.(1961).Pattern and Growth in Personality. New York: Holt , Rinehart & Winston.
Allport,G.W.,& Odbert,H.S.(1936).Trait-names:A psycho-lexical study. Psychological Monographs.47(211).
Arvey, R.D.&Bouchard, T. J. Jr（1994）. Genetics, twins, and organizational behavior. In Staw, B. A. & Cummings, L. L. (Eds), Research in Organizational Behavior, 16, 47-82.
Barrick, M. R. and Mount, M. K. 1991. The big five personality dimensions and job performance: a meta-analysis. Personnel Psychology, 44: 1-26.
Barrick, M. R. and Mount, M. K. 1991. The big five personality dimensions and job performance: a meta-analysis. Personnel Psychology, 44: 1-26.
Berings, D. 2002. The twelve work value inventory, Brussels: EHSAL.
Berings, D., De Fruyt, F. and Bouwen, R. 2004. Work values and personality traits as predictors of enterprising and social vocational interests. Personality and Individual Differences, 36: 349-364.
Bernard, J.J., and Ajay, K.K., “Supervisory Feedback: Alternative Types and Their Impact on Salespeople’s Performance and Satisfaction,” Journal of Marketing Research, pp.190-201, 1991.
Blood, M.R.（1969）. Work values and job satisfaction. Journal of Applied Psychology, 53, 456-4559.
Brown, D. 2002. The role of work and cultural values in occupational choice, satisfaction and success: a theoretical statement. Journal of Counseling and Development, 80(1): 48-56.
Cattell, H. B. 1989. The 16PF: Personality in depth, Champaign, IL: Institute for Personality and Ability Testing.
Cattell, R. B. (1943). “The Description of Personality: Basic Trait Resolved into Clusters.” Journal of Abnormal and Social Psychology, 38, pp.476~506.
Costa, P. T. and McCrae, R. R. 1985. The NEO personality inventory manual, Odessa, FL: Psychological Assessment Resources.
Costa, P. T. and McCrae, R. R. 1989. The NEO-PI/NEO-FFI manual supplement,
Costa, P. T. and McCrae, R. R. 1992. Professional manual for the NEO PI-R and NEO-FFI, Odessa, FL: Psychological Assessment Resources.
Costa, P. T. and McCrae, R. R. 1992. Professional manual for the NEO PI-R and NEO-FFI, Odessa, FL: Psychological Assessment Resources.
Crain, R.D.（1974）. The effect of work values on the relationship between job characteristics and job satisfaction. Unpublished dissertation, Bowling Green State University.
Day, David V. (1989). “Spring 1989 Personality And Job Performance: Evidence Of Incremental Va.” Personnel Psychology, Durham.
De Raad, B. and Van Heck, G. L. 1994. The fifth of the Big Five. European Journal of Personality, 8: 225-235.
Digman, J. M. 1990. Personality structure: emergence of the five-factor model. Annual Review of Psychology, 41: 417-440.
Digman,J.M.,& Inouye,J.(1986).Further specification of the five robust factors of personality. Journal of Personality and Social Psychology.50(1).pp.116-123.
Dose, J. J. 1997. Work values: An integrative framework and illustrative application to organizational socialization. Journal of Occupational and Organizational Psychology, 70: 219-240.
Dose, J. J. 1997. Work values: An integrative framework and illustrative application to organizational socialization. Journal of Occupational and Organizational Psychology, 70: 219-240.
empirical foundations. The International Journal of Conflict Management, 12(1): 47-68.
Feather, N. T. and Rauter, K. A. 2004. Organizational citizenship behaviours in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational and Organizational Psychology, 77: 81-94.
Fishbein, M., Reading in Attitude Theory and Measurement, N.Y.: Wiley, 1967.
Fisher,V.E.,& Hanna,J.V.(1931).The dissatisfied worker. New York: Macmillan.
Fiske, D. W. (1947). “Consistency of the Factorial Structures of Personality Ratings from Different Source.” Journal of Abnormal and Social psychology, 44,pp.329~344.
Fornell, C., & Larcker , F., David. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. JMR, Journal of Marketing Research (pre-1986), 18(000003), 382.
Furnham, A. and Miller, T. 1997. Personality, absenteeism and productivity. Personality and Individual Differences, 23: 705-707.
Furnham, A., Forde, L. and Ferrari, K. 1999. Personality and work motivation. Personality and Individual Differences, 26: 1035-1043.
Galton, F. (1884). “Measurement of Character.” Fortnightly Review, 36, pp.179~185.
Gatewood, R. D. and Field, H. S. 1998. Human Resource Selection, 4th Ed.
Goldberg, L. R. (1990). “An Alternative Description of Personality’: The Big Five Factor Journal of Personality and Social Psychology, 59, pp.1216~1229.
Goldberg, L. R. 1992. The development of markers for the Big-Five factor structure. Psychological Assessment, 4(1): 26-42.
Goldberg, L. R. 1993. The structure of phenotypic personality traits. American Psychologist, 48: 26-34.
Herzberg, F., Work and The Nature of Man, The World Publishing Co., pp.72-74, 1966.
Hoppock,R.(1935).Job satisfaction. New York: Harper.
Hough, L. 1992. The big-5 personality variables-construct confusion: description versus prediction. Human Performance, 5: 139-155.
Hough, L. 1992. The big-5 personality variables-construct confusion: description versus prediction. Human Performance, 5: 139-155.
I/O Psychology, 1: 1-35.
Judge,T.A.,Locke,E.A.,& Durham,C.C.(1997).The dispositional causes of job satisfaction: A core evaluations approach. Research in Organizational Behavior. 19. pp. 151- 188.
Kalleberg, A. L., “Work Values and Job Rewards: A theory of Job Satisfaction,” American Sociological Review, Vol.28, pp.124-143, 1977.
Kunin, T.（1955）. The construction of a new type of attitude measurement. Personnel Psychology, 8, 65-77.
Kwong, J. Y. Y. and Cheung, F. M. 2003. Prediction of performance facets using specific personality traits in the Chinese context. Journal of Vocational Behavior, 63: 99-110.
Levin,I. & Stokes,J.P.(1989). Disposition approach to job satisfaction: Role of negative affectivity. Journal of applied psychology.74.pp.752-758.
Lexington, Districtof Columbia: Health & Company, pp.156-157, 1972.
Locke, E. A. and Henne, D. 1986. Work motivation theories. International Review of
Locke, E. A. and Henne, D. 1986. Work motivation theories. International Review of I/O Psychology, 1: 1-35.
Locke,E.A.(1976).The nature and causes of job satisfaction. In M.D.Dunnette (Ed.). Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally. pp.1297-1343.
McCrae, R. R. 1990. Traits and trait names: how well is Openness represented in natural languages. European Journal of Personality, 4: 119-129.
Meglino, B. M. and Ravlin, E. C. 1998. Individual values in organizations: concepts, controversies, and research. Journal of Management, 24: 351-389.
Miller, C. H. 1974. Career development theory in perspective, Boston Honglton: Mifflin Co.
Moberg, P. J. 2001. Linking conflict strategy to the five-factor model: theoretical and
Morse, N.C., “Satisfactions, in the White-collar Job.,” Ann Arbor: University of Michigan, Institute for Social Research, Survey Research University of Michigan, Institute for Social Research, Center, l953.
Mowen, J. C. and Spears, N. 1999. A hierarchical model approach to understanding compulsive buying among college students. Journal of Consumer Psychology, 8(4): 407-430.
Nord, W. R., Brief, A. P., Atich, J. M. and Doherty, E. M. 1988 . Work values and on job involvement. Psychological Bulletin, 84(2): 275.
Odessa, FL: Psychological Assessment Resources.
Organ, D. W., “A Reappraisal and Reinterpretation of The Satisfaction-Causes-Performance Hypothesis,” Academy of Management Review, Vol.2, pp.46-53, 1977.
Pine, G. J., & Innis, G.（1987）. Cultural and individual work values. The Career Development Quarterly. 35, 4, 279-287.
Porter,L.W.(1962).Job attitudes in management: Perceived deficiencies in need fulfillment as a function of job level. Journal of Applied Psychology.46.pp.375-384.
Price, J.H., Handbook of Organization Measurement
Pryor, R. G. L. 1982. Values, preferences, needs, work ethics and orientation to work: toward a conceptual and empirical integration. Journal of Vocational Behavior, 20: 40-42.
Pryor, R.（1979）. In search of a concept : Work values . The Vocational Guidance Quarterly, 27.
Richard, P. B., Youjai, Y., & Kent, D. N. (1999). Representation of measurement error in marketing variables: Review of approaches and extension to three-facet designs. Journal of Econometrics, 89(1/2), 393.
Robbins, S. P.（1992）. Organization Behavior. NJ：Prentice Hill.
Robbins, S.P., Organizational Behavior: Concepts, Controversies and Application, 8th Edition, Prentice Hall International Inc., 1998.
Roe, R. A. and Ester, R. 1999. Values at work: empirical findings and theoretical perspective. Applied Psychology: An International Review, 48: 1-21. Ginzberg, E., Ginsburg, S.W., Axelrod, S. & Herma, J. L.（1951）.Occupational choice. New York : Columbia University press.
Rokeach, M. 1973. The nature of human values, New York: The Free Press.
Salgado, J. 1997. The five factor model of personality and job performance in the European Community. Journal of Applied Psychology, 82: 30-43.
Saucier, G. 1994. Mini-markers: a brief version of Goldberg’s unipolar Big-Five markers. Journal of personality assessment, 63(3): 506-516.
Saville, P. and Holdsworth, R. 1992. Customer service questionnaire, Esher, UK: Saville and Holdsworth.
Schwartz, S. H. 1992. Universals in the content and structure of values: theoretical a dvances and empirical tests in 20 countries. Advances in Experimental Social Psychology, 25: 1-65.
Seashore,S.E.,& Taber,T.D. (1975).Job satisfaction and their correlations. American Behavior & Scientists.18.pp.346.
Seashores, S.E. and Taber, T.D., “Job Satisfaction and Their Correlates, ” American Behavior and Scientists, Vol.18, pp.346-358, 1975.
Seashores, S.E. and Taber, T.D., “Job Satisfaction and Their Correlates, ” American Behavior and Scientists, Vol.18, pp.346-358, 1975.
Smith, C., Kendall, L.M. and Hulin, C.L., The Measurement of Satisfaction in Work and Retirement, Chicago: Rand McNally, 1969.
Smith, P. C.（1985）. The Job Descriptive Index(Revised). Bowling Green, OH：Bowling Green State University.
Smith,P.C.(1955).The prediction of individual differences in susceptibility to industrial monotony. Journal of Personality and Social Psychology. 39. pp.322 -329.
Smith,P.C.,Kendall,L., & Hulin,C.L.(1969). The measurement of satisfaction in work and retirement. Chicago:Rand McNally.
Staw, B. and Ross J. 1985. Stability in the midst of change: a dispositional approach to job attitudes. Journal of Applied Psychology, 70: 469-480.
Staw,B.M.,& Ross,J.(1985). Stability in the midst of change: A dispositional approach to job attitudes. Journal of Applied Psychology.70.pp.469-480.
Staw,B.M.,Bell,N.E., & Clausen,J.A.(1986).The dispositional approach to job attitudes: A lifetime longitudinal test. Administrative Science Quarterly.31.pp.56-77.
Super, D. E.（1970）. Manual for the work values inventory. Boston：Houghton Mifflin.
Sverko, B. 1999. The work importance study: recent changes of values in Croatia. Applied Psychology: An International Review, 48: 89-102.
T.Kunin（1955）.The Construction of a New Type of Attitude Measure, Personnel Psychology,8,p.65-67.
Vaus, D. and McAllister, I. 1991. Gender and work orientation. Work and Occupations, 18(1): 72-93.
Vigado, E. 2000. Organizational politics, job attitudes and work outcomes: exploration and implications for the public sector. Journal of Vocational Behavior, 57: 326-347.
Vinchur, A., Schippmann, J., Switzer, F. and Roth, P. 1998. A meta-analytical review of predictors of job performance for sales people. Journal of Applied Psychology, 82: 30-43.
Vroom,V.H.(1964).Work and Motivation. New York:Wiley.
Weiss, D. J., Dawis, R. V., England, G. W., & Lofquist, L. H.（1967）. Manual for the Minnesota Satisfaction Questionnaire（Minnesota Studies on Vocational Rehabilitation, vol. 22）. Minneapolis：University of Minnesota, Industrial Relations Center, Work Adjustment Project.
Wetiz,J.(1952). A neglected concept in the study of job satisfaction. Personnel Psychology.5.pp.201-205.
Yeager, S. J.（1981）. Dimensionality of the Job Descriptive Index, Academy of Management Journal, 24, 205-212.
Zytowski, D. G.（1970）. The concept of work values. Vocatonal Guarterly, 18, 176-186.