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研究生: 何艾薇
Hubbard, Amy
論文名稱: Why do we Voice? The Impact of Group Voice Climate, Climate Strength, Work Unit Team Member Exchange, and Differentiation on Group Voice Behavior
Why do we Voice? The Impact of Group Voice Climate, Climate Strength, Work Unit Team Member Exchange, and Differentiation on Group Voice Behavior
指導教授: 史習安
Shih, Hsi-An
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 56
外文關鍵詞: Group voice behavior, Work unit TMX, Group voice climate, TMX differentiation, Climate strength
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  • Organizations today are on the hunt for employees who are willing to engage in extra-role behaviors for the benefit of the firm. One such extra-role behavior, employee voice, has been shown in academic research and managerial applications to have a positive effect on the organization. This study moves to a group level analysis of employee voice by examining two potential determinants of group voice behavior, work unit TMX and group voice climate. In addition, the dispersion constructs of TMX differentiation and climate strength are analyzed as moderating influences on the relationships between group voice climate, work unit TMX, and group voice behavior.

    After the data was collected, confirmatory factor analysis and ICCI/ICC2 were performed to test the validity of the items and the group respondent variability. Hierarchical Regression also completed for all five relationships. The results show a positive relationship between group voice behavior and its antecedents, group voice climate and work unit TMX. Climate strength and TMX differentiation were not determined to have moderating effects on the direction relationships between group voice behavior and its determinants. These results broaden the field of employee voice at the group level while still leaving some questions unanswered for future researchers to explore.

    TABLE OF CONTENTS ABSTRACT II ACKNOWLEDGEMENTS III TABLE OF CONTENTS IV LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 CHAPTER TWO LITERATURE REVIEW 6 2.1 Group Voice Behavior. 6 2.2 Group Voice Climate. 7 2.3 Effects of Group Voice Climate on Group Voice Behavior. 10 2.4 Climate Strength. 12 2.5 Moderating Effect of Climate Strength on Group Voice Climate and Group Voice Behavior. 13 2.6 Work Unit Team Member Exchange (Work Unit TMX). 16 2.7 Effects of Work Unit TMX on Group Voice Behavior. 17 2.8 Team Member Exchange Differentiation. 18 2.9 Moderating Effect of TMX Differentiation on Work Unit TMX and Group Voice Behavior. 19 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 21 3.1 Conceptual Framework. 21 3.2 Participants and Procedures. 21 3.3 Measures. 22 3.3.1 Group Voice Climate. 22 3.3.2 Climate Strength. 24 3.3.3 Group Voice Behavior. 24 3.3.4 Work Unit TMX. 25 3.3.5 Team-Member Exchange Differentiation. 26 3.3.6 Control Variables. 27 3.4 Methods of Analysis. 27 3.4.1 Descriptive Statistical Analysis (Pearson Correlation). 27 3.4.2 Exploratory Factor Analysis (EFA). 27 3.4.3 Intraclass Correlation Coefficient. 28 3.4.4 Hierarchical Multiple Regression. 28 3.4.5 Rwg Index of Agreement. 28 CHAPTER FOUR RESEARCH RESULTS 30 4.1 Level 1: Individual Level Analysis. 31 4.1.1 Data Aggregation of Respondents. 31 4.1.2 Exploratory Factor Analysis and Reliability Test of Individual Level Variables (Group Voice Climate and Work Unit TMX). 31 4.1.3 ICC1, ICC2, and Rwg for Individual Level Variables (Group Voice Climate and Work Unit TMX). 33 4.2 Level 2: Group Level Analysis. 34 4.2.1 Demographic Characteristics of Work Teams. 34 4.2.2 Overall Descriptive Statistics and Correlation. 35 4.2.3 Exploratory Factor Analysis of Group Voice Behavior. 36 4.2.4 Hierarchical Multiple Regression. 37 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 39 5.1 Research Conclusions. 39 5.2 Research Contributions. 40 5.3 Research Limitations and Future Research Suggestions. 41 REFERENCES 44

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